Page 1 MB5400 series Online Manual Printer Functions Overview Printing Scanning Faxing Troubleshooting English...
Page 2: Table Of Contents
Before Using Canon Inkjet Cloud Printing Center........
Page 3 Troubleshooting Canon Inkjet Cloud Printing Center........
Page 4 If Printing Is Faint or Uneven..........206 Maintenance Procedure.
Page 5 Checking the Power Plug/Power Cord..........Unplugging the Machine.
Page 6 Registering Printer's Root Certificate to Web Browser......343 Changeable Setting Items Using Web Browser........347 Setting Password.
Page 7 Option Menu..............404 Help Menu.
Page 8 Canon IJ Printer Driver........
Page 9 Canon IJ Status Monitor Description........
Page 10 Printing Photo Data..............629 Printing Photographs Saved on USB Flash Drive.
Page 11 Scanning Both Sides of Each Document at One Time....... . . 703 Saving after Checking Scan Results.
Page 12 Positioning Originals (Scanning from Computer)........855 Adjusting Cropping Frames (ScanGear).
Page 13 Setting Telephone Line Type............934 Setting Receive Mode.
Page 14 Saving Received Faxes Automatically on USB Flash Drive......1009 Forwarding Received Faxes Automatically to Shared Folder on Computer....1011 Remote Reception.
Page 15 Check 4: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup............... . 1071 Check 5: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup.
Page 16 Printing Problems............1116 Printing Does Not Start.
Page 17 Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel..............1164 Original Is Placed Correctly, but the Scanned Image Is Slanted.
Page 18 Updating MP Drivers in Network Environment (Windows)........1204 Errors and Messages.
Page 19 2002..............1260 2111.
Page 20 3424..............1301 3425.
Page 21 5501..............1334 5B00.
Page 22 6946..............1367 7100.
Page 23: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 24: Trademarks And Licenses
Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 25 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 26 copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such...
Page 27 limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8.
Page 28 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 29 This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 30 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 31 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc. CMap Resources ----------------------------------------------------------- Copyright 1990-2009 Adobe Systems Incorporated.
Page 32 Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 33: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important •...
Page 34 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 35: Using The Machine
Using the Machine Printing Documents from Your Computer (Windows) Printing Documents from Your Computer (Mac OS) Copying Faxing...
Page 36: Printing Documents From Your Computer (Windows)
Printing Documents from Your Computer (Windows) Print documents from applications on a computer or other device as follows. 1. Pull out a cassette. 2. Load paper printing-side DOWN. 3. Align the paper guides with the paper length and width. 4. Insert the cassette. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the touch screen.
Page 37 Follow the instructions of any messages displayed to register the paper information. 6. Pull out the output tray extension (A) and open the paper output support (B). 7. In the application, select Print. You can often access the Print dialog box by selecting Print in the File menu. 8.
Page 38 10. Select the paper source. In Paper Source, select the cassette where the paper is loaded. 11. Once the print settings are complete, click OK to print. Note • A variety of print settings can be configured with the printer driver. Printing from Application Software (Windows Printer Driver)
Page 39: Printing Documents From Your Computer (Mac Os)
Printing Documents from Your Computer (Mac OS) Print documents from applications on a computer or other device as follows. 1. Pull out a cassette. 2. Load paper printing-side DOWN. 3. Align the paper guides with the paper length and width. 4.
Page 40 Follow the instructions of any messages displayed to register the paper information. 6. Pull out the output tray extension (A) and open the paper output support (B). 7. In the application, select Print. You can often access the Print dialog by selecting Print... in the File menu. Note •...
Page 41 9. Select the paper size. In Paper Size, select the paper size you use. 10. Select Quality & Media from the pop-up menu.
Page 42 11. Select the media type. In Media Type, select the same media type loaded in the machine. 12. Select the paper source. In Paper Source, select the cassette where the paper is loaded. 13. Once the print settings are complete, click Print to print. Note •...
Page 43: Copying
Copying Load originals and copy them on plain paper as follows. 1. Pull out a cassette. 2. Load paper printing-side DOWN. 3. Align the paper guides with the paper length and width. 4. Insert the cassette. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the touch screen.
Page 44 Follow the instructions of any messages displayed to register the paper information. 6. Pull out the output tray extension (A) and open the paper output support (B). 7. Press the HOME button (C). 8. Tap Copy (D). 9. Open the document cover (E). 10.
Page 45 Note • For continuous copying of multiple originals, use the ADF (Auto Document Feeder). 11. Close the document cover. 12. Check the paper settings, and then press the Black or Color button (G). Important • Do not open the document cover until copying is finished. Note •...
Page 46: Faxing
Faxing Fax multiple documents in black and white as follows. 1. Open the document tray (A). 2. Insert the documents face-UP. 3. Adjust the document guides as needed. 4. Press the HOME button (B). 5. Tap FAX (C).
Page 47 6. Tap Enter the number (D). 7. Tap in the fax number (E), and then tap OK (F). 8. Press the Black button (G). Note • Many other convenient faxing features are available.
Page 48 Faxing...
Page 49: Printer Functions
Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Scan Originals Larger than the Platen Scan Multiple Originals at One Time Using PIXMA/MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing with Windows RT Online Storage Integration Function...
Page 50: Printing From An Airprint-Enabled Printer
Printing from an AirPrint-enabled Printer Printing from an AirPrint-enabled Printer with Mac Printing from an AirPrint-enabled Printer with iOS Device...
