Thank you very much for the confidence that you have shown in us by purchasing a BWT device. This manual applies only to the product(s) specified on the title page. Publication details BWT Holding GmbH BWT Wassertechnik GmbH Walter-Simmer-Strasse 4...
Table of Contents General operation and display . 19 Opening / closing the cover of the Safety instructions ..5 regenerative container ..19 General safety instructions ..5 Touch display controls .
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15.1 Product returns ... . 65 15.2 Your contact at BWT ..65 Decommissioning and disposal 65 16.1 Decommissioning ... 65 16.2...
● Use only accessories, spare parts and consum- a trained person under the guidance of a qualified able materials that have been approved by BWT. specialist. ● Adhere to the environmental and operating con- A qualified specialist is someone who can assess ditions specified in the “Technical data”...
How safety instructions are Lift or transport the product or its components only from the designated suspension eyes or attachment displayed points. In this document safety instructions precede any Install or mount the product on a sufficiently strong sequence of actions that could cause harm to per- and level horizontal surface and adequately secure sons or damage to property.
Product-specific safety Handing over the product to the operator instructions If there is a delay between the installation / start-up of the unit DANGER! and transfer to the operator, then the softening column must be Mains voltage! manually regenerated. Risk of death by electric shock! ►Inform the operator about the function, operation ►...
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BWT drinking water specialist or fitter. quality of the luxury water. Impurities from inferior regenera- Use of BWT Perla tabs or re- Quality of the regen- tives with insoluble components generatives in accordance with erative cause deposits.
Optional com- ponents are marked with the * symbol. BWT Perla one S softening unit with: 1.1 Controller with multi-info touch display 1.2 Multiple-way control valve 1.3 Water meter for partially softened water...
Order no. (not on list of supplied parts) BWT Bewasol brine lifting system 11808 For proper use of the BWT Bewasol brine lifting system, it must be en- sured that the overflow connection of the product is higher than the connection of the overflow hose on the BWT Bewasol.
(see chapter “17 Technical an after-sales service representative authorised data”, page 66). by BWT. In the case of registered devices, BWT adaptive sequential mode can be activated by ● Failure to comply with the maintenance and ser- remote access.
The product is equipped with a touch display. It can be operated intuitively and provides a quick Interaction overview of all product parameters. A BWT mineral metering unit can be plugged into During start-up, you can select basic parameters the unit at any time. on the display: Up to 10 AQA Guard Wireless Water Sensors (order ●...
Installation conditions Safety 4.6.1 AQA Safe valve General ● The AQA Safe valve closes the waste water valve in the event of a power failure and thus The product must be installed as described in the protects against water damage caused by rinsing installation guide in compliance with the general water, especially when the rinsing water is being requirements for the supply of water in Germany...
The rated mains power and the requisite operating The product requires a minimum operating pressure pressure must be present at all times. For data, see to function correctly (see chapter “17 Technical chapter “17 Technical data”, page 66. A separate data”, page 66).
Assembly and installation ● The hose attached to the overflow point of the The following conditions must be met before the regenerative container and the rinsing water product can be installed: hose must be routed at an incline to the sewage ●...
Connect the product to a suitable connection fitting with integrated bypass. The following descriptions are based on the installation and use of the BWT connection fitting. ►Read the separate installation instructions for the leadingaway comingfrom connection fitting. Failure to do so will void the warranty in the event of damage.
6.2.3 Establishing a sewage system connection ►Connect the overflow hose to the overflow con- nection (9). ►Route the overflow hose with an incline of at least 10 mm to the sewage system connection (drain), or connect it to the included siphon in accordance with the installation instructions and fasten it sufficiently.
Assembly ►Place the regenerative container (1) and the hy- draulic unit (control valve + softening column) (2) close together. ►Connect the cables of the hydraulic unit with the cables of the controller. ►Insert the brine hose (from the regenerative container) (4) at a 90-degree elbow (5) on the brine meter.
General operation and display The touch display switches off in sleep mode (energy-saving mode). Touch display Opening / closing the cover of the regenerative container ►Lift the cover off the container and place it to one side. ►To close, place the cover of the container on the product.
Start-up Starting up ►Insert the mains plug. The start-up assistant is activated. ►Tap on the "Country" field. The display illustrations for your product depend on the respec- tive scope of delivery and may differ from the illustrations in this manual. ►Select your continent.
