Information Code - Samsung MG23K3515 Series User Manual

Troubleshooting
Problem
Grill
Smoke comes out During initial operation,
during operation. smoke may come from
the heating elements
when you first use the
oven.
Food is on the heating
elements.
Food is too close to the
grill.
Food is not properly
prepared and/or
arranged.
Oven
The oven does not The door is open.
heat.
Smoke comes out During initial operation,
during preheating. smoke may come from
the heating elements
when you first use the
oven.
Food is on the heating
elements.
There is a burning Plastic or non heat-
or plastic smell resistant cookware is
when using the used.
oven.
36 English
MG23K3515AK_ST_DE68-04421X-02_EN.indd 36
Cause Action
This is not a malfunction, and
if you run the oven 2-3 times,
it should stop.
Let the oven cool and then
remove the food from the
heating elements.
Put the food a suitable
distance away while cooking.
Make sure food is properly
prepared and arranged.
Close the door and try again.
This is not a malfunction, and
if you run the oven 2-3 times,
it should stop.
Let the oven cool and then
remove the food from the
heating elements.
Use glass cookware suitable
for high temperatures.
Problem Cause
There is a bad Food residue or plastic
smell coming from has melted and stuck to
inside the oven. the interior.
The oven does not The oven door is
cook properly. frequently opened during
cooking.
The oven controls are not
correctly set.
The grill or other
accessories are not
correctly inserted.
The wrong type or size of
cookware is used.

Information code

Information code CAUSE
Control buttons
C-d0 are pressed over
10 seconds.
NOTE
if the suggested solution does not solve the problem, contact your local SAMSUNG
Customer Care Centre.
Action
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the oven to
remove the odour more
quickly.
If you open the door often, the
interior temperature will be
lowered and this may affect
the results of your cooking.
Correctly set the oven controls
and try again.
Correctly insert the
accessories.
Use suitable cookware with
flat bottoms.
Action
Clean the keys and check if there
is water on the surface around
key. If it occurs again, turn off the
microwave oven over 30 seconds
and try setting again. If it appears
again, call your local SAMSUNG
Customer Care Centre.
2019-09-10 6:25:48