Page 51: Printing From An Airprint-Enabled Printer With Mac
Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 52 Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. Load paper. 3. Perform printing on your application software. Print dialog appears. 4. Select your model name added as AirPrint printer from the Printer list in the Print Dialog. 5.
Page 53: Printing From An Airprint-Enabled Printer With Ios Device
Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 54 4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
Page 55 Note • Printer Options differ depending on the application that you are using. 6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All Pages or select range of pages to be printed. 7.
Page 56 Load the envelope in vertically with the address side facing down so that the folded flap of the envelope will be faced up on the right side. Checking Print Status During printing, a Print Center icon is displayed in the list of recently used applications and you can use it to check the print progress.
Page 57: Connect Wirelessly In "Direct Connection
Connect Wirelessly in "Direct Connection" The printer supports "direct connection" in which you can connect to the printer wirelessly from a computer or smartphone without a wireless router. Switch to "direct connection" to print or scan wirelessly. Using Machine with Direct Connection...
Page 58: Download A Variety Of Content Materials
PREMIUM Contents can be downloaded easily via Easy-PhotoPrint+. Downloaded PREMIUM Contents can be printed directly with Easy-PhotoPrint+. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer. Note...
Page 59: Print Items With Easy-Photoprint+ (Web Application)
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
Page 60: Managing Printer Conveniently Using Quick Utility Toolbox
Managing Printer Conveniently Using Quick Utility Toolbox Quick Utility Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Utility Toolbox, they will be added to this menu. The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks.
Page 61: Available Connection Methods
Available Connection Methods The following connection methods are available on the printer. Wireless Connection • With a wireless router • Without a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.
Page 62 • Connection Using a Wireless Router ◦ Connect the printer and a device using a wireless router. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the SSID and security protocol on the printer. ◦...
Page 63: Scan Originals Larger Than The Platen
Scan Originals Larger than the Platen By using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported.
Page 64: Scan Multiple Originals At One Time
Scan Multiple Originals at One Time By using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time and save each image individually. Refer to the following for details. Scanning Multiple Originals at One Time (Windows) Scanning Multiple Originals at One Time (Mac OS)
Page 65: Using Pixma/Maxify Cloud Link
Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 66: Notice For Web Service Printing
Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
Page 67: Using Pixma/Maxify Cloud Link From Your Printer
Using PIXMA/MAXIFY Cloud Link from Your Printer Before Using PIXMA/MAXIFY Cloud Link Registering Printer Information to PIXMA/MAXIFY Cloud Link Using PIXMA/MAXIFY Cloud Link Cloud Troubleshooting...
Page 68: Before Using Pixma/Maxify Cloud Link
◦ Your printer may not support the scan function. ◦ The printer must support the Canon Inkjet Cloud Printing Center. To check whether your model supports this function, see "Models that Support Canon Inkjet Cloud Printing Center". • Network environment The printer must be connected to a LAN and to the Internet.
Page 69 following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the University of Cambridge nor the name of Google Inc. nor the names of their contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 70: Registering Printer Information To Pixma/Maxify Cloud Link
If the Security code is incorrect, use your smartphone, tablet, or computer, and change the setting from the My account of the Canon Inkjet Cloud Printing Center. 3. When the registration preparation completed screen appears, select OK 4. On the confirmation screen, select Next 5.
Page 71 <Privacy statement> Note • If you select Do not agree, a confirmation screen asking whether you want to cancel Register My account appears. If you select Yes, then Register My account is canceled, and you return to the Home screen. Even if you select Do not agree, you can still use this service by selecting Agree from the registration screen later.
Page 72 The registration of printer information is completed, and a list of apps is displayed. here for the description of the apps list screen. After you complete the registration, you can print photos and documents that have been uploaded to apps on the linked cloud service and add/delete/sort apps.
Page 73: Application Management
Important • Select how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps.
Page 74 5. From the displayed apps list, select the app that you want to register Note • Description of displayed icons : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported.
Page 75 : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported.
Page 76 When the deletion is finished, the app will be deleted from the apps list on the main screen. To delete another app, repeat the procedure from step 4. To end the app deletion, select Back and return to the cloud's Main screen. Note •...
Page 77 : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported.
Page 78: Using Pixma/Maxify Cloud Link
Using PIXMA/MAXIFY Cloud Link This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand.
Page 79 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the operation from Step 3.
Page 80 Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save. Cloud Troubleshooting...
Page 81: Cloud Windows
This section describes the Main screen of Cloud and the services available on the Main screen. Important • Select how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". When you select Cloud from the printer home screen, the cloud's Main screen appears.
Page 82 : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported.
Page 83 Manage jobs From the Status list window, you can check the status of a job. Settings Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting.
Page 84: Cloud Troubleshooting
Cloud Troubleshooting If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. •...
Page 85: Using Pixma/Maxify Cloud Link From Your Smartphone, Tablet, Or Computer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA/MAXIFY Cloud Link User...
Page 86: Before Using Canon Inkjet Cloud Printing Center
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
Page 87: Requirements For Canon Inkjet Cloud Printing Center Operation
Requirements for Canon Inkjet Cloud Printing Center operation Computer x86 or x64 1.6 GHz or higher 2 GB or higher Resolution 1024 x 768 pixels or higher Monitor display Number of display colors 24 bits (true-color) or higher Browser Internet Explorer 9...
Page 88 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
Page 89: Registering User Information To Canon Inkjet Cloud Printing Center
Registering User Information to Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. If your model has color LCD monitor If your model has monochrome LCD monitor...
