Raynor 87504RGD-267 Manual

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Wi-Fi

Garage

Door Opener

Model

87504RGD-267

DC Belt Drive with

Battery Backup and

Integrated Camera

FOR RESIDENTIAL USE ONLY

■ Please read this manual and the enclosed safety materials carefully!

■ Fasten the manual near the garage door after installation.

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aligned.

■ Periodic checks of the garage door opener are required to ensure safe operation.

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accessories.

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door opener on a one-piece door. The Timer-to-Close is to be used ONLY with

sectional doors.

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is connected and properly

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and Security+ 2.0

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CONTENTS

Preparation . . . . . . . . . . . . . . . .2-5

Assembly . . . . . . . . . . . . . . . . .6-7

Installation . . . . . . . . . . . . . . . 8-15

Install the Door Control . . . . . . 16-17

Install the Protector System

Power. . . . . . . . . . . . . . . . . . 22-23

Adjustments . . . . . . . . . . . . . 24-26

Battery Backup. . . . . . . . . . . . 27-28

Operation . . . . . . . . . . . . . . . 29-36

Maintenance . . . . . . . . . . . . . . . 37

Troubleshooting. . . . . . . . . . . 38-39

Accessories. . . . . . . . . . . . . . . . 40

Warranty. . . . . . . . . . . . . . . . . . 41

Repair Parts . . . . . . . . . . . . . 44-45

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www.raynor.com

Raynor Garage Doors

1101 E. River Road

Dixon, Illinois 61021

Table of Contents

Summary of Contents for Raynor 87504RGD-267

Page 1: Table Of Contents
The Timer-to-Close is to be used ONLY with sectional doors. Battery Backup and Integrated Camera FOR RESIDENTIAL USE ONLY www.raynor.com Raynor Garage Doors 1101 E. River Road Dixon, Illinois 61021 Register online at: http://blog.raynor.com/warranty-registration...
Page 2: Preparation
Preparation ® Serial Number Safety Symbol and Signal Word Review This garage door opener has been designed and tested to offer safe service provided it is installed, operated, Write down the following information for future reference: maintained and tested in strict accordance with the instructions and warnings contained in this manual. When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the ®...
Page 3 Preparation Before You Connect with Your Smartphone Check the Door Monitor and control your garage door from anywhere using the myQ® App. You will need: • Wi-Fi® enabled smartphone, tablet or laptop To prevent possible SERIOUS INJURY or DEATH: • Broadband Internet Connection •...
Page 4 Preparation Tools Needed 5/32 3/16 7/16 5/16 7/16 9/16...
Page 5 Preparation Carton Inventory ASSEMBLY HARDWARE Washered Bolt 5/16"-18 x 1/2" (2) [mounted in the top of the garage door opener] Accessories will vary depending on the garage door opener model purchased. Depending on your specific INSTALLATION HARDWARE model, other accessories may be included with your garage door opener. The instructions for these Hex Bolt 5/16"-18 x 7/8"...
Page 6: Assembly
Assembly 1 Attach the Rail to the Garage Door Opener HARDWARE To avoid possible SERIOUS INJURY to finger from moving garage door opener: • ALWAYS keep hand clear of sprocket while operating opener. Washered Bolt 5/16"-18x1/2" Hex Screw #8x3/8" • Securely attach sprocket cover BEFORE operating.
Page 7 Assembly 2 Tighten the Belt (To motor unit) Spring Trolley Nut By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley. Do not use any tools. Insert a flathead screwdriver tip into one of the nut ring slots and brace it firmly against the trolley. Tighten the spring trolley nut with an adjustable wrench or a 7/16"...
Page 8: Installation
Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. Install wall-mounted garage door control: • within sight of the garage door. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.
Page 9 Installation 1 Determine the Header Bracket Location OPTIONAL Unﬁnished CEILING Ceiling MOUNT FOR HEADER Header Wall To prevent possible SERIOUS INJURY or DEATH: BRACKET • Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise Vertical Centerline garage door might NOT reverse when required.
Page 10 Installation 2 Install the Header Bracket OPTION B - CEILING INSTALLATION Extend the vertical centerline onto the ceiling as shown. You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the Center the bracket on the vertical mark, no more than 6"...
Page 11 Installation 3 Attach the Rail to the Header Bracket 4 Position the Garage Door Opener Align the rail with the header bracket. Insert the clevis pin through the holes in the header bracket and rail. Secure with the ring fastener. NOTE: Use the packing material as a protective base for the garage door opener.
