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NL Home Connect
Remote diagnosis
Customer service can access your
device via remote diagnosis if you
contact customer service with the
appropriate request, your device is
connected to the Home Connect
server and the remote diagnosis is in
the country in which you are using
the device is available.
Tip: More information as well as
hints on the availability of remote
diagnosis in your country can be
found in the service/support section
of the local website: www.home-
connect.com
Software update
With this function you can update the
software of the device, e.g. for
optimisations, correcting errors or for
security-relevant updates.
The Home Connect app informs you
about available software updates.
Protection of personal data
Please observe the instructions
regarding the protection of personal
data.
When your appliance is connected to a
home network connected to the
Internet for the first time, it transmits
the following categories of data to the
Home Connect server (first
registration):
s Unambiguous identification of the device
ready (consisting of device keys
and the MAC address of the
built-in
Wi-Fi communication module).
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s Wi-Fi . Security Certificate
communication module (for
information security of the
connection).
s The current software and hardware
version of your home appliance.
s Status of any previous
reset to factory settings.
With the first registration, the use of
the Home Connect functions is
prepared. This registration should
only be carried out when you want to
use the Home Connect functionalities
for the first time.
Note Please note that the Home
Connect functionalities can only be
used in combination with the Home
Connect app. Information on data
protection can be called up in the
Home Connect app.
Declaration of Conformity
Robert Bosch Hausgeräte GmbH
hereby declares that the appliance
with Home Connect functionality
complies with the basic requirements
and other applicable provisions of
Directive 2014/53/EU.
A detailed RED declaration of
conformity can be found on the
Internet at www.bosch-home.com on
the product page of your appliance
in the additional documents.
2.4 GHz band: 100 mW max. 5
GHz band: 100 mW max.
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