Troubleshooting
You can remedy minor faults on the device yourself. Before contacting customer
service, please refer to the troubleshooting information. This way you avoid
unnecessary costs.
WARNING
Danger of electric shock!
Improper repairs are dangerous.
Only qualified personnel may carry out repairs on the device
▶
to carry out.
Only original spare parts may be used for repair
▶
ration of the device.
If the power cord of this appliance is damaged, it must be replaced
▶
caught by a special cord available from the manufacturer or service
deputy service.
Error code / error indication / signal
Malfunction
E:21-30 lights up alternately.
E:21-60 lights up alternately.
E:30-00 lights up alternately.
E:31-00 lights up alternately.
E:34-00 lights up alternately.
E:32-00 lights up alternately
or the water supply indicator
lights up.
Cause
Suction opening of
zeolite container is
covered by dishes.
The appliance has
detected a calcified
heating element.
Aquastop system is
activated.
Aquastop system is
activated.
Water flows continuously
into the device.
Water inlet hose is
kinked.
Tap is closed.
Tap is clogged or calcified.
Troubleshooting NL
To fix an issue
Place the pieces of crockery in
▶
the device that opens the
"zeolite reservoir suction port"
→
Page 17 is free.
Descale the appliance.
1.
Use the appliance with the water
2.
softener.
Close the tap.
1.
Contact the "service
2.
department" → Page 64.
Close the tap.
1.
Contact the "service
2.
department" → Page 64.
Close the tap.
1.
Contact the "service
2.
department" → Page 64.
Lay the water inlet hose
▶
of kinks.
Turn on the tap.
▶
Turn on the tap.
▶
The amount of water flowing
in when the tap is open is at
least 10 l/min.
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