Page 12 Installation 5 Hang the Garage Door Opener HARDWARE To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry. Lock Washer 5/16" Hex Bolt 5/16"- 18x7/8"...
Page 13 Installation 6 Attach the Emergency Release Rope and Handle To prevent possible SERIOUS INJURY or DEATH from a falling garage door: • If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.
Page 14 Installation 7 Install the Door Bracket Metal, insulated or light weight factory reinforced doors: • Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws. (Figure 3) Wood Doors: • Use top and bottom or side to side door bracket holes. Drill 5/16” holes through the door and secure bracket with 5/16"-18 x 2"...
Page 15 Installation 8 Connect the Door Arm to the Trolley HARDWARE IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. Close the door. Disconnect the trolley by pulling the emergency release handle. Slide the outer trolley back (away from the door) about 2"...
Page 16: Install The Door Control
Security+ 2.0 accessories, see page 40. Your garage door opener is compatible DRYWALL with up to 2 Smart Control Panels or 4 of any other Security+ 2.0 door controls. NOTE: Older Raynor door controls and third party products are not compatible.
Page 17 Door Control 2 Wire the Door Control to the Garage Door Opener 3 Attach the Warning Labels PRE-WIRED INSTALLATIONS: When wiring the door control to the garage door opener make sure you use the Attach the entrapment warning label on the wall near the door control with tacks or staples. same wires that are connected to the door control.
Page 18: Install The Protector System
® Install the Protector System Introduction Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: • Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled.
Page 19 ® Install the Protector System 1 Install the Safety Reversing Sensors WALL INSTALLATION HARDWARE Make sure the brackets on each side are clear of the door track and have the same amount of clearance so the Hex Screw 10-24 (2) sensors will align correctly.
Page 20 ® Install the Protector System 2 Wire the Safety Reversing Sensors FLOOR INSTALLATION Measure the position of both sensor brackets so they will be the same distance from the wall and PRE-WIRED INSTALLATIONS: If your garage already has wires installed for the safety reversing sensors, see unobstructed.
Page 21 ® Install the Protector System OPTION B - PRE-WIRED INSTALLATION Pre-installed Cut the sensor wires, making sure there is enough wire to reach the pre-installed wires from the wall. wires Separate the sensor wires and strip insulation from each end. Choose two of the pre-installed wires and 7/16"...
Page 22: Power
Power 1 Connect Power THERE ARE TWO OPTIONS FOR CONNECTING POWER: OPTION A - TYPICAL WIRING Plug in the garage door opener into a grounded outlet. DO NOT run garage door opener at this time. TYPICAL WIRING To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: •...
Page 23 Power 2 Align the Safety Reversing Sensors SAFETY SENSOR TROUBLESHOOTING If both sensor LEDs are off, there is no power to the sensors: IMPORTANT: The safety reversing sensors MUST be connected and aligned correctly before the garage Check that you have power to the garage door opener. door opener will move in the down direction.
Page 24: Adjustments
Adjustments Introduction PROGRAMMING BUTTONS The programming buttons are located on the side panel of the garage door opener and are used to program the travel. While programming, the UP and DOWN buttons can be used to move the door as needed. PROGRAMMING BUTTONS Button Without a properly installed safety reversal system, persons (particularly small children) could be...
Page 25 Adjustments 1 Program the Travel PROGRAMMING BUTTONS Button Adjustment Without a properly installed safety reversal system, persons (particularly small children) could be Button SERIOUSLY INJURED or KILLED by a closing garage door. • Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
Page 26 Adjustments ® 2 Test the Safety Reversal System 3 Test the Protector System Without a properly installed safety reversal system, persons (particularly small children) could be Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. SERIOUSLY INJURED or KILLED by a closing garage door.
Page 27: Battery Backup
Battery Backup 1 Install the Battery Unplug the garage door opener. Open the control door panel. Partially insert the battery into the battery compartment with the terminals facing as shown. Connect red (+) and black (-) wires from the garage door opener to the corresponding terminals on the battery.
Page 28 Battery Backup 3 Charge the Battery 4 Battery Status LED The battery charges when the garage door opener is plugged into a 120Vac electrical outlet that has power GREEN LED: and requires 24 hours to fully charge. A fully charged battery supplies 12Vdc to the garage door opener for All systems are normal.