Installation check The installation check verifies that your product is properly connected. ►Press to begin. START CHECK Installation check 1/5: Waste water connection according to EN 1717 ►Check that the waste water hoses are connected properly (see chapter “6.2.3 Establishing a sew- age system connection”, page 17).
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Installation check 4/5: Refilling the regenerative NOTE ► If the entered regenerative level does not match the actual regenerative fill level, implausible values for the remaining amount of regenerative may result. ► The product must not be operated with Sanitabs or Sanisal. ►...
Benefits of registering You can only use all BWT services if you register your product: ● Use of the Best Water Home App ● Extended services ● Regular software updates ● Operating materials subscription ● Documentation ● Diagnostic function If you do not want to register the product, exit the connection wizard by pressing "x"...
User registration User registration starts if the connection was suc- cessfully established. ►Tap inside the text box. A keypad is displayed. ►Enter your e-mail address. ►Check the box to confirm that you have read and understood the privacy policy. ►Press CONTINUE ►Enter your e-mail address again.
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Checking and adjusting the water hardness For registered products, the inflow water hardness is taken from the hydromaps water hardness da- tabase. Check that the database value matches the water hardness at the installation location and adjust the value for the inflow water hardness if necessary. NOTE ►...
Start-up status The start-up process is complete following the rinsing procedure. ►Press CONTINUE HINWEIS ► For the AQA Stop external function, it is mandatory to teach in the AQA Guard wirel- ess sensors, (see chapter “11.4.2 External Module”, page 39). Connection During or after start-up, the connection wizard will guide you through the possible types of connection...
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Connecting the network cable ►Remove the cover of the container from the device. ►Connect a LAN cable to a network port in the vicinity of the product. ►Route the LAN cable through the opening on the back of the product. ►Connect the LAN cable to the connector on the product (see chapter “6.3 Electrical connections”, page 17).
LAN connection was successful The IP address of the product is displayed if the connection to the home network via LAN was successful. ►Press to continue with the registration CONTINUE (see chapter “10 Registration”, page 33). LAN connection was not successful If the connection to the home network via LAN was not successful, you can scan the QR code with an Internet-enabled mobile device to obtain further...
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Selecting Wi-Fi ►Press the desired Wi-Fi network to select it. Entering the security key ►Press the open field and then enter the secu- rity key (e.g. WPA2 key) of the selected Wi-Fi network. ►To check the entry afterwards, press the eye symbol next to the input field, to reveal the key.
Wi-Fi connection was successful The IP address of the product is displayed if the connection to the home network via Wi-Fi was successful. ►Press to continue with the registration CONTINUE (see chapter “10 Registration”, page 33). Wi-Fi connection was not successful If the connection to the home network via Wi-Fi was not successful, you can scan the QR code with an Internet-enabled mobile device to obtain further...
9.3.2 Performing a connection test The connection test checks the connection of your product to the Internet. Starting the connection test: > Settings > General Information > Connection ►Press Execute. A tick mark is displayed if the connection to the In- ternet is successful.
Checking the connection status In addition to detailed information about your product, you will find further information about the current status of the device and connections in the Info menu. Connection information > Info ►Press Connection status. Connection status Depending on your active connections, the following information is displayed: ●...
Registration Registering the product enables many additional functions. While these functions have no influence on the hydraulic function of the product, they nev- ertheless offer great added value. You can only use all of the manufacturer services if you register your product: ●...
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Selecting the connection type ►Select the connection type used by the product to connect to the Internet. ►Refer to the related chapter for more information on the selected connection type: – “9.1 LAN – connection wizard”, page 26 – “9.2 Wi-Fi – connection wizard”, page 28 If you do not want to connect the product to the <...
►Read and confirm the privacy policy. ►Provide information about your product. ►Create a user account. Creating a BWT user account You must create a user account to complete product registration. If you already have a user account, you may use it here.
Operation You can see current data and information as well as make settings in normal operation. 11.1 Home screen You can see the current status of the product at a glance: ● Current flow rate: Current flow rate of outlet water (softened water plus blended water) in litres per hour.
11.2 Messages ►Press Messages on the home screen to display current device messages. NOTE ► If a message is confirmed without fixing the cause, this message appears again after the next regeneration at the latest. Messages are divided into three categories: ●...
11.3 Menu overview You can open the menu overview with the button on the Home screen. ►Open the menu overview: Home > The menu overview is the starting point for all other menus: ● Home: Current state of the product (see chapter “11.1 Home screen”, page 36).
