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Summary of Contents for BWT Perla hybrid
- Page 1 Installation and operating manual EN BWT Perla hybrid Simplex softening unit Subject to change without notice!
- Page 2 Thank you very much for the confidence that you have Table of contents Page 3 shown in us by purchasing a BWT appliance.
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Page 3: Table Of Contents
Registration without a GSM connection List of supplied parts LAN connection Intended use WLAN connection Proper use Activating your BWT product Foreseeable misuse BWT Best Water Home App Other applicable documentation Remote operation Function Fault during start-up General Fault during operation Operation... -
Page 4: Safety Instructions
This documentation is intended for operators, installers without training from BWT, installers with Nevertheless, it can pose a risk of personal injury training from BWT (e.g. drinking water specialists), or property damage if you do not observe this and BWT service technicians. -
Page 5: Transport And Installation
Transport and installation Symbols used To avoid damage during transport to the installation This symbol indicates general location, do not remove the BWT product from the risks to persons, equipment or the packaging until you have reached the relevant lo- environment. -
Page 6: How Safety Instructions Are Displayed
► If the mains cable of the unit becomes Hazard prevention Explains how to avoid damaged, you must replace it with an measure the hazard original BWT cable. In the following sections, you will find product-spe- cific safety instructions whenever you must perform certain safety-relevant actions on the device. -
Page 7: Important Notes On The Product
V, section 12.2 by a water supply Outlet water: The water leaving the softening unit company or by a party registered Pearl water: BWT recommended water quality with in the water supply company’s water hardness of 4 – 6°dH index of fitters. Blended water: The BWT softening unit mixes... - Page 8 BWT drinking water specialist or fitter pearl water Impurities from cheaper regener- Quality of the regen- Use of BWT Perla tabs or regeneratives atives with insoluble components erative that comply with DIN EN 973 type A cause deposits Temperatures in the installation room greater than 25°C, evapo-...
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Page 9: List Of Supplied Parts
List of supplied parts BWT Perla hybrid simplex water softener with: 1.1 Microprocessor control with 5-inch 1.2–1.4 multi-info touch display 1.2 Multiple-way control valve 1.3 Water meter for blending water 1.4 Blending valve with actuator Easy Fill technology cover Integrated regenerative container... - Page 10 Optional extras Order no. (not on list of supplied parts) BWT Bewasol brine lifting system 11808 BWT AQA Guard moisture sensor 11772 (required accessories for the AQA Guard function) LTE antenna, cable length of 3 m 1-444528 Fault signal cable ZLT...
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Page 11: Intended Use
Proper use General This product is intended for the partial softening of The BWT Perla hybrid is a simplex water soften- drinking and service water. It is also designed to er that functions using ion exchange. The prod- prevent malfunction and damage caused by calci- uct is filled with organic ion exchange material. -
Page 12: Operation
The product automatically determines the capacity used for display and for controlling the product. required through constant monitoring over a two- The device status is displayed via the BWT logo. week consumption period. During start-up, the proposed inflow water hardness During operation, the mineral substance is metered from the HYDROMAPS database can be adopted in proportion to the through-flow. The water is thus... -
Page 13: Display Of Current Flow Rate
BWT and creation of a customer account. ● ENOCEAN (optional) ® AQA Guard (optional) ● GSM connection to the BWT server for full func- Every product has a floor sensor that monitors the tionality and database updates. floor for moisture in the immediate vicinity of the unit. ● APP: BWT Best Water Home (can be used after In addition, a further 10 sensors can be wirelessly registration with BWT and creation of a custom- registered with the product. -
Page 14: Installation Conditions
35 l/min for products for building services and at company’s index of fitters. least 3 m /h or 50 l/min for Rondomat and BWT Perla Professional products. Observe all applicable local installation regulations, general guidelines, sanitary requirements and tech- If the pump is used for other products simultane- nical specifications. -
Page 15: Functional And Warranty Conditions
Continuous operation with water containing chlorine or chlorine dioxide can lead to premature ageing Correct water treatment with BWT Smart Mineral if an organic ion exchange material is used. A (3 litres) significantly reduces the corrosiveness softening unit can reduce the concentration of free and liming tendency of the water. -
Page 16: Installation
Installation Installation diagram Garden water pipe, filling Cold drinking water, pipe for swimming pool warm drinking water Sampling valve Sampling valve Filter Pressure reducer, metering unit may be required depend- ing on operating conditions and product version. Floor drain Floor sensor Multiblock X Connect the product as shown in the diagram opposite. -
Page 17: Electrical Connections
● Lead the rinsing water hose Ø 8 mm (13) to the sewage system connection (drain) or connect it to the included BWT siphon and secure the end to prevent it from flapping about when under pressure. ● Lead the overflow hose Ø 24 mm (14) to a sew- age system connection (drain) at least 10 cm lower or connect it to the included BWT siphon and secure it appropriately. -
Page 18: Inserting The Metering Substance Container
NOTE ► Observe the safety data sheets of the me- tered substance! ► Only original BWT additives may be used. ► Additives must not be transferred from one container to another. ► Damaged or soiled additive containers must not be used. - Page 19 ● Ensure that the additive container is correctly inserted and the connection hose and cable(s) are not kinked or twisted. ● Close the Easy Fill technology cover by press- ing down until it snaps into place.