Page 29: Operation
Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. Safety reversal system MUST be tested every month. Garage door MUST reverse on contact with 1- 1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor. Failure to adjust the garage door opener ALWAYS keep remote controls out of reach of children.
Page 30 Operation Features LIGHTS The garage door opener lights will turn on when the opener is initially plugged in; power is restored after Your garage door opener is equipped with features to provide you with greater control over your garage door interruption, or when the garage door opener is activated.
Page 31 Operation Connect With Your Smartphone ® The Wi-Fi Garage Door Opener is compatible with up to 16 myQ enabled accessories. Up to 10 devices can be ® paired to the Wi-Fi garage door opener’s internal gateway. These devices can be controlled with the myQ ®...
Page 32 Operation Set Up the Camera Camera Status Download the myQ® app and setup your account if you haven't already, see page 31. Definition Follow the instructions in the app to setup and use the camera. The camera powers up when it is opened and powers down when closed. An LED on the camera indicates the Flashing Blue Camera is attempting to connect to the mobile device.
Page 33 Operation Using the Door Control The following features are accessible through the screen using the navigation buttons: LEARN A DEVICE SYNCHRONIZE THE DOOR CONTROL Program compatible remote controls, wireless keyless entries, Wi-Fi garage door openers, or myQ® To synchronize the door control to the garage door opener, press the push bar until the garage door accessories to the garage door opener.
Page 34 Operation Using the Door Control SETTINGS Press the navigation button below the down arrow till you see TEMPERATURE to view the Settings menu. SETUP The features on the door control can be programmed through a series of menus on the screen and the Display the temperature in Fahrenheit or Celsius and navigation buttons.
Page 35 Operation Remote Control TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL USING THE LEARN BUTTON Your remote control has been programmed at the factory to operate with your garage door opener. Press and release the LEARN Button on the garage door opener. Up to 12 Security+ 2.0®...
Page 36 Operation To Erase the Memory To Open the Door Manually ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use.
Page 37: Maintenance
Maintenance Maintenance Schedule The Remote Control Battery EVERY MONTH • Manually operate door. If it is unbalanced or binding, call a trained door systems technician. • Check to be sure door opens and closes fully. Adjust if necessary, see page 25. •...
Page 38: Troubleshooting
Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash Down Arrow Flash (es) (es) The garage door opener will not close and the lights flash. Safety reversing sensors are not installed, connected, or wires may be cut.
Page 39 Troubleshooting DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash Down Arrow Flash (es) (es) Door is moving, stops or reverses. Opener beeps and lights flash. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed.
Page 40: Accessories
4-digit PIN. Works with push bar to open and close the door openers manufactured door opener remote control. ALL Raynor openers from 1993- door and a lock feature for extra since 1993. Includes visor clip. Smartphone control requires a present.
Page 41: Warranty
RAYNOR® LIMITED WARRANTY Raynor® (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”).
Page 42 Automatic Garage Door Opener Safety & Maintenance Guide Garage Door Opener Safety – An Automatic Decision A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death.
Page 43 Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner’s manual for both the door and door opener. If you don’t have the owner’s manuals, contact the manufacturer(s) and request a copy for your specific model(s).
Page 44: Repair Parts
Repair Parts Rail Assembly Parts Installation Parts Description Part Number Description Part Number Belt - for 7 foot door 041A5434-11A Curved door arm 041B0035B 041A5434-13A Belt - for 8 foot door Door bracket with clevis pin and 041A5047-1 041A5434-14A Belt - for 10 foot door fastener Belt Pulley Bracket 041B5424...
Page 45 Transformer 041D0277-1 CONTACT INFORMATION Address repair parts order to: For installation and service information call: Raynor Garage Doors 1-800-472-9667 1101 E. River Rd. Or visit us online at: Dixon, Illinois 61021 www.raynor.com Before calling, please have the model number of the garage door opener. If you are calling about a troubleshooting issue, it is recommended that you have access to your garage door opener while calling.
Page 46 Notes...
Page 47 Notes...

Raynor 87504RGD-267 Manual

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