Page 90: Registering User Information To Canon Inkjet Cloud Printing Center (Color Lcd Monitor)
Registering User Information to Canon Inkjet Cloud Printing Center (Color LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Printer 1. Check that the printer is connected to the Internet 2.
Page 91 To return to the cloud main screen, select Exit. Note • You must have a special app to read QR codes from your smartphone or tablet. If you do not have an app that reads QR codes on your smartphone or tablet, install one from App Store or Google Play.
Page 92 In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important •...
Page 93 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
Page 94 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Page 95 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
Page 96 • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 97 Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 98: Monitor)
Registering User Information to Canon Inkjet Cloud Printing Center (Monochrome LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Print registration information from the printer 1. On the printer operation panel, select the Setup button, and then select Web service setup ->...
Page 99 2. When the printer registration screen is displayed, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
Page 100 User Registration 1. Check that e-mail containing URL has been sent to entered e-mail address, and access 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
Page 101 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Page 102 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
Page 103 • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 104 Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 105 • Some models do not support this function. To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
Page 106 If your model has monochrome LCD monitor 2. On the printer operation panel, select the Setup button, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service 3. In the registration confirmation window, Select Yes 4.
Page 107: Registering User Information To Canon Inkjet Cloud Printing Center (No Lcd Monitor/Using Pro-1000 Series Or Pro-500 Series)
Registering User Information to Canon Inkjet Cloud Printing Center (No LCD Monitor/Using PRO-1000 series or PRO-500 series) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Your Smartphone, Tablet, or Computer 1.
Page 108 If you want to register a different e-mail address, select Do not send to display the E-mail address entry screen. In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered"...
Page 109 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
Page 110 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Page 111 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
Page 112 • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 113 Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 114: Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
Page 115 Printing procedure This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand.
Page 116 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
Page 117 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
Page 118: Canon Inkjet Cloud Printing Center Window
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Page 119 The licensing information of Canon Inkjet Cloud Printing Center is displayed. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. If you are using a smartphone or a tablet, you can also print photos and documents.
Page 120 Select how to manage and set Manage by group (for office users). Mng. printer screen From the Mng. printer screen, you can check update printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and printers.
Page 121 • If Select how to manage has been set, you can use this function only when you select Manage app availability by printer. For details, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work)". • Change the printer name When you select , a screen to change the printer name appears.
Page 122 • Although the number of printers that can be registered for one domain is not limited, only up to 16 printers are guaranteed to operate. Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete...
Page 123 To change the privileges of the Administrator or a Standard user, select Authority for the user whom you want to change the settings for. Group management screen From the Group management screen, you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up users, printers, and apps belonging to each group.
Page 124 To switch between app registration/deletion, select Web services Displays the external link service. You can restrict the use of other web services that use Canon Inkjet Cloud Printing Center accounts such as Easy-PhotoPrint+. To switch between service linking/release, select appears for items that do not have anything selected.
Page 125 If you delete all groups, you must create a new one. To set a different management method, set the target method from the Select how to manage screen. • Add group Add a group to be used in Canon Inkjet Cloud Printing Center. Note • You can register up to 20 groups.
Page 126 Advanced management screen The Advanced management screen allows you to set the management method for printer users and apps that can be used. To go to the setup screen, select • Require security code Each user can set a Security code, start the app, and perform printing and other operations.
Page 127 Manage app availability by user When one printer is used, you can manage the usable apps by user. For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you are using PRO-1000 series or PRO-500 series)".
Page 128 (3) Printer name area The registered name of the printer selected is displayed. The Administrator can change the printer name from the Mng. printer screen of the left context menu. (4) Right context menu When you select , the context menu appears. The information displayed depends on the menu currently selected in the menu area.
Page 129 From the My account screen, you can display the Permitted services screen and clear any linked service setting. • Help/legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
Page 130 (5) Display area The display changes based on the menu you select. (6) Menu area The following 4 menu buttons are displayed: • Apps This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area.
Page 131 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
Page 132 : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported. • Properties This screen displays the status of the printer that is currently selected.
Page 133 This section introduces those functions by using a family of 3 (father, mother, and child) as an example. If the father registers the printer to Canon Inkjet Cloud Printing Center, only the father is managed by the service, and the mother and the child cannot use the service unless the father tells them the login E-mail address and Password.
Page 134 3. The father selects Add user, and by following the screen instructions, registers the mother and child as users. After this registration is complete, the mother and child can individually use the service.
Page 135 After the Administrator (father) specifies settings according to the procedure below, the father, the mother, and the child will be able to manage apps individually. 1. As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center selects Advanced management from 2. For Select how to manage, the father selects Set...
Page 136 3. The father sets Manage app availability by user and selects OK 4. The screen for checking the management method change appears To complete the setup and return to the Advanced management window, select OK.
Page 137 All registered users can register and delete apps freely.
Page 138 Tips on Using Canon Inkjet Cloud Printing Center (at Work) The Group management function allows you take advantage of the many useful functions that the service offers for office use. This section introduces an example in which two printers are used, the Administrator is the senior clerk, and the other members are the company president, the section manager, and the new hire.
Page 139 4. The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set...
Page 140 6. The senior clerk sets Manage by group (for office users) and selects OK Note • If Group management has already been set up, refer to step 10 and the subsequent steps. 7. On the screen for checking management method changes, the senior clerk checks the displayed information and selects OK.
Page 141 This appears only if the selected mode is Group management. To complete the setup and display the Group management screen, select OK. Note • With the default settings, the group is named "group1". • With the default settings, all registered users belong to the same group. 8.
