Raynor SERGEANT II STANDARD Series Manual

Dc chain drive wi-fi garage door opener

Hide thumbs

Table of Contents

Quick Links

Download this manual

Sergeant

STANDARD Series

DC Chain Drive

Wi-Fi

Garage Door

Opener

Model 81600RGD

Model 81602RGD

FOR RESIDENTIAL USE ONLY

■ Please read this manual and the enclosed safety materials carefully!

■ Fasten the manual near the garage door after installation.

■ The door WILL NOT CLOSE unless the Protector System

aligned.

■ Periodic checks of the garage door opener are required to ensure safe operation.

■ The model number label is located on the front panel of your garage door opener.

■ This garage door opener is ONLY compatible with myQ

■ ONLY enable the Timer-to-Close or myQ remote operation feature when the garage

door opener is installed on a sectional door.

NOTE: If you are installing the garage door opener on a one-piece door, visit www.raynor.com for

installation instructions.

Preparation . . . . . . . . . . . . . . . .2-5

Assembly . . . . . . . . . . . . . . . . . . 6

Installation . . . . . . . . . . . . . . . 7-14

Install the Door Control . . . . . . 15-16

Install the Protector System

Power. . . . . . . . . . . . . . . . . . 21-22

Adjustments . . . . . . . . . . . . . 23-25

Battery Backup. . . . . . . . . . . . 26-27

Operation . . . . . . . . . . . . . . . 28-34

Maintenance . . . . . . . . . . . . . . . 35

Troubleshooting. . . . . . . . . . . 36-37

Accessories. . . . . . . . . . . . . . . . 38

is connected and properly

Warranty. . . . . . . . . . . . . . . . . . 39

Automatic Garage Door Opener

Safety & Maintenance Guide . . 40-41

Repair Parts . . . . . . . . . . . . . 42-43

Security+ 2.0

accessories.

CONTENTS

. . 17-20

www.raynor.com

Raynor Garage Doors

1101 E. River Rd.

Dixon, Illinois 61021

Table of Contents

Need help?

Do you have a question about the SERGEANT II STANDARD Series and is the answer not in the manual?