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Page 20: Start-Up
Start-up Starting up Display and operation Adding regenerative Open the Easy Fill technology cover (2) and add Touch display controls up to 30 kg of regenerative (regenerative tablets in accordance with DIN EN 973 type A) to the regen- Menu erative container (3). - Page 21 Installation check The installation check verifies that your product is properly connected. Press to begin. START CHECK Following screen: Waste water connection in accordance with EN 1717 If you are sure that all the points have been met, you can skip the check. To do so, press SKIP.
- Page 22 Installation check 3/4 Check the connection and position of the AQA Stop floor sensor. Press CONFIRM Following screen: Re-filling the regenerative Installation check 4/4 Check the level of the regenerative. Caution: Do not pour water into the device! Press CONFIRM Following screen: Installation check NOTE ►...
- Page 23 Registration If you want to register your device now: At the top right, press > Following screen: User registration Registration can be skipped and resumed later. If you do not want to register your device now: At the bottom right, press > User registration Tap inside the text box. A keypad is displayed. Enter your e-mail address in the text field.
- Page 24 Entering the postcode Entering the postcode will automatically determine the water hardness from the hydromaps database for the installation location of your product. Tap inside the text box. A keypad is displayed. Enter the postcode of the installation location of your product.
- Page 25 Rinsing procedure Wait for the end of the rinsing procedure. Following screen: Complete the start-up procedure. Completing the start-up procedure The start-up procedure is complete following the rinsing procedure. Tap the icon HOME Following screen: Status overview Status overview Start-up is complete. The product is ready for use.
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Page 26: Operation
Operation The device status display (BWT logo) and the touch display are in an idle state in energy saving mode and are switched off. When approaching the prod- uct, they are activated via a proximity sensor and switched on. The proximity sensor is located in the chrome panel on the front of the device. -
Page 27: Operating Display (Home Screen)
Operating display (home screen) Existing softened water flow, regenerative supply and range of coverage. Outlet water flow rate: Pressing < > displays the daily, weekly or monthly consumption. Messages: Pressing displays additional MESSAGES information in chronological order. Following screen: Current messages Refilling the regenerative The regenerative must be refilled on a regular basis. -
Page 28: Changing The Mineral Substance Container
Changing the mineral substance container After a certain defined amount of water has been consumed, the following message appears on the display: Change mineral substance container soon. Place a new mineral substance container (BWT Smart Mineral) at the ready. When the mineral substance is depleted, a mes- sage appears on the screen: Mineral substance container empty. - Page 29 ● The softener and the metering pump resume operation. NOTE ► Observe the safety data sheets of the metered substance! ► Only original BWT additives may be used. ► Additives must not be transferred from one container to another. ► Damaged or soiled additive containers must not be used.
- Page 30 General information The General menu can be used to set the date, time, language, operating times, WLAN connection and screen saver. To select a menu item, press the corresponding > right arrow In order to connect the product to your wireless router, please proceed as follows: >...
- Page 31 AQA Guard / AQA Stop Wireless When using BWT wireless humidity sensors, they must be connected to the product in the “External modules” menu. Water hardness To change the water hardness, press ENTER VALUE > MANUALLY The adjustment of the motor blending of the product should ideally be carried out at a volume flow of 400 to 600 l/h.
