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Cause
Document is too long or is jammed in ADF.
What to Do
Tap OK on the touch screen. Then make sure the document you are loading meets the printer's
requirements before redoing the operation.
If the document is jammed, remove the jammed document following the procedure below.
Important
• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax are stored in the printer's memory.
Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not
unplug when turning off the printer.
If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• If the original is jammed in the ADF:
Remove the document following the procedure below.
1. If printing is in progress, press Stop button.
2. Turn off printer.
3. If a multi-page document is loaded, remove any pages other than jammed page from ADF and
open document feeder cover.
4. Pull out jammed document from ADF.
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Troubleshooting
