Service Call Errors - Canon MP970 Service Manual

2-2. Service Call Errors (by Cyclic Blinking of Alarm and Power LEDs)
Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink, and the corresponding error code
with the message, "Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is
displayed on the LCD.
Cycles of
blinking of
Alarm and
Power LEDs
2 times Carriage error
3 times Line feed error
4 times Purge cam sensor error
5 times ASF (cam) sensor error
6 times Internal temperature error [5400] The internal temperature is not normal.
7 times Ink absorber full
8 times Print head temperature rise
error
9 times EEPROM error
10 times VH monitor error
11 times Carriage lift mechanism
error
12 times AP position error
13 times Paper feed position error
14 times Paper feed cam sensor
error
15 times USB Host VBUS
overcurrent
16 times Pump roller sensor error
17 times Paper eject encoder error
Error
Error
code
[5100] An error occurred in the carriage encoder
signal.
[6000] An error occurred in the LF encoder signal. - Timing sensor unit
[5C00] An error occurred in the purge unit.
[5700] This error takes place when feeding paper
from the rear tray after an error occurred in
the ASF cam sensor.
[5B00, The ink absorber is supposed to be full.
5B01] Message on the LCD:
Error codes:
[5200] The print head temperature exceeded the
specified value.
[6800] A problem occurred in writing to the
EEPROM.
[B200] The internal temperature exceeded the
specified value.
[5110] The carriage did not move up or down
properly.
[6A00] An error occurred in the AP motor during
purging operation.
[6B00] An error occurred in the paper feed motor
during line feeding.
[6B10] An error occurred in the paper feed cam
sensor during paper feeding from the
cassette.
[9000] The USB Host VBUS is overloaded.
[5C20] The pump roller position cannot be
detected.
[6010] An error occurred in the paper eject
encoder signal.
Conditions
Ink absorber full. Service required.
5B00: Main ink absorber is full
(overseas).
5B01: Main ink absorber is full
(Japan).
7 / 45
Solution
(Replacement of listed parts,
which are likely to be faulty)
- Carriage unit
- Timing slit film
- Logic board
- Carriage motor
- Timing slit disk film
- Feed roller
- Logic board
- Paper feed motor
- Purge unit
- Logic board
- Sheet feed unit
- ASF_PE sensor board
- Logic board
- Logic board
- Ink absorber kit
- Print head
- Logic board
- Logic board
- Print head
- Carriage unit
- Logic board
- Sheet feed unit
- PR lift shaft ass'y
- Carriage lift sensor unit
- Logic board
- Sheet feed unit
- Purge unit
- Logic board
- Sheet feed unit
- Logic board
- Sheet feed unit
- Logic board
- Logic board
- Purge unit
- Logic board
- Platen unit
- Timing sensor unit
- Timing slit disk eject film