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Johnson Controls DVN 5000 Series Manual

Johnson Controls DVN 5000 Series Manual

Digital vision network
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Digital Vision Network
5000 Series
Storage, Shipping, and
Environmental Guidelines
October, 2009
24-10520-22 Revision –

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Summary of Contents for Johnson Controls DVN 5000 Series

  • Page 1 Digital Vision Network 5000 Series Storage, Shipping, and Environmental Guidelines October, 2009 24-10520-22 Revision –...
  • Page 2 All Rights Reserved (805) 522-5555 www.johnsoncontrols.com No part of this document may be reproduced without the prior permission of Johnson Controls, Inc. These instructions are supplemental. Often they are supplemental to other manufacturer’s documentation. Never discard other manufacturer’s documentation. Publications from Johnson Controls, Inc.

  • Page 3: Contact Information

    ACKAGING AND HIPPING UIDELINES When you need to ship a DVN 5000 Series server to Johnson Controls for repair, follow the packing and shipping guidelines in this section prior to shipment. Anti-static Handling and Electrostatic Discharge (ESD) ESD can damage static-sensitive components, such as circuit boards and other electronic devices.
  • Page 4 Write your Return Material Authorization (RMA) number on the outside of  the box in bold print. You must have a RMA from Johnson Controls, Inc. prior to shipping defective equipment for replacement. Retain a record of your RMA number for any future inquiries.
  • Page 5 4. Save existing video, unless you are shipping new drives with the RMA, by exporting video to one or more DVDs. For more information on exporting video, refer to the DVN 5000 Series Software Installation and Configuration Manual, which can be downloaded from the following site: ftp://cardkey:cardkey2000@ftp2.johnsoncontrols.com/cardkey-out/...
  • Page 6 2. Under General Settings, click System. The System Configuration screen appears. 3. Click Network Cards next to Incoming Connections. The Network Settings screen appears. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 7 2. On the Main screen, click Setup. 3. On the Setup screen, click System. 4. Click Export next to Configuration Settings. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 8 8. Verify that all of the check boxes are selected. The System check box cannot be selected – it is disabled. 9. Click Ok. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.

  • Page 9: General Guidelines

    Operating Temperature 41 to 95F (5 to 35C) Storage Temperature 14 to 140F (-10 to 60C) Relative Humidity 10 to 85%, non-condensing 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 10 The information in the following sections contains excerpts from the document “Controlling the Temperature Inside Equipment Racks” from Middle Atlantic Products™, Inc. For the complete document, go to http://www.middleatlantic.com. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 11 Convection – The process of air passing over a hot object and carrying the heat away HVAC – Heating, Ventilation, and Air-conditioning 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.

  • Page 12: Thermal Design Guidelines

    (especially important in hot isle/cold aisle rack arrangements). Use vented shelf surfaces that overhang the internal natural rise of heat. See  “Vented Shelves” on page 23. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.

  • Page 13: Thermal System

    Many installations do not have the luxury of an air-conditioned environment. Consider how the room itself will vent. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.

  • Page 14: Rack Placement

    HVAC system, along with properly placed supply and return ducts, to ensure consistent air flow and proper room temperature. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 15 See Figure 5. In forced-air applications, a narrower cabinet can be selected to save space. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 16 Many enclosure manufacturers do not take proper thermal engineering into consideration, so select your enclosure carefully. Figure 5: Chimney Effect on Front Air Intake 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 17 (referred to in this document as front-intake equipment). 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 18 Good airflow strategies break the temperature stratification areas, which cause hot-spots. In some cases you may have to re-arrange the vents and equipment. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 19 BTU/Hr. produced within the rack. For clarification, consult the nomograph on page 38. Figure 6: Incorrect Use of Passive Convection with Front Intake on Equipment 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 20 In these cases where forced air (fans) are required, it is acceptable (but not essential) to put vents between equipment with front-intakes. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 21 6 spaces of the rack. This will prevent the short-circuiting of air at the top of the rack. Figure 8: Incorrect Use of Forced Air with Front Intake on Equipment 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 22 (especially important in hot isle/cold aisle rack arrangements). 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 23 Figure 10: Correct Use of Forced Air on Raised Floor and Vented Floor Grate with High Density Servers, Network Video Recorders (NVRs), and Switches 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 24 “Vents, Fans, And Equipment Layout” on page 26 for more information). 3. 4-inch fans deliver 95 CFM. 4. 10-inch fans deliver 550 CFM. 5. H10-inch (High-output) fans deliver 825 CFM. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 25 (or heat layer), and should be avoided if possible. Figure 13: Sample Vented Shelf (Middle Atlantic Products Model U317 Shown) 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 26 (see Figure 14). Confirm the fans are operating properly to avoid a re-circulation of heated enclosure air. Figure 14: Using Multiple Fans (One not Operating) 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 27 Slowing the airflow down to the required amount reduces the deposited dust. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.

  • Page 28: Static Pressure

    90 degrees to the discharge outlet. Blowers also produce a more concentrated airflow than fans and can lead to more audible noise. See Figure 16. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 29 This problem occurs in humid environments (generally 65% relative humidity or higher). Computers and other digital equipment utilizing rapid clock rates are most affected by this problem. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 30 Also consider using a heat exchanger for keeping contaminants out of the enclosure in very dusty environments or when maintenance is questionable. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 31 Environmental Guidelines DVN 5000 Figure 18: Correct Use of Forced Air Filtered without Front Intakes on Equipment 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 32 DVN 5000 Environmental Guidelines Figure 19: Correct Use of Forced Air Filtered with and without Front Intakes on Equipment 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 33 Figure 20: Correct Use of Pressuring a Filtered Rack without Front Intakes 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 34 To prevent condensation, keep the temperature above the dew point. Figure 21: Correct use of Simplified Heat Exchangers and Air Conditioners 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 35 For higher BTU/Hr., popular types of these systems use flexible hoses and liquid-to-air heat exchangers. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 36 CFM of the room’s HVAC unit. If this situation occurs, the required static pressure drops and some cabinets will be in need of essential CFMs of airflow, possibly resulting in overheated equipment. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 37 Both methods work well, as long as proper airflow is engineered into the system and adequate air is provided to equipment intakes. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 38 2. Add up total measured amperage draw from all other equipment and multiply by 400 (total amperage x 400 = total BTU/Hr. @117V). 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 39 For passive and active ventilation, verify adequate intake vents are installed.  No short-circuiting of air should occur (See previous diagrams).  24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 40 DVN 5000 Environmental Guidelines Figure 25: Nomograph for Calculating Required Ventilation 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.

  • Page 41: Thermal Solutions

    Mounting DVNs near the top of the rack causes more vibration and early disk drive failures. The three year life is reduced to two years in actual cases observed. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 42 This section describes the specific tasks for properly maintaining the DVN 5000 equipment and its accessories. When servicing equipment, follow all manufacturer’s guidelines and instructions. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 43 Pan and Tilt Unit. Check condition of all mounting points. Secure all relevant cable entry locations and verify they are free from foreign objects. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 44 Replace any cables where necessary. Measure the incoming video signals and ensure a proper peak-to-peak signal voltage is present. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.
  • Page 45 Check file system (i.e. defragment, scan disk, etc.). Check for viruses and run a cleanup tool. Check operation of mouse. Check operation of keyboard and clean. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.

  • Page 46: Uninterruptible Power Supplies (Ups)

    Return unit to on-line status and isolate main’s input. Check for continued load support. Perform any required corrective actions and clean outer casing as necessary. Complete all applicable forms. 24-10520-22 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2009 Johnson Controls, Inc.