Questions and answers

Summary of Contents for Raynor SERGEANT II STANDARD Series

Page 1: Table Of Contents
■ ONLY enable the Timer-to-Close or myQ remote operation feature when the garage Model 81602RGD door opener is installed on a sectional door. NOTE: If you are installing the garage door opener on a one-piece door, visit www.raynor.com for FOR RESIDENTIAL USE ONLY installation instructions.
Page 2: Preparation
Preparation ® Serial Number Safety Symbol and Signal Word Review This garage door opener has been designed and tested to offer safe service provided it is installed, Write down the following information for future reference: operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
Page 3: Before You Connect With Your Smartphone
Preparation Before You Connect with Your Smartphone Check the Door ® Monitor and control your garage door from anywhere using the myQ App. You will need: • Wi-Fi enabled smartphone, tablet or laptop • Broadband Internet Connection To prevent possible SERIOUS INJURY or DEATH: •...
Page 4 Preparation Tools Needed 5/32 3/16 7/16 5/16 7/16 9/16...
Page 5: Carton Inventory
Preparation Carton Inventory Hardware Accessories will vary depending on the garage door opener model purchased. Depending on your Installation Door Control Hardware specific model, other accessories may be included with your garage door opener. The instructions for Hex bolt 5/16"-18 x 7/8" (4) Screw 6AB x 1"...
Page 6: Assembly
Assembly 1 Attach the Rail to the Garage Door Opener 2 Tighten the Chain 1. Loosen the inner nut and lock washer on the trolley threaded shaft. 2. Tighten the outer nut until the chain is a 1/2" above the base of the rail at the midpoint of the rail.
Page 7: Installation
8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms. NOTE: If you are installing the garage door opener on a one-piece door, visit www.raynor.com for installation instructions.
Page 8: Determine The Header Bracket Location
Installation 1 Determine the Header Bracket Location OPTIONAL Unﬁnished CEILING Ceiling MOUNT FOR HEADER Header Wall To prevent possible SERIOUS INJURY or DEATH: BRACKET • Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, Vertical Centerline otherwise garage door might NOT reverse when required.
Page 9: Install The Header Bracket
Installation 2 Install the Header Bracket OPTION B - CEILING INSTALLATION You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the 1. Extend the vertical centerline onto the ceiling as shown. instructions which will work best for your particular requirements.
Page 10: Attach The Rail To The Header Bracket
Installation 3 Attach the Rail to the Header Bracket 4 Position the Garage Door Opener 1. Align the rail with the header bracket. Insert the clevis pin through the holes in the header bracket and rail. Secure with the ring fastener. NOTE: Use the packing material as a protective base for the garage door opener.
Page 11: Hang The Garage Door Opener
Installation 5 Hang the Garage Door Opener HARDWARE To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to Lock Washer 5/16" Hex Bolt 5/16"- 18x7/8" Nut 5/16"-18 structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry.
Page 12: Install The Light Bulbs
Installation 6 Install the Light Bulbs 7 Attach the Emergency Release Rope and Handle To prevent possible OVERHEATING of the end panel or light socket: To prevent possible SERIOUS INJURY or DEATH from a falling garage door: • Use ONLY A19 incandescent (100W maximum) or compact fluorescent (26W maximum) light •...
Page 13: Install The Door Bracket
Installation 8 Install the Door Bracket Metal, insulated or light weight factory reinforced doors: • Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws. (Figure 3) Wood Doors: • Use top and bottom or side to side door bracket holes. Drill 5/16” holes through the door and secure bracket with 5/16"-18 x 2"...
Page 14: Connect The Door Arm To The Trolley
Installation 9 Connect the Door Arm to the Trolley HARDWARE IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley by pulling the emergency release handle. Slide the outer trolley back (away from the door) about 2"...
Page 15: Install The Door Control
Security+ 2.0 accessories, see page 38. Your garage door opener is compatible with up to 2 Smart Control Panels or 4 of any other Security+ 2.0 door controls. NOTE: Older Raynor door controls and third party products are not compatible. Drywall Anchor 6-32 x 1"...
Page 16: Wire The Door Control To The Garage Door Opener
Door Control 2 Wire the Door Control to the Garage Door Opener 3 Attach the Warning Labels PRE-WIRED INSTALLATIONS: When wiring the door control to the garage door opener make sure 1. Attach the entrapment warning label on the wall near the door control with tacks or staples. 2.
Page 17: Install The Protector System
Install the Protector System ® Introduction Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: • Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled.
Page 18: Install The Safety Reversing Sensors
Install the Protector System ® 1 Install the Safety Reversing Sensors OPTION B - WALL INSTALLATION HARDWARE If additional clearance is needed an extension bracket (not provided) or wood blocks can be used. Make sure each bracket has the same amount of clearance so they will align correctly. Carriage Bolt Wing Nut 1.
Page 19: Wire The Safety Reversing Sensors
Install the Protector System ® OPTION C - FLOOR INSTALLATION 2 Wire the Safety Reversing Sensors PRE-WIRED INSTALLATIONS: If your garage already has wires installed for the safety reversing Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed. sensors, see page 20.
Page 20 Install the Protector System ® OPTION B - PRE-WIRED INSTALLATION 1. Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the Pre-installed Safety reversing wires pre-installed wires from the wall. 7/16" sensor wires (11 mm) 2.
Page 21: Power
Power 1 Connect Power THERE ARE TWO OPTIONS FOR CONNECTING POWER: OPTION A - TYPICAL WIRING 1. Plug in the garage door opener into a grounded outlet. 2. DO NOT run garage door opener at this time. TYPICAL WIRING To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: •...
Page 22: Ensure The Safety Reversing Sensors Are Aligned
Power 2 Ensure the Safety Reversing Sensors are Aligned IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING: 1. Make sure there is power to the garage door opener. The door will not close if the sensors have not been installed and aligned correctly. 2.
Page 23: Adjustments
Adjustments Introduction PROGRAMMING BUTTONS The programming buttons are located on the left or back side panel of the garage door opener and are used to program the travel. While programming, the UP and DOWN buttons can be used to move the door as needed.
