Display Messages; Troubleshooting - Detecto solo Series Owner's Manual

The solo Series Digital Clinical Scales are equipped with software that tests various portions
of the scale's circuitry and verifies proper operation. Should a problem be detected, a
message will be displayed alerting the operator to that condition. The following lists the
messages displayed and their meaning:
DISPLAY
This will be displayed for a few seconds when the scale cannot establish
zero, and then turn the scale off. Refer to the TROUBLESHOOTING
section.
Displayed when the batteries are near the point they need to be replaced.
Weight on scale exceeds 570 lb (260 kg).
Your scale has been designed to provide you with years of trouble-free operation. Despite
this, troubles sometimes happen. Before calling for service assistance you should make
some initial checks to verify that a problem does exist. The following describes several types
of symptoms along with suggested remedies.
PROBLEM
The display Battery Operation:
does not turn on
AC Operation:
Incorrect weight Make sure the scale platform is not touching an adjacent object.
displayed
Have proper operation procedures been followed?
The display If the platform is not empty (the patient is on the scale) when powering
shows up, the display will show
and shuts off platform (have the patient step off the scale) and power up the scale
again. If the scale continues to show
scale service representative.
The display
If the display shows a moving small q when powering up, make sure the
shows a moving
scale is stable and wait for a moment until the display shows . .
small
If the scale continues to show a moving small q , please consult your
scale service representative.
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DISPLAY MESSAGES

TROUBLESHOOTING

Check if the batteries are installed and correctly.
Are the batteries discharged? Remove the old batteries and replace
them with new ones.
Is the 9V AC/DC power adapter fully inserted into the wall receptacle?
Check the wall receptacle for proper AC power. Try another electrical
appliance in the same receptacle. Does it work?
Check the circuit breaker.
Has there been a power failure?
0044-0391-0M Rev F solo Series Owner's Manual
MEANING
POSSIBLE SOLUTIONS
and turn off. Remove any weight from the
and turns off, consult your