- Page 32 Functions The product must be checked twice a year using the maintenance function. Press MAINTENANCE Pressing the arrow key will start a step-by-step tutorial. Routine maintenance Decide whether you are a specialist or operator (instructed person) according to section 1.3 and tap the corresponding field.
- Page 33 Allow water to flow at a tap. Cleaning In this step you will carry out the half-yearly cleaning of your product. Use only BWT IOCLEAN cleaning tablets for cleaning. Take a cleaning tablet out of the packaging. Push the cleaning tablet into the designated opening on the product (see adjacent picture).
- Page 34 Cleaning Cleaning begins. The remaining time until the end of the rinsing procedure is displayed. Completing routine maintenance After completion of the cleaning process, the oper- ating display appears. Shutting down the unit To shut down the unit (e.g. after a long period of absence), press START You will be asked to close the Multiblock.
- Page 35 Info The Info menu gives you an overview of the oper- ating history and the consumption data. Data such as product type, device ID, serial number, commissioning date and software versions can be found in the “Device info” menu item. Flow volume Here you can see a time-related evaluation of the flow rates.
- Page 36 Device status Here you will find further information about your product. Device status Here you will find further information about your product. Contact person In the Contact Persons menu, you can find contact details for the contact persons, e.g. the fitter and after-sales service technician. BWT Support Here you will find the contact information of BWT Support.
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Page 37: Stoppages And Reactivating The Unit
Stoppages and reactivating the unit In case of expected stagnation phases, take the BWT recommendations for restarting a unit after following preventive measures: stagnation phases: Fewer than 3 days: Start-up rinse of the product. Then open all taps to None rinse the system. 3 to 30 days: Open the main shut-off valve and the Multiblock. Close the Multiblock. -
Page 38: Additional Online Functions
Additional online functions In order to be able to use all additional online func- tions provided by BWT, a BWT user account must be created with which the product is registered. Among other things, it provides access to the water hardness database, software updates and fault diagnosis functions. - Page 39 If necessary, select your region in the menu. After making your selection, press SAVE Registration started Registration of your BWT product has been initiat- ed. You will receive an e-mail within the next few minutes. To complete the registration, please follow the steps described there.
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Page 40: Registration Without A Gsm Connection
1. Use of an external GSM antenna. This can be obtained from the local fitter or BWT service technician and is connected to the antenna connection (16). 2. Integration of your BWT product into a home network via LAN (RJ45 Ethernet connection (15)) or WLAN. LAN connection... -
Page 41: Wlan Connection
WLAN connection WLAN connection to the home network via an existing router In the control panel of your BWT product, select Settings / General / WLAN connection and activate the connection. Select Network under the menu item. You can now select your home network, enter the corresponding security key and connect via Connect. -
Page 42: Bwt Best Water Home App
BWT Best Water Home App The BWT Best Water Home app offers a clear overview of your products. Features of the BWT Best Water Home app ● Monitoring the regenerative level ● Service information ● Holiday mode ● Warning and fault messages ●... -
Page 43: Remote Operation
Remote operation Remote operation can be used to retrieve the cur- rent status of your product. After connecting, the control panel of your BWT product is displayed in the browser. You can now operate your product remotely. WLAN direct connection with mobile device... -
Page 44: Fault During Start-Up
► Depending on the configuration of your router, the assigned IP address may change daily. The login window of the BWT product appears. Enter the login code that you received from BWT by e-mail. Your BWT product is now connected and can be operated. - Page 45 2.4 Have you carried out If you have already carried out the activation again the activation again? but the problem persists, please contact the BWT service hotline (after-sales service). Please have the serial number and device ID ready. These can be found in the “Info / Serial no. / PNR” menu.
- Page 46 3.11 Complete activation Your installation partner may not yet be a BWT (fitter not found) partner. Use of partner services is only possible in collaboration with a BWT partner. 4 Fault after suc- 4.1 Product does not yet...