Page 142 10. Select Settings, and in group setup screen, check that all users on the Users tab are selected 11. On Printers tab, check that all printers are selected 12. On Apps tab, set only Evernote app to...
Page 143 To switch between app registration/deletion, select To return to the Group management screen, select Close. This completes the setup of the group to be used by the entire office. Note • The group setup screen displays all users and printers that are registered in the domain. •...
Page 144 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. In displayed screen, select Add group...
Page 145 3. The senior clerk enters the Group name and selects OK In this field, enter "President" as the president-only group because you will be setting apps that only the president can use. Important • The following restrictions apply to entering the Group name. •...
Page 146 5. On Users tab, select only president 6. On the Printers tab, select printer to be used. 7. On the Apps tab, set the Evernote and Facebook apps to...
Page 147 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure allows you to set apps that only the president can use. Note • The group setup screen displays all users and printers that are registered in the domain. Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer, use the following procedure provided by this service.
Page 148 Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. For Apps available on printers that do not require a security code, select Settings 3. On Apps tab, set only Evernote app to...
Page 149 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure sets up Evernote as the only app that all users can use on the printer. Limiting Apps That Individual Users Can Use on Printer For each user, you can set the apps that the user can use on the printer.
Page 150 2. For Require security code, select Set. 3. Select printer for setting up Security code. Security codes identify individual users when multiple users are using a printer.
Page 151 Note • On models where the settings cannot be changed, this function cannot be selected. Some models do not support this function. To check whether your model supports this function, see "Models that Support Security Codes". 4. Set up Security code If there are users who have not set up a Security code, a screen appears for checking whether to send an e-mail prompting those users to set up a Security code.
Page 152 Important • The following character restriction applies to Security code entries: • Up to 8 alphanumeric characters The Security code change process ends, and the change completion message appears. In the message screen, select OK to return to the main screen. 5.
Page 153 Note • If you have not set a Security code, set a Security code from account, and then Log in. 8. Select Facebook app Only the president will be able to use the Facebook app from the printer. Limiting Printers That Individual Users Can Use As an example, this section describes the procedure for setting up one printer for the president and another printer for all users.
Page 154 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. Select Settings for the group containing all users 3. On the Printers tab, clear printer that was set up for president...
Page 155 To return to the Group management screen, select Close. Important • If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups, the user can still use that app or printer if the one of the other groups allows it.
Page 156 Security code to prevent other users from using your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.
Page 157: Adding A Printer
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: If your model has color LCD monitor If your model has monochrome LCD monitor...
Page 158 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. When printer addition complete message appears, select OK The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center appears.
Page 159 Note • If you select Cancel, the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears. Adding a PIXMA/MAXIFY Cloud Link User...
Page 160: Adding A Pixma/Maxify Cloud Link User
Adding a PIXMA/MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users from 2. Select Add user...
Page 161 Note • When you select Add user, the service first checks whether the maximum number of users has been reached. If new users can be added, the user registration screen appears. • The maximum number of users that can be added for 1 printer is 20. 3.
Page 162 6. Register a password for logging in to the Canon Inkjet Cloud Printing Center. On the My Account Registration screen, enter you desired password into Password and Password (Confirmation) and select Next. Important • There are character restrictions for the Password, as shown below.
Page 163 7. Enter Nickname Enter any user name that you want to use. Important • The user name entry field has the following character restrictions: • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 8.
Page 164 A Standard user can check printer information and start apps. For information about the functions that each user can use, refer to the "Canon Inkjet Cloud Printing Center window". If you are using MAXIFY Cloud Link from the printer, select Multiuser mode in the Mng.
Page 165 • To set Multiuser mode without sending a notification e-mail, select Cancel. Troubleshooting Canon Inkjet Cloud Printing Center...
Page 166: Troubleshooting Canon Inkjet Cloud Printing Center
If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
Page 167 To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. If you cannot print Check the following if you cannot print.
Page 168 Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. If your model has color LCD monitor...
Page 169: Print Easily From A Smartphone Or Tablet With Canon Print Inkjet/Selphy
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use the "Canon PRINT Inkjet/SELPHY" application to easily print photos saved on a smartphone or tablet (iOS or Android) wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer.
Page 170: Printing With Windows Rt
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
Page 171: Online Storage Integration Function
Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
Page 172: Handling Paper, Originals, Ink Tanks, Etc
Handling Paper, Originals, Ink Tanks, etc. Loading Paper Paper Sources Loading Plain Paper / Photo Paper Loading Envelopes Loading Originals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) Loading Based on Use Supported Originals Inserting a USB Flash Drive Inserting a USB Flash Drive...
Page 173: Loading Paper
Loading Paper Paper Sources Loading Plain Paper / Photo Paper Loading Envelopes...
Page 174: Paper Sources
Paper Sources Types and Sizes of Paper You Can Use Paper can be loaded in cassette 1 (A) and in cassette 2 (B). On top, cassette 1 (A) holds all sizes of paper that are compatible with the machine, such as plain paper, photo paper, and envelopes.
Page 175 D: Lock position for stowing the cassette Set to position D when the machine will not be used for some time, or before shipping it. In this position, the cassette is flush against the surface of the machine. Note that paper cannot be loaded in this position. E: Lock position for A4 or Letter-sized paper or smaller Set to position E for paper of A4 or Letter size or smaller.
Page 177: Loading Plain Paper / Photo Paper
Loading Plain Paper / Photo Paper Load paper in cassette 1 or cassette 2. * This example demonstrates loading in cassette 1, but paper is loaded the same way in cassette 2. Important • Paper may jam if you test printing by cutting plain paper into smaller sizes, such as 4" x 6" (10 x 15 cm) or 5"...