Page 24: Program The Travel
Adjustments 1 Program the Travel PROGRAMMING BUTTONS UP Button Adjustment Without a properly installed safety reversal system, persons (particularly small children) could be Button SERIOUSLY INJURED or KILLED by a closing garage door. • Incorrect adjustment of garage door travel limits will interfere with proper operation of safety DOWN Button reversal system.
Page 25: Test The Safety Reversal System
Adjustments ® 2 Test the Safety Reversal System 3 Test the Protector System Without a properly installed safety reversal system, persons (particularly small children) could be Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. SERIOUSLY INJURED or KILLED by a closing garage door.
Page 26: Battery Backup
Battery Backup 1 Install the Battery* 2 Test the Battery 1. Unplug the garage door opener. The battery status LED will either glow solid orange indicating opener is operating on battery power or will flash indicating low battery power. NOTE: Make sure the garage door opener is unplugged. 2.
Page 27: Charge The Battery
Battery Backup 3 Charge the Battery* 4 Battery Status LED The battery charges when the garage door opener is plugged into a 120Vac electrical outlet that has GREEN LED: All systems are normal. power and requires 24 hours to fully charge. A fully charged battery supplies 12Vdc to the garage door •...
Page 28: Operation
Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 10. Safety reversal system MUST be tested every month. Garage door MUST reverse on contact with 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.
Page 29 If the door senses an obstruction or is interrupted while opening the door NOTE: Older Raynor remote controls, door controls, and third party products are not compatible. will stop. When the door is in any position other than closed and the garage door opener is activated the door will close.
Page 30: Connect With Your Smartphone
Operation Connect With Your Smartphone ® Learn The Wi-Fi Garage Door Opener is compatible with up to 16 myQ enabled accessories. Up to 10 Button devices can be paired to the Wi-Fi garage door opener’s internal gateway. These devices can be ®...
Page 31 Operation Using the Door Control The following features are accessible by lifting up the push bar: LEARN A DEVICE SYNCHRONIZE THE DOOR CONTROL ® Any compatible remote controls, wireless keyless entry, Wi-Fi garage door openers, or myQ To synchronize the door control to the garage door opener, press the push bar until the garage door accessories can be programmed to the garage door opener by pressing the LEARN button on the door opener activates (it may take up to 3 presses).
Page 32: Control Panel Setup
Operation Control Panel Setup LIGHT FEATURE (Default is Active) Deactivate: LOCK Press and hold the LIGHT button until the garage Command LED Your remote controls will NOT work when LOCK Command LED door opener lights turn on, then off again.* mode is active however your keyless entry will still Activate: allow access to your garage.
Page 33: Remote Control
1. Press and release the LEARN Button on the garage door opener. Older Raynor remote controls are NOT compatible, see page 38 for compatible accessories. 2. Press and hold the button on the remote control that you wish to use. Release the button when Programming can be done through the door control or the learn button the garage door opener.
Page 34: To Open The Door Manually
Operation To Erase the Memory To Open the Door Manually Erase All Remote Controls and Keyless Entries 1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. To prevent possible SERIOUS INJURY or DEATH from a falling garage door: Reprogram any accessory you wish to use.
Page 35: Maintenance
Maintenance Maintenance Schedule The Remote Control Battery EVERY MONTH • Manually operate door. If it is unbalanced or binding, call a trained door systems technician. • Check to be sure door opens and closes fully. Adjust if necessary, see page 24. To prevent possible SERIOUS INJURY or DEATH: •...
Page 36: Troubleshooting
Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash(es) Down Arrow Flash(es) The garage door opener will not close and the light Safety reversing sensors are not installed, connected, or wires may be cut.
Page 37 Troubleshooting DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash(es) Down Arrow Flash(es) Door is moving stops or reverses. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. If the door is binding or sticking contact a trained door systems technician. If door is not binding or sticking attempt to reprogram travel (refer to page 24).
Page 38: Accessories
4-digit PIN. Works with manufactured since 1993. Smartphone control requires ALL Raynor openers from Includes visor clip. a connected myQ ® account. 1993-present. ®...
Page 39: Warranty
Warranty ® RAYNOR LIMITED WARRANTY ® Raynor (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”).
Page 40: Automatic Garage Door Opener Safety & Maintenance Guide
Automatic Garage Door Opener Safety & Maintenance Guide Garage Door Opener Safety – An Automatic Decision A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death.
Page 41: Routine Maintenance Can Prevent Tragedies
Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner’s manual for both the door and door opener. If you don’t have the owner’s manuals, contact the manufacturer(s) and request a copy for your specific model(s).
Page 42: Repair Parts
Repair Parts Rail Assembly Parts Installation Parts Description Part Number Description Part Number 1 Chain - for 7 foot door 041D3484 1 Curved door arm 041B0035B 041D3483 Chain - for 8 foot door 2 Door bracket with clevis pin and 041A5047-1 041D3485 Chain - for 10 foot door...
Page 43: Garage Door Opener Parts
041B4245-1 Terminal block 041A3150 Contact Information Address repair parts order to: For installation and service information call: Raynor Garage Doors 1-800-472-9667 1101 E. River Rd. Or visit us online at: Dixon, Illinois 61021 www.raynor.com Before calling, please have the model number of the garage door opener. If you are calling about a troubleshooting issue, it is recommended that you have access to your garage door opener while calling.

This manual is also suitable for:

Sergeant ii 81600rgdSergeant ii 81602rgd

Raynor SERGEANT II STANDARD Series Manual

Quick Links

Need help?

Questions and answers

Related Manuals for Raynor SERGEANT II STANDARD Series

Summary of Contents for Raynor SERGEANT II STANDARD Series

This manual is also suitable for:

Table of Contents