Warnings; Troubleshooting By Symptom - Canon MP970 Service Manual

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2-4. Warnings

Warning
Low ink
Print head temperature
rise
Protection of excess rise
of the print head
temperature
Restrictions on paper
USB cable not
connected
Cancellation of image
select information

2-5. Troubleshooting by Symptom

Faulty operation
Message on the LCD
"!" is indicated for an applicable ink tank icon in
the Status Monitor.
If the print head temperature does not fall, the
print head error will occur.
If the print head temperature does not fall, the
print head error will occur.
The current paper cannot be set. Change the size
and type.
Set the PC to start scan.
Reset the selected photo information?
Yes
No
Do you want to clear the image scanned from the
photo?
Yes
No
Do you want to clear the scanned image and
rescan?
Yes
No
Symptom
The power does not turn on.
The power turns off immediately after
power-on.
A strange noise occurs.
Nothing is displayed on the LCD.
A portion of the LCD is not displayed.
The display flickers.
No special solution.
Since the ink will be used up soon, prepare for a
new ink tank.
When the print head temperature falls, the error is
automatically cleared.
If the print head error is indicated, repair servicing
is required.
If the print head temperature exceeds the specified
limit, an intermission is inserted during printing.
Re-select the supported paper type and size.
Connect the USB cable, then turn on the computer.
- Select Yes, and press the OK button.
=> The image selection is cancelled, and the
menu or sub-menu is displayed.
- Select No, and press the OK button.
=> The LCD returns to the display
immediately before the message was
displayed.
- Confirm the connection of
- the power cord, and
- between the logic board and the power supply unit.
- Replace the
- power supply unit, or
- logic board.
- Remove foreign material.
- Attach a removed part if any.
- Check the operation of the moving parts (such as purge
unit, carriage unit, and paper feeding mechanism)
- Replace a faulty part, if any.
- Confirm the connection between the operation panel, the
LCD unit, and the logic board.
- Replace the
- operation panel unit, or
- logic board.
- Perform the button and LCD test in the service mode, and
confirm that the LCD is displayed without any segments
missing or flickering.
- Confirm the connection between the operation panel, the
scanning unit, and the logic board.
- Replace the
- operation panel unit, or
- logic board.
10 / 45
Solution
Solution

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