Page 178 3. Slide the front (A) and right (B) paper guides out to make room for the paper. 4. Load the stack of paper printing-side DOWN, centered on the cassette. Important • Always load paper in portrait orientation (C). Loading paper in landscape orientation (D) may cause paper jams.
Page 179 • Align the stack of paper with the edge of the cassette as shown. Feeding problems may occur if the paper is touching the protrusion (E). • To load paper 5" x 7" (13 x 18 cm) or smaller, lift the tab (F) on the paper guide. (Only cassette 1 can be used for paper of this size.) •...
Page 180 Note • Do not load sheets of paper past the load limit mark (H). • Keep the stack height below the paper guide tabs (I). 7. Insert the cassette. Push the cassette into the machine until it stops. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the touch screen.
Page 181 8. Select the size and type of paper in the cassette in Page size and Type, and then tap Register. Follow the instructions of any messages displayed to register the paper information. Paper Settings 9. Pull out the output tray extension (J) and open the paper output support (K). Note •...
Page 182: Loading Envelopes
Loading Envelopes Load envelopes in cassette 1. Once you have set up the printer driver correctly, addresses are automatically rotated and printed to suit the envelope orientation. Important • Do not use the following envelopes. These kinds of envelops may become stuck or cause the machine to malfunction.
Page 183 3. Slide the front (A) and right (B) paper guides out to make room for the paper. 4. Load the envelopes face-DOWN, centered in cassette 1. The flap will face up, as shown below. Up to 10 envelopes can be loaded at once. Note •...
Page 184 5. Align the front paper guide (A) with the edge of the envelopes. 6. Slide the right paper guide (B) to align the right and left guides with both edges of the envelopes. Do not set the paper guides too firmly against the envelopes, which may cause feeding problems. Note •...
Page 185 8. Select the size and type of envelopes in the cassette in Page size and Type, and then tap Register. Paper Settings 9. Pull out the output tray extension (F), and then open the paper output support (G).
Page 186 Note • Before printing, select the size and type of loaded envelopes on the print settings screen of the printer driver.
Page 187: Loading Originals
Loading Originals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) Loading Based on Use Supported Originals...
Page 188: Where To Load Originals
Where to Load Originals Load originals on the platen glass or in the ADF (Auto Document Feeder). To decide where to load originals, consider the size and type of originals and the purpose of use. Supported Originals Loading Originals, Photos, or Books on the platen glass Loading Multiple Documents of the Same Size and Thickness in the ADF Individual documents can also be loaded in the ADF.
Page 189: Loading Originals On The Platen Glass
Loading Originals on the Platen Glass 1. Open the document cover. Important • When opening or closing the document cover, be careful not to touch buttons or the touch screen on the operation panel. This may cause unexpected operation. 2. Load the original face-DOWN on the platen glass. Supported Originals Loading Based on Use Important...
Page 190: Loading Documents In The Adf (Auto Document Feeder)
Loading Documents in the ADF (Auto Document Feeder) Note • For best results, load documents on the platen glass. 1. Remove any originals left on the platen glass. 2. Open the document tray. 3. Insert the document in the document tray until the machine beeps. Load documents face-UP in the document tray.
Page 191: Loading Based On Use
Loading Based on Use Load originals correctly for how they will be used. Originals loaded incorrectly may cause scanning problems. Align Originals with the alignment mark • When loading originals to copy or fax • When selecting Doc.type > Document or Photo in Scan and specifying a standard size (such as A4/ Letter) in Scan size •...
Page 192 Load Multiple Originals on the platen glass • When selecting Doc.type > Photo in Scan and specifying Scan size > Auto multi scan to scan multiple originals • When scanning multiple photos, postcards, or business cards from a computer Load the originals face-DOWN. Leave at least 0.4 inch (1 cm) open between originals and from the edges of the platen glass.
Page 193: Supported Originals
Supported Originals On the platen glass Item Details Kind of original - Document, magazine, or newspaper - Photo, postcard, business card, or optical disc (Blu-ray disc, DVD, or - Documents unsuitable for the ADF Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Quantity One or more sheets* Thickness...
Page 194 • Glued documents • Documents with sticky notes • Documents on carbon paper • Documents on coated paper • Documents on onion skin or other thin paper • Photos or excessively thick documents...
Page 195: Inserting A Usb Flash Drive
Inserting a USB Flash Drive Inserting a USB Flash Drive Removing a USB Flash Drive...
Page 196: Inserting A Usb Flash Drive
Inserting a USB Flash Drive Supported Image Files • Can print images taken with cameras conforming to Design Rule for Camera File System specifications, as well as TIFF images. Both types of images must conform to Exif 2.2/2.21/2.3. Other types of images or movies such as RAW images cannot be printed. •...
Page 197: Removing A Usb Flash Drive
Removing a USB Flash Drive 1. Before removing a USB flash drive, make sure the machine is not reading or writing data. During these operations, a message appears on the touch screen. Important • Do not remove a USB flash drive or turn off the machine while the machine is reading or writing data.
Page 198: Replacing Ink Tanks
Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen...
Page 199: Replacing Ink Tanks
Replacing Ink Tanks In the case of warnings or errors caused by low ink levels, messages appear on the touch screen to notify you. Respond to the message as needed. Message Appears Note • If printing is faint or affected by white streaks even when there is enough ink, see Maintenance Procedure.
