Summary of Contents for Johnson Controls DVN 5000 Series
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Digital Vision Network 5000 Rackmount Series System Drive Replacement Instructions September, 2011 24-10129-101 Revision –...
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If this document is translated from the original English version by Johnson Controls, Inc., all reasonable endeavors will be used to ensure the accuracy of translation. Johnson Controls, Inc. shall not be liable for any translation errors contained herein or for incidental or consequential damages in connection with the furnishing or use of this translated...
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DVN 5000 Rackmount System Drive Replacement Kit (32 Channels) 1. One per DVN MPORTANT OTES Information in this document is for Johnson Controls Branch office use only. The instructions provided in this document should be performed only by a qualified ...
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Follow the instructions in this section to determine whether the DVN 5000 has a BCM or Intel motherboard. You need to know this information to progress through the upgrade. Johnson Controls has been shipping new DVN 5000 units with the BCM motherboard since January, 2007. 24-10129-101 Rev. –...
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If the contents of a container are damaged in any way, notify the carrier and your Johnson Controls representative immediately. Report any discrepancies to your Johnson Controls representative. Save the packing materials for possible return shipments.
NFORMATION When you are prompted to obtain an authorization code during the replacement process, or if you require technical support assistance, contact the Johnson Controls Product Sales Team at 1-800-ASK-JNSN (1-800-275-5676) for 24-hour assistance in the USA, Technical Support at 805-582-3117 (menu option 5) in the USA, or one of the following numbers for Europe: +49 20 12 40 04 50 ...
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2. Disengage the drives in slots 0-3 from the drive chassis, but do not remove them entirely. 3. Contact Johnson Controls Technical Support for approval to cut the warranty label (see “Contact Information” on page 6). 4. If the DVN’s top cover has not been removed, remove the four screws that secure the cover.
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1. Shut down the DVN. Wait 20 seconds after shutdown for the drives to stop rotating. Then unplug the power cord. 2. Contact Johnson Controls Technical Support for approval to cut the warranty label (see “Contact Information” on page 6).
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If upgrading the DVN server software, print a copy of the DVN 5000 Software Release Notes, which is available on the Johnson Controls USB flash drive included with the kit – you will need to update the DVN 5000 clients after replacing the DVN 5000 server’s system drive.
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1. Shut down the DVN 5000. See page 32. Then unplug the DVN 5000 from its power source (wall socket or UPS device). 2. Contact Johnson Controls Technical Support for approval to cut the warranty label (see “Contact Information” on page 6).
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1 -- RAID5, 2.1TB, Storage, Normal, Cache: R/W, DOS=1.9TB 4. Confirm that the drive’s status is Normal or Ready. If the status of a RAID drive is Critical or Offline, contact Johnson Controls for assistance (see “Contact Information” on page 6).
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To determine the RAID controller manufacturer, see “Determining the RAID Controller Manufacturer” on page 3. If your DVN has a BCM motherboard, you will need the Johnson Controls USB flash drive labeled DVN-BIOS provided in the kit. If your DVN has an Intel motherboard, you will need the Johnson Controls ...
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4. Contact Johnson Controls Technical Support for approval to cut the warranty label (see “Contact Information” on page 6). 5. If the DVN’s top cover has not been removed, remove the four screws that secure the cover.
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4. Contact Johnson Controls Technical Support for approval to cut the warranty label (see “Contact Information” on page 6). 5. If the DVN’s top cover has not been removed, remove the four screws that secure the cover.
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To replace the system disk drive (no RAID drive chassis): 1. Shut down the DVN 5000 if you have not done so already. See page 32. 2. Contact Johnson Controls Technical Support for approval to cut the warranty label (see “Contact Information” on page 6).
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Rackmount instructions in “Saving Existing Video” (see page 19). 9. Play back video footage to verify that recorded video has not been lost. Refer to the DVN 5000 Series Software User Manual for information on playing back video footage. 24-10129-101 Rev. –...
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NTEGRATION Johnson Controls provides integration between the P2000 Security Management System (SMS) and DVN 5000 Series systems via the P2000 Digital Video Recording (DVR) Integration (AV) feature. If integrating a DVN 5000 with a P2000 SMS, refer to Table 4 to identify which software versions are compatible between the two products.
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