The Printer Does Not Seem To Receive Print Jobs - Epson Stylus 1500 Reference Manual

Epson stylus 1500: reference guide
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The printer does not seem to receive print jobs.

On a PC, release any print jobs that may be held in the EPSON
Spool Manager. Open the Spool Manager and click any job
marked pending or held. Then open the Document menu and
select Delete. To verify that the EPSON Stylus 1500 print
queue is not held, open the Queue menu. If there is a
checkmark next to Hold, click on Hold to take the printer off
hold.
On a Macintosh, release any print jobs that may be held in the
EPSON Monitor2 utility. Click the upper right corner of the
screen and select Monitor2 from the menu. Click any print job
shown under Waiting and click Cancel Printing.
Make sure EPSON Stylus 1500 is selected as the default
Windows printer driver (Windows driver) or is the last printer
selected in the Chooser (Macintosh driver).
If you still get no output, try printing a demonstration page to
see if the problem is with your printer; see Chapter 2 for
instructions. If no demonstration page prints, you may have a
problem with your printer; contact your EPSON dealer or an
authorized EPSON servicer.
If the demonstration page prints, you may have a problem with
your application software or your printer cable. Make sure
your cable is connected securely and see your program's
documentation for troubleshooting information. If you are an
experienced PC user, you can use the printer's hex dump mode
to pinpoint communication problems between the printer and
a software program. To turn on hex dump mode, first turn off
the printer. Then hold down the LF/FF and Load/Eject
buttons, turn on the printer, and send a print job. The printer
prints the exact codes it receives from the computer in
hexadecimal format. Report the codes to your support
technician.
4-11
Troubleshooting

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