Page 200 • If you leave the front cover open for more than 60 minutes, the print head holder will move to the right. In this case, close the front cover and open it again. Note • If a warning about ink tank replacement appears, check the message and tap OK. 2.
Page 201 Important • Do not touch the contact (C) or interface (D) of the ink tank. 4. Insert the new ink tank, aligning it with the installation guide (E) on the machine. Important • The ink tank will not fit in the wrong position. Check the label under the installation position, and install the ink tank in the correct position.
Page 202 6. Tap Exit on the touch screen. If Next is displayed, another ink tank can be replaced. To replace the next ink tank, tap Next and repeat this procedure from step 2. To exit ink tank replacement, tap Next until Exit is displayed. The print head holder moves to the standby position.
Page 203 After ink tank replacement, the machine starts mixing the ink automatically. Wait until this noise stops. (Mixing takes 1–2 minutes.) Note • Respond to any error messages as needed. Message Appears • If the print head is out of alignment, as when parallel lines are not printed parallel, align the print head.
Page 204: Checking Ink Status On The Touch Screen
Checking Ink Status on the Touch Screen Note • If one or more ink colors runs out, changes to in the HOME screen. When appears, check which ink (or inks) has run out using the following procedure. 1. Make sure the machine is on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it.
Page 205: Maintenance
Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning...
Page 206: If Printing Is Faint Or Uneven
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually...
Page 207: Maintenance Procedure
Maintenance Procedure Follow these steps to restore print quality if printing becomes faint or uneven, colors are incorrect, or printing results are not as expected (as when parallel lines are not printed parallel). Note • Increasing the print quality in the printer driver may give better results. Changing the Print Quality and Correcting Image Data (Windows) Changing the Print Quality and Correcting Image Data (Mac OS)
Page 208 Note • If printing problems remain even after step 4, turn the machine off, wait at least 24 hours, and perform deep print head cleaning again. Leave the machine plugged in after you turn it off. If the problem is still not resolved, the print head may be damaged. Contact the service center. To Correct Misalignment: Align the print head.
Page 209: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether ink is being ejected correctly from the print head nozzles. Note • If ink runs out as the nozzle check pattern is printed, an error message appears on the touch screen. Message Appears What you will need: one sheet of A4 or Letter-sized plain paper 1.
Page 210 7. Tap Yes. After the nozzle check pattern is printed, two pattern confirmation screens are displayed. Examine the nozzle check pattern.
Page 211: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern and clean the print head if necessary. 1. Check for any missing lines in pattern C or horizontal white streaks in pattern D. A: No missing lines or horizontal white streaks B: Some missing lines and horizontal white streaks E: Number of pages printed to date 2.
Page 212 In the case of B (some missing lines or horizontal white streaks) in either pattern (C or D) or both patterns: Cleaning is required. Tap Also B, and then tap Yes on the cleaning confirmation screen. The machine now starts cleaning the print head. Cleaning the Print Head Note •...
Page 213: Cleaning The Print Head
Cleaning the Print Head Clean the print head if the nozzle check pattern has missing lines or horizontal white streaks. Cleaning unclogs nozzles and restores the print head to a better condition. However, because print head cleaning consumes ink, this operation is advisable only when necessary. Note •...
Page 214 Afterward, a confirmation screen is displayed for printing a nozzle check pattern. 6. Load a sheet of A4 or Letter-sized plain paper in cassette 1. Important • The screen for registering page size and media type is not displayed during any of the operations available in the Maintenance screen.
Page 215: Deep Print Head Cleaning
Deep Print Head Cleaning If standard print head cleaning does not improve print quality, try deep print head cleaning. However, because deep print head cleaning consumes more ink, this operation is advisable only when necessary. Note • Deep print head cleaning can also be performed from a computer. When using a computer, you can also select the ink group for deep cleaning.
Page 216 6. Load a sheet of A4 or Letter-sized plain paper in cassette 1. Important • The screen for registering page size and media type is not displayed during any of the operations available in the Maintenance screen. Therefore, printing will be executed even if paper other than A4 or Letter-sized plain paper is loaded.
Page 217: Aligning The Print Head
Aligning the Print Head If printed images seem distorted, as when parallel lines are not printed parallel, align the print head. Note • If ink runs out as the print head alignment sheet is printed, an error message appears on the touch screen.
Page 218 6. Pull out the output tray extension and open the paper output support. 7. Tap Yes. The print head alignment sheet is printed, and the print head is aligned automatically. This process takes 3–4 minutes. Note • If automatic print head alignment fails, an error message appears on the touch screen. Message Appears 8.
Page 219: Aligning The Print Head Manually
Aligning the Print Head Manually Try aligning the print head manually after automatic alignment if printing results are not as expected, as when parallel lines are not printed parallel. Note • For details on automatic print head alignment, see Aligning the Print Head.
Page 220 6. Pull out the output tray extension and open the paper output support. 7. Tap Yes. The print head alignment pattern is printed. 8. Confirm that the pattern was printed correctly, and if so, tap Yes after "Did the patterns print correctly?"...
Page 221 Note • If all patterns look different, choose the pattern in which vertical streaks are least noticeable. A: Subtle vertical streaks B: Noticeable vertical streaks 11. Repeat these steps until you have finished entering pattern numbers for columns B to M, and then tap OK.
Page 222 D: Noticeable horizontal streaks 14. Repeat these steps until you have finished entering pattern numbers for columns O to T, and then tap OK. For column P, choose the pattern in which vertical streaks are least noticeable. 15. Tap OK when a message is displayed indicating that print head alignment is finished.
