Warning And Error Messages - AccuBANKER AB5800 User Manual

Bank grade value extension bill counter
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5. Warning and Error Messages

Error Messages
The unit might report any error message to notify the operator about any
incident or anomaly during the counting. This table shows a summary of the
possible error messages.
ERROR
UV Alarm
MG Alarm
Chain Error
Double Note
DD Alarm
Half Error
Reset Unit
Hopper Sensor
Error
Stacker Sensor
Error
Count Sensor R
Count Sensor L
NOTE: If/When replacing fuses, make sure to use the same type and rating
as the one that came with the equipment.
CAUSE
Suspicious UV feature
Suspicious MG feature
Two or more bills passed
together (partially overlap)
Two or more bills passed
together (one on top other)
Check the size of the bill
(width)
Check for a mutilated bill
The emergency stop is
activated
Hopper sensor problem or
bills in the hopper
Stacker sensor problem or
bills in the stacker
Right counting sensor
problem
Left counting sensor
problem
SOLUTION
Remove the suspicious bill
-
Consider reducing UV sensitivity
-
Remove the suspicious bill
-
Consider reducing MG
-
sensitivity
Adjust thickness adjustment
-
knob
Verify the bill's fitness quality
-
Fan the bills
-
Adjust thickness adjustment
-
knob
Consider reducing LEVEL
-
sensitivity
Verify the specific bill
-
Consider reducing DD sensitivity
-
- Remove the specific bill
- Turn the unit OFF and ON again
Clean the hopper sensor
-
- Contact technical support
Clean the stacker sensor
-
- Contact technical support
Clean the sensor
-
- Contact technical support
Clean the sensor
-
- Contact technical support
18

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