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13
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong
with this component, check the points below. Sometimes the trouble may lie in another component. Investigate
the other components and electrical appliances being used. If the trouble cannot be rectified even after exercis-
ing the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair
work.
! If the unit does not operate normally due to external effects such as static electricity disconnect the power plug
from the outlet and insert again to return to normal operating conditions.
If the problem is not solved after the troubleshooting below, if the screen freezes unexpectedly or if the buttons on
the remote control or front panel stop working completely, do the following:
! Press u STANDBY/ON on the front panel to turn off the power, then turn the power back on.
If this does not solve the problem, turn off the power again, then press and hold the u STANDBY/ON button
on the front panel for at least five seconds. (The power turns on, then turns off after five seconds.)
! If the power cannot be turned off, press and hold u STANDBY/ON on the front panel for over five seconds. The
power will turn off. In this case, the various settings made on the receiver may be cleared.
Power
Symptom
Remedy
The power does not turn on.
Make sure that the power cord is plugged in to an active power outlet.
Try disconnecting from the power outlet, then plugging back in.
Power automatically turns off.
When Auto Power Down is set, the power automatically turns off at the set time
When the power is turned on, the
After unpacking, turning on the power, and returning to initial factory settings
WIRELESS indicator slowly flashes.
the WIRELESS indicator slowly flashes. This is not a malfunction.
This receiver is designed to automatically enter WAC mode when turning on the power of
this receiver in the initial factory settings state. For details about WAC mode, please refer
to
page 55
. After the network settings
indicator flashing disappears.
When using the receiver without connecting to the network, set the Network Type set-
ting to Wired
(page 54
Power cannot be turned off.
Press the Z2 button on the remote control for 1.5 seconds and then press the
(ZONE 2 ON is displayed.)
u STANDBY/ON button to turn OFF the power.
Power cannot be turned off.
Press the Z3 button on the remote control for 1.5 seconds and then press the
(ZONE 3 ON is displayed.)
u STANDBY/ON button to turn OFF the power.
Power cannot be turned off.
Press the HDZ button on the remote control for 1.5 seconds and then press the
(HDZONE ON is displayed.)
u STANDBY/ON button to turn OFF the power.
The receiver suddenly switches off or
Check that there are no loose strands of speaker wire touching the rear panel or another
the WIRELESS indicator blinks.
set of wires. If so, re-attach the speaker wires, making sure there are no stray strands.
The receiver may have a serious problem. Disconnect from the power and call a Pioneer
authorized independent service company.
(page 116
(page 97
(page 53
) have been completed, the WIRELESS
).
Symptom
Remedy
During loud playback the power sud-
Turn down the volume.
denly switches off.
Lower the 63 Hz and 125 Hz equalizer levels in the
Switch on the digital safety feature. While holding down ENTER on the front panel,
press u STANDBY/ON to set this receiver to the standby mode. Use TUNE i/j to
select D.SAFETY cOFFd, and then use PRESET k/l to select 1 or 2 (select D.SAFETY
cOFFd to deactivate this feature). If the power switches off even with 2 switched on, turn
down the volume. With 1 or 2 on, some features may be unavailable.
If there is very little low frequency information in the source material, change your
speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE / Subwoofer: PLUS
(see
Speaker Setting
The unit does not respond when the
Try switching the receiver off, then back on again.
buttons are pressed.
Try disconnecting the power cord, then connect again.
AMP ERR is indicated and the main
The receiver may have a serious problem. Do not try switching the receiver on. Unplug
power turns off. The MCACC PRO
the receiver from the wall and call a Pioneer authorized independent service company.
indicator blinks and the main power
does not turn on.
The receiver suddenly switches off or
There is a possibility that the power supply circuit of the receiver has failed. Wait at least
the FL OFF indicator blinks.
one minute and then turn ON the power again. If the same symptom appears again after
turning ON the power again, stop using the receiver, disconnect the power cable and
request repair.
AMP OVERHEAT blinks in the dis-
Allow the unit to cool down in a well-ventilated place before switching back on (see
play and the FL OFF indicator flash
Installing the receiver
).
and the power turns off.
Check whether the cables used to connect the speakers are short-circuited.
),
Wait at least 1 minute, then try turning the power on again.
The temperature within the unit has exceeded the allowablevalue.
Lower the volume level.
The main power suddenly turns off,
The power unit is damaged. Unplug the receiver from the wall and call a Pioneer autho-
and MCACC PRO indicator blinks.
rized independent service company.
FAN STOP is displayed, then
The built-in cooling fan is malfunctioning. Do not try switching the receiver on. Unplug
WIRELESS indicator blinks.
the receiver from the wall and call a Pioneer authorized independent service company.
Display blinks 12V TRG ERR.
An error has arisen in the 12 V trigger jacks. Reconnect accurately then turn the power
back on.
No sound
Symptom
Remedy
There is no sound output, the sound
If Fixed PCM in audio parameter is set to ON, you will not be able to playback audio in
gets cut off, or there is noise present.
formats other than PCM audio. For other audio formats than PCM audio, select OFF (See
Setting the Audio options
No sound is output when an input
Turn the volume up to approx. –30 dB.
function is selected.
Check that the speaker selector setting is set to OFF
Make sure the correct input function is selected.
Make sure the correct input signal is selected (see
Check that the source equipment is correctly connected (see
on
page 19
Check that the speakers are connected properly (see
122
Manual MCACC setup
on
page 114
).
on
page 11
).
on
page 89
).
(page 93
).
Choosing the input signal
Connecting your equipment
).
Connecting the speakers
FAQ
on
page 107
.
on
page 75
).
on
page 26
).
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