Cleaning; Troubleshooting - FANATEC DD PRO Manual

Clean only with a dry or slightly damp microfibre cloth. Using cleaning
solutions may damage your GT DD PRO.
The GT DD PRO must not be modified differently other than explicitly
described in this manual. Endor
utilisation of the electronics, hardware, software, and firmware contained
in this device. In case difficulties occur regarding utilisation of the GT DD
PRO, please use the following troubleshooting guide. You will find further
details and contact information on Fanatec.com/support/faq.
If the GT DD PRO is not working properly:
Problem description
The steering wheel is not properly centred
after a firmware update of the GT DD PRO has
been performed.
The H-pattern shifter is not working properly
after a firmware update of the GT DD PRO has
been performed.
The driver window does not show the
attached steering wheel.
The PC driver is unable to switch the wheel
base into update mode.
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CLEANING

6

TROUBLESHOOTING

7
AG expressly prohibits analysis and
®
Solution
After performing a firmware update of the GT
DD PRO, the wheel centre position must be
manually calibrated. See chapter 5.4 "Centre
Calibration" of this manual for more details.
After performing a firmware update of the
GT DD PRO, the H-pattern shifter must be
manually calibrated. See chapter 5.5 "Shifter
Calibration" of this manual for more details.
Ensure that you have updated your GT DD
PRO to the latest firmware version which is
contained in the latest PC driver and can be
downloaded from Fanatec.com/driver.
Check the pins inside the Quick Release of
the steering wheel. These must not be bent or
damaged.
Try to use another steering wheel. If this is
also not detected, the GT DD PRO may be
damaged.
Hold power button for 8 seconds in order to
boot into bootloader mode. Attempt to update
firmware via the Firmware Update Assistant.