Cannot Receive A Color Fax - Canon MB5400 Series Online Manual

Cannot Receive a Color Fax

Is ECM RX set to OFF?
Check
If OFF is select for ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings,
the printer cannot receive color faxes. The printer will disconnect the telephone line or receive color faxes in
black & white according to the setting of the sender's fax device.
Set ECM RX to ON.
FAX settings
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