11.4.1 General Information You can set the date, time, language, function times, connection and screen saver in the GENERAL menu. INFORMATION > ►Press for the menu item in which you wish to change the settings. < > ►Press to make the desired settings. ►Follow the instructions on the display.
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Teaching-in the AQA Guard Wireless Sensor ►Select a sensor and press Please enter. ►Enter a name for the sensor. ►Press teach-in. ►Pull the red test switch on the back of the sensor three times and wait for confirmation. The teach-in process for the sensor is complete. When a sensor is triggered, that sensor's name appears in the message.
The message "Wireless sensor triggered" appears in the menu. CURRENT MESSAGES ►Acknowledge this message and the motor of the External AQA Stop moves from position A to position B. Checking the function of the External AQA Stop is now complete. 11.4.3 Device configuration Depending on your product and the installed soft- ware, additional device settings are possible.
AQA Max Flow The water volume monitor triggers when too much water flows over a short period of time. If the set maximum is exceeded, the system shuts off the water installation downstream of the product in the direction of flow. The maximum must be selected sensibly for proper function.
►If necessary, press ENTER VALUE MANUALLY ►Enter the water hardness at the installation location. ►If necessary, press the unit to adjust the water hardness unit. ►Select the desired outlet water hardness (luxury water with approx. 4°dH), or enter it manually. ►Follow the instructions on the display.
● Maintenance: Product check and maintenance routine with the cleaning tablet. BWT IOCLEAN 11.5.1 Regeneration / rinsing You can trigger manual regeneration or rinsing at any time while the product is in operation. >...
Return to operation > ►Press Return to operation ►Open the connection fitting. ►Press Start. A valve on the product is closed and the pressure required for operation is generated. 11.5.3 Refilling operating materials > Functions > Refill operating materials The regenerative must be refilled on a regular basis. All commonly available regeneratives that comply with DIN EN 973 type A, can be used.
11.5.4 Maintenance The product is equipped with a maintenance function that must be activated twice a year. You will be guided via the display in checking the basic functions. > Functions > Maintenance NOTE ► No maintenance can be performed during the regeneration procedure.
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Measuring water hardness To determine the water hardness, take a water sample at the nearest sampling point at a flow rate of 200 to 300 l/h. The water flow to be set for the hardness measurement is system-specific. Please follow the instructions of the controller. ►Press CHECKED ►Check the outlet water hardness with the en-...
Cleaning Cleaning is the last step in the biannual maintenance of your product. Only use the cleaning BWT IOCLEAN tablets for this. ►Remove the cover of the container from the device. ►Take a cleaning tablet out of the packaging and throw it into the recess provided in the brine chamber (see adjacent image).
● Serial number: Individual serial number ● Start-up data: Time of start-up ● Product Code: Individual product code ● BWT Connect: Version of the installed device software ● PCB: Printed circuit board installed in the product ● Unit: Product designation ►If necessary, swipe your finger upwards from the...
11.6.3 Consumption > Info > Consumption > ►Press for detailed information about the flow volume, regenerative or water consumption. Flow volume Information about the current water flow. ►Press to view the flow TODAY MONTH YEAR volume in the respective time period. NOTE ►...
11.6.4 Connection status > Info > Connection status In addition to displaying the connection currently being used, you can also view information about the quality, status, IP addresses and MAC adress- es of all connection types. 11.6.5 Device status > Info > Device status Information about the remaining softened water capacity, the current regeneration step, remaining regeneration time, current suction rate of the brine...
11.7.3 Installation and operating manual On the manufacturer's website you will find product relevant documents, such as the installation and operating manual.
“10 Registration”, page 33. 12.1 BWT Best Water Home app The BWT Best Water Home app offers a clear overview of your products. Features of the BWT Best Water Home app ● Monitoring the regenerative level ●...
12.2 Remote operation of the product via a direct Wi-Fi connection (access point) Activate this function to operate your product via a direct Wi-Fi connection (access point) on your device. ►Open the connection settings: > Settings > General Information > Connection ►Press ACCESS POINT Wi-Fi with the...
12.3 Remote operation of the product via the home network (LAN / Wi-Fi) You can operate the product remotely if it is connect- ed to the home network via LAN or Wi-Fi. NOTE ► While operating the product via remote connection, you must not change this connection, otherwise access is no longer possible.