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Page 47: Fault During Operation
2.2 Product is not displayed Did you activate the product successfully? You will receive the e-mail confirming successful acti- vation after completion of the activation process. If this is not the case, please contact the BWT service hotline (after-sales service) 2.3 Device status and app do Please check the Internet connection of your... -
Page 48: Operator Responsibilities
(every 2 months), and routine maintenance (EN 806-5) must be performed by the BWT after-sales service staff or a fitter authorised by BWT to carry out maintenance (every 6 months). Wearing parts must also be replaced after the pre- scribed intervals in order to guarantee functionality and fulfil the warranty conditions. -
Page 49: Inspection
(Carried out by the operator in accordance with EN 806-5) Inspection activities Interval Note for Note for products products WITHOUT WITH active active BWT DES BWT DES registration registration Check/refill regenerative According to use Required Required Check/refill metered substance According to use Required... -
Page 50: Maintenance In Accordance With En
In addition to all inspection activities, maintenance work on the assemblies listed below is required 10.5 Replacement of parts every 6 months by BWT after-sales service or a specialist trained by BWT. A detailed maintenance The operator must ensure that parts that are subject manual can be requested from the qualified fitter at to wear and ageing during the life of the product are BWT. -
Page 51: Technical Data
Technical data Softening unit Type BWT Perla hybrid Nominal connection width Connection type G 11/4" Nominal capacity in accordance with DIN EN 14743 min./max. mol (m³ x °dH) 1.6 (9)/3.2 (18) Capacity/kg of regenerative salt in accordance with 4.2 / 6.1 DIN EN 14743 min./max. -
Page 52: Dimensions
12.1 Dimensions Name BWT Perla hybrid Height Width Depth Water inlet connection height Water outlet connection height Overflow connection height Clearance to allow the device cover to be opened Min. sewage system connection... -
Page 53: Diagram Of Peak Flow
12.2 Diagram of peak flow Peak flow rate Inflow water hardness mmol/l C Operation range not recommended 1 bar pressure loss BWT Perla hybrid min BWT Perla hybrid max 2 bar pressure loss Peak flow is the flow rate at which the product's outlet water hardness value is reduced to values less than 10% of the inflow water hardness for at least 10 minutes. The pressure difference may rise to greater than 1 bar. Operating flow is the flow rate on which independent testing institutions based their capacity testing (see DIN EN 14743 for details). Nominal flow is the flow rate at which the product causes a pressure drop of 1 bar at a water temperature of 15°C... -
Page 54: Troubleshooting
+49 (0) 6203 / 7373 The product cannot be con- nected to a network. Mon – Thu: 6:30 a.m. to 6:00 p.m. The product cannot be added Friday: 6:30 a.m. to 4:00 p.m. to the BWT Best Water Home app. An implausible fill level is The regenerative container is Remove any excess regenerative displayed. filled past the 100% mark. -
Page 55: Decommissioning And Disposal
Decommissioning and Disposal of transport packaging disposal Recycling the packaging materials saves resources and reduces waste. Return the packaging to your 14.1 Shutting down the unit specialised dealer. The product may be shut down and dismantled only by qualified specialists. Disposal of waste electrical and electronic devices Observe all applicable safety regulations when dismantling the system. -
Page 56: Operating Report
Operating report Section 16 of the German Drinking Water Ordinance requires you to keep an operating report in written or electronic form. Product designation: ______________________________________________________ Installation location of the product: ______________________________________________________ Date Water meter Water hardness Increase in sodium content of Regenerative refilled reading drinking water. Water hardness, [kg] upstream upstream of the... -
Page 57: German Drinking Water Ordinance Notice
Information in accordance with section 16 and section 21 of the German Drinking Water Ordinance German Drinking Water Ordinance notice The drinking water in this building is treated as followed: Type of treatment: Partial softening Metering Product designation: _________________________________________________ Installation location of the product: _________________________________________________ Metering of silicate substances For minimising the corrosiveness of drinking water and preventing elevated concentrations of heavy metals... -
Page 59: Eu Declaration Of Conformity
BWT Wassertechnik GmbH, Industriestr. 7, 69198 Schriesheim, Germany (WEEE reg. no. DE 80428986) Schriesheim, April 2018 Lutz Hübner Ort, Datum / Place, date / Lieu et date Unterschrift (Geschäftsleitung) - Page 60 Further information: BWT Austria GmbH BWT Wassertechnik GmbH Walter-Simmer-Strasse 4 Industriestrasse 7 5310 Mondsee, Austria 69198 Schriesheim, Germany Phone: +43 / 6232 / 5011 0 Phone: +49 / 6203 / 73 0 Fax: +43 / 6232 / 4058 Fax: +49 / 6203 / 73 102 E-mail: office@bwt.at...
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