Page 223: Performing Maintenance Functions From Your Computer (Windows)
Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Aligning the Print Head Position Printing a Nozzle Check Pattern...
Page 224: Cleaning The Print Heads
Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1.
Page 225 2. Click Deep Cleaning on the Maintenance tab When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3.
Page 226: Aligning The Print Head Position
Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Page 227: Aligning The Print Head Position Manually
Aligning the Print Head Position Manually Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Page 228 Important • Do not open the front cover while printing is in progress. 8. Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated boxes. Even if the patterns with the least noticeable streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
Page 229 Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxes. Even if the patterns with the least noticeable stripes or streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes. When you have entered all the necessary values, click OK.
Page 230: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.
Page 231: Cleaning
Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning Paper Feed Rollers Cleaning Inside the Machine (Bottom Plate Cleaning) Cleaning Cassette Pads...
Page 232: Cleaning Exterior Surfaces
Cleaning Exterior Surfaces Using a soft, dry cloth such as an eyeglass cloth, gently wipe the surfaces clean. Smooth out any wrinkles in the cloth before you begin. Important • Before cleaning the machine, turn it off and unplug it. •...
Page 233: Cleaning The Platen Glass And Document Cover
Cleaning the Platen Glass and Document Cover Important • Before cleaning the machine, turn it off and unplug it. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure the machine has finished sending or receiving faxes before turning it off.
Page 234: Cleaning The Adf (Auto Document Feeder)
Cleaning the ADF (Auto Document Feeder) Use a soft, dry cloth that is clean and lint-free to clean the ADF (Auto Document Feeder). Important • Before cleaning the machine, turn it off and unplug it. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
Page 235 4. When finished, push the document feeder cover closed until it clicks into place. 5. Close the document tray.
Page 236: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers Dusty or dirty paper feed rollers may prevent correct feeding. In this case, clean the paper feed rollers. However, because cleaning causes roller wear, perform cleaning only when necessary. What you will need: three sheets of A4 or Letter-sized plain paper 1.
Page 237 Important • The screen for registering page size and media type is not displayed during any of the operations available in the Maintenance screen. Therefore, printing will be executed even if paper other than A4 or Letter-sized plain paper is loaded. 10.
Page 238: Cleaning Inside The Machine (Bottom Plate Cleaning)
Cleaning Inside the Machine (Bottom Plate Cleaning) Remove stains inside the machine as follows. Clean this way regularly, because any dust or excess ink in the machine may get on your printouts. What you will need: one sheet of A4 or Letter-sized plain paper* * Use a new sheet of paper.
Page 239 9. Load only this sheet in cassette 1, with the ridges of the creases facing up and the edge of the uncreased half facing away from you. Important • The screen for registering page size and media type is not displayed during any of the operations available in the Maintenance screen.
Page 240 Important • Before cleaning the machine, turn it off and unplug it. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure the machine has finished sending or receiving faxes before turning it off.
Page 241: Cleaning Cassette Pads
Cleaning Cassette Pads If the pad in a cassette becomes dirty or covered with paper dust, multiple sheets of paper may be ejected at once. Clean cassette pads as follows. What you will need: cotton swab 1. Pull out cassette 1 or cassette 2 and remove the paper. 2.
Page 242: Overview
Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Main Components and Their Use Main Components Power Supply Using the Operation Panel Entering Numbers, Letters, and Symbols Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser Network Connection...
Page 243 Network Communication Tips Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Machine Legal Restrictions on Scanning/Copying Specifications...
Page 244: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA)
Page 245: Safety Precautions
Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 246: Regulatory Information
Regulatory Information Lithium Battery • Dispose of used batteries according to the local regulations. • Risk of explosion if battery is replaced by an incorrect type. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.
Page 247 20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 248 Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the power cord. The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.
Page 249 Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
Page 250 the product by Spark, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Spark's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed.
Page 251: Weee (Eu&Eea)
For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
Page 252 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
Page 253 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
Page 254 Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che attuano tali Direttive.
Page 255 Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt. Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και...
Page 256 Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEE-...
Page 257 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 258 A termék újrahasznosítását illetően informálódjon a helyi polgármesteri hivatalnál, a helyi közterület-fenntartó vállalatnál, a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canon- europe.com/weee, vagy www.canon-europe.com/battery internetes oldalra. Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Te symbole oznaczają, że produktu nie należy wyrzucać...
Page 259 ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery. Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem,...
Page 260 šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.
Page 261 Pentru mai multe informaţii despre reciclarea acestui produs, vă rugăm să contactaţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canon- europe.com/battery.
Page 262 će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa...
Page 263: Main Components And Their Use
Main Components and Their Use Main Components Power Supply Using the Operation Panel Entering Numbers, Letters, and Symbols...
Page 264: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 265: Front View
Front View (1) operation panel Used to adjust settings or operate the machine. Operation Panel (2) ADF (Auto Document Feeder) Load documents here. Documents loaded in the document tray are scanned automatically, one page at a time. Loading Documents in the ADF (Auto Document Feeder) (3) document feeder cover Open to clear jammed documents.
Page 266 (10) output tray extension Pull out to support ejected paper. (11) paper output support Open to support ejected paper. (12) USB flash drive port Insert USB flash drives here. Warning • Do not connect any equipment other than USB flash drives to the machine's USB flash drive port. This may cause fire, electric shock, or damage to the machine.
Page 267 (15) platen glass Load originals here.