(EN 806-5) must be performed by the BWT after-sales service staff or a fitter authorised by BWT to carry out maintenance (every 6 months). The replacement of wearing parts within the pre- scribed intervals is also required for the warranty and proper functioning of the unit.
13.2 Checks (Carried out by the operator) BWT recommends that the operator regularly carry out the following checks and record the results: ● Water quality: Depending on the product, inflow water values and set outlet water values may need to be corrected.
13.3.1 Inspection activities The scope of required inspection activities is more limited if your product is registered with BWT and you use the available options (see table): ● BWT Best Water Home app ● Download, check and archive device documentation from the app This is the only way to directly detect and act on necessary actions or mechanical / hydraulic / electrical problems.
6 months by BWT after-sales service or a specialist trained by BWT. A detailed maintenance manual can be requested from the qualified fitter at BWT. We recommend that you enter into a maintenance agreement with the BWT after-sales service department or your fitter.
The operator must ensure that parts that are subject to wear and ageing during the life of the product are replaced by a qualified fitter. Details of the replacement cycles can be found in the maintenance manual from BWT. 13.6...
2.4 Have you carried out If you have already carried out the activation again, the activation again? but the problem persists, please contact the BWT service hotline (after-sales service). Keep the product code handy for this (Info > Serial no. / PNO menu).
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3.3 Website opens with a To guarantee security, activation links have an fault message (service expiration date. This date was exceeded. Restart request not available product activation. (any longer)) 3.4 User account creation Occasionally, maintenance of the systems must be not possible (mainte- performed.
(see The product cannot be added to chapter “15.1 Product returns”, the BWT Best Water Home app. page 65). Ball valve (External AQA Stop) Cable connection interrupted / Check cable connection or call...
14.3 Faults affecting the additional functions Fault Possible source of Steps to resolve the fault the fault 1 Fault when down- 1.1 Link does not work Check the Internet connection and the availability loading the app of the required app store on your smartphone. Try again.
► At the end of the product’s life cycle, Unauthorised returns of goods will not be accept- ensure that it is properly disposed of or ed by BWT. Please always contact your contract recycled. partner first. ► Observe the legal disposal guidelines for the country in which the product is used.
* Adaptive sequential mode: The product can also be operated adaptively. In this case, the capacity adapts to values between 1.1 and 1.6 mol. The function can be activated by a BWT service technician.
17.1 Dimensions Designation BWT Perla one S Height of product Width of product Depth of product Connection height of water inlet / outlet Overflow connection height Clearance to allow the technology cover to be opened Min. sewage system connection...
Flow rate [l/h] Inflow water hardness [°dH] 1 bar pressure loss Capacity of BWT Perla one S Peak flow The peak flow is the flow rate at which the product’s outlet water hardness value is reduced to values less than 10% of the inflow water hardness for at least 10 minutes. The pressure difference may rise to greater than 1 bar.
Standards and legal provisions Standards and legal provisions shall always be applied in the most recent version. The following standards and legal regulations must be observed depending on the intended use: ● German ordinance on the quality of water for human consumption (“Trinkwasserverordnung”) ●...
Operating report The German Drinking Water Ordinance requires you to keep an operating report in written or electronic form. Product designation: ���������������������������������������������������������������� Installation location of the product: ����������������������������������������������������� Date Water meter Water hardness Increase in sodium content Regenerative refilled reading up- of drinking water.
German Drinking Water Ordinance notice Information for residents according to the requirements of the German Drinking Water Ordinance The drinking water in this building is treated as followed: Type of treatment: Partial softening Metering Product designation: Installation location of the product: Metering of silicate substances For minimising the corrosiveness of drinking water and preventing elevated concentrations of heavy metals...
Appendix A.1 Connection set, DN 32/32 DVGW A.1.1 Intended use The corrugated hoses with G 1¼" internal threads may only be used to connect water softeners. Corrugated hoses ensure a strain-free connection to the water softener. They eliminate the time-con- suming process of adapting and fitting metal pipes for this purpose.
A.1.3 Installation Failure to follow the installation instructions will adversely affect the product life of the hoses and void the warranty in the event of damage. A.1.3.1 Installation instructions The straight path A must measure at least 30 mm. The bending radius R must be at least 50 mm. Never twist or pull the corrugated hoses.
A.2 Installation set for water softening units The installation set complies with the requirements of standard EN 1717. ►If necessary, put the rubber sleeve (1) on the DN40 pipe as shown. ►Place the coupling nut with the sealing ring (2) on the pipe and screw it to the siphon.
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