Page 268: Rear View
Rear View (1) rear cover Open to clear paper jams. (2) power cord connector Connect the supplied power cord. (3) telephone line jack Connect the phone cord. (4) external device jack Connect a telephone or answering machine. (5) wired LAN connector Connect an Ethernet cable to use the machine in a local network.
Page 269: Inside View
Inside View (1) ink tank eject lever Push up to remove ink tanks. (2) print head holder The print head is pre-installed. Note • For instructions on replacing ink tanks, see Replacing Ink Tanks.
Page 270: Operation Panel
Operation Panel * Here, all operation panel indicators are shown lit for the purpose of illustration. (1) POWER lamp Remains lit after flashing when the machine is turned on. (2) ON button Turns the machine on or off. Turning the Machine On and Off (3) HOME button Used to display the HOME screen.
Page 271 Device user settings...
Page 272: Power Supply
Power Supply Confirming that the Power Is On Turning the Machine On and Off Checking the Power Plug/Power Cord Unplugging the Machine...
Page 273: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit when the machine is on. Even if the touch screen is off, as long as the POWER lamp is lit, the machine is on. Note • After you turn the machine on, it requires a warm-up period of about 20 seconds before any operations. Wait until the HOME screen is displayed.
Page 274: Turning The Machine On And Off
Turning the Machine On and Off Turning the machine on 1. Press the ON button to turn the machine on. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • After you turn the machine on, it requires a warm-up period of about 20 seconds before any operations.
Page 275 Note • Remember that faxes cannot be sent or received while the machine is off. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. •...
Page 276: Checking The Power Plug/Power Cord
Checking the Power Plug/Power Cord Check the power plug/power cord once a month to ensure that it is not affected by these problems. • Excessively hot • Corroded • Bent • Worn • Cracked or split Caution • If the power plug/power cord case is affected by these or other problems, unplug the machine request service.
Page 277: Unplugging The Machine
Unplugging the Machine Always follow these steps when unplugging the machine. Important • Unplug the machine only after pressing the ON button and confirming that the POWER lamp is off. Unplugging the machine while the POWER lamp is still on may cause the print head to dry out or become clogged, which may affect print quality.
Page 278: Using The Operation Panel
Using the Operation Panel The operation panel features a touch screen (A) and buttons (B). Touch icons on the touch screen's HOME screen to select menus for copying, scanning, and other functions. The HOME screen consists of three sections. A: touch screen B: Buttons on the operation panel Basic touch screen operations Tap the touch screen lightly or use other gestures to access various functions and settings.
Page 279 Touch Touch with your fingertip, pressing lightly. Keep touching the "next" (or "back") icon to move forward or back through menus or photos continuously, for example. Flick Flick up, down, left, or right on the screen with your finger. Flick to switch menus or move forward or back through photos, for example. Drag While lightly touching the screen, move your finger up, down, left, or right.
Page 280 Example of using the touch screen These touch screen operations are available on the copy standby screen. Tap A to display the print settings menu. Drag up or down, and then tap an item to select it. You can scroll up and down through the menu by touching (D).
Page 281 Tap B to display the screen for selecting the number of copies. Tap a number to specify the number of copies, and then tap OK. Tap C to display the preview screen. As you view the preview at left, drag the slider (E) up or down to reduce or enlarge the image. You can also tap (D) to reduce or enlarge images.
Page 282: Entering Numbers, Letters, And Symbols
Entering Numbers, Letters, and Symbols When entering user or recipient names or other information, you can enter or edit characters by selecting them on the screen. Switching the Input Mode The machine has one input mode for letters and another for numbers and symbols. To switch modes, tap (A) in the lower left.
Page 283 Entering or Editing Numbers, Letters, and Symbols Enter information as follows. • To move the insertion point (cursor position) in the input field (C) (D). • To delete an entered character Move the cursor to the character to delete, and then tap (E).
Page 284: Changing Settings
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser...
Page 285: Changing Printer Settings From Your Computer (Windows)
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 286: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
Page 287 The Page Setup tab is displayed again.
Page 288: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 289 Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK. In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the Quick Setup tab. The name and icon are displayed in Commonly Used Settings.
Page 290: Managing The Printer Power
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver.
Page 291: Reducing The Printer Noise
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1.
Page 292 Note • The effects of the quiet mode may be less depending on the paper source and the print quality settings.
Page 293: Changing The Printer Operation Mode
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.
Page 294 message display and allows you to continue printing. To disable detection of paper setting mismatches, select this check box. Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time.
Page 295: Changing Settings From Operation Panel
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel FAX settings Print settings LAN settings Device user settings Language selection Firmware update Cassette settings Administrator password setting Operation restrictions Reset setting Web service setup System information ECO settings Quiet setting...
Page 296: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent paper abrasion as an example. Make sure printer is turned on. 2. Flick HOME screen and tap Setup.
Page 297 For more on setting items on the operation panel: Setting Items on Operation Panel...
Page 298: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Items for Security Administrator password setting Operation restrictions...
Page 299: Fax Settings
FAX settings Important • This setting item is for the administrator. This section describes the setting items in FAX settings. FAX user settings Advanced FAX settings Auto print settings Auto save setting Security control Easy setup Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists FAX user settings •...
Page 300 If you select ON, the printer transmits the fax after confirming the dial tone. Note • This setting may not be available depending on the country or region of purchase. • Pause time settings Sets the length of pause time for each when you enter "P" (pause). •...
Page 301 When the telephone line condition or connection is poor, selecting a lower reception start speed may solve reception problems. Auto print settings • Received docum

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