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Canon iPF680 series Basic Manual

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Table of Contents
Large Format Printer
Basic Guide
Manuals for this printer
Setup Guide
Quick Guide
Basic Guide
Electronic manual
User's Guide
Electronic manual
Paper Reference Guide
Electronic manual
Read this manual before attempting to operate the printer.
Keep this manual in a handy location for future referencing.
Series
Safety Precautions ...................................................... 2
Manuals for this printer ................................................... 6
Handling rolls ................................................................ 12
Handling sheets ............................................................ 21
Ink Tanks ...................................................................... 25
Printheads .................................................................... 30
Maintenance Cartridge ................................................. 36
Cleaning the Printer ...................................................... 41
Operations and Display Screen .................................... 45
Printer parts .................................................................. 56
Preparing to Transfer the Printer .................................. 61
Installing the Printer Driver (Windows) ......................... 68
Installing the Printer Driver (Mac OS) ........................... 70
Convenient Printer Driver Features .............................. 72
Adjusting the Printhead ................................................ 78
Adjusting the feed amount ............................................ 80
Problems Regarding Paper .......................................... 83
Printing does not start ................................................... 93
The printer stops during a print job ............................... 94
Problems with the printing quality ................................. 95
Cannot print over a network ........................................ 102
Installation problems ................................................... 103
HP-GL/2 problems ...................................................... 105
Other problems ........................................................... 107
Messages regarding paper ......................................... 111
Messages regarding ink .............................................. 120
Messages regarding printheads ................................. 123
Messages regarding HP-GL/2 .................................... 126
Other Messages ......................................................... 127
Error Messages .......................................................... 129
ENG
ver1.00
2013-11-28

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  Summary of Contents for Canon iPF680 series

  • Page 1: Table Of Contents

    Large Format Printer Series Basic Guide Preface Safety Precautions ............2 Manuals for this printer ........... 6 Handling Paper Handling rolls ..............12 Handling sheets ............21 Consumables and Maintenance Ink Tanks ..............25 Printheads ..............30 Maintenance Cartridge ..........36 Cleaning the Printer ............
  • Page 2: Preface

    Safety Precautions iPF680 Series Preface Preface Safety Precautions Safety Precautions Safety Precautions ................................2 Legal Notices ..................................4 Safety Precautions Safety Precautions Follow the warnings and precautions below to use the printer safely. Do not perform any operations or procedures other than as described in this manual.
  • Page 3: Moving The Printer

    If the printer emits smoke or strange odors, continuing to use the printer may cause a fire or electrical shock. Switch the printer off immediately and remove the power plug from the power outlet. Contact your Canon dealer or Warning support center.
  • Page 4: Legal Notices

    Power button immediately to switch the printer off, unplug the printer power cable from the outlet, and then contact your Canon dealer or support center. If you continue to use the printer, this could cause a fire or electrical shock.
  • Page 5 For CA, USA Only Included battery contains Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail. Trademarks Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of CANON INC. • Microsoft is a registered trademark of Microsoft Corporation. •...
  • Page 6: Manuals For This Printer

    Manuals for this printer iPF680 Series Manuals for this printer Manuals for this printer Manuals for this printer ..............................6 To view the User's Guide or Paper Reference Guide ..................6 About This User Manual .............................. 10 Manuals for this printer Manuals for this printer This printer has the following manuals.
  • Page 7 Series To view the User's Guide or Paper Reference Guide Right-click the printer, and then click Properties (or Printer Properties). Click Preferences (or Printing Preferences) to display the Printing Preferences dialog box with the printer name added to the title.
  • Page 8 To view the User's Guide or Paper Reference Guide iPF680 Series To display User's Guide, click User's Guide. Alternately, to display Paper Reference Guide, click Paper Reference Guide. • Mac OS The basic instructions for displaying the User's Guide or Paper Reference Guide from imagePROGRAF Print- monitor are as follows.
  • Page 9 Series To view the User's Guide or Paper Reference Guide Select the printer in the Printer list and click Options & Supplies. Click Utility. Click Open Printer Utility. Basic Guide...
  • Page 10: About This User Manual

    About This User Manual iPF680 Series Click Support. Click the User Manual button. To display User's Guide, click User's Guide. Alternately, to display Paper Reference Guide, click Paper Reference Guide. About This User Manual About This User Manual • Symbols The following symbols are used in this user manual to indicate safety information and explanations on restric- tions or precautions in use.
  • Page 11 Series About This User Manual Caution Indicates caution items for which operating error poses a risk of injury. To ensure safe use, always follow these cautions. Important Indicates important information and restrictions that definitely are to be followed during operation. Be sure to read this information to prevent troubles, malfunctions, or damage to equipment or property by operat- ing errors.
  • Page 12: Handling Paper Handling Rolls

    Attaching the Roll Holder to Rolls iPF680 Series Handling Paper Handling Paper Handling rolls Handling rolls Attaching the Roll Holder to Rolls ........................... 12 Loading Rolls in the Printer ............................15 Removing the Roll from the Printer ........................18 Attaching the Roll Holder to Rolls Attaching the Roll Holder to Rolls When printing on rolls, attach the Roll Holder to the roll.
  • Page 13 Series Attaching the Roll Holder to Rolls Lift the Holder Stopper lever (a) from the shaft side to unlock it. Holding the Holder Stopper at the posi- tion indicated (b), remove it from the Roll Holder. Insert the respective attachments for the roll paper core on the Roll Holder and Holder Stopper.
  • Page 14 Attaching the Roll Holder to Rolls iPF680 Series • Using rolls with a 3-inch paper core Holder Stopper (Left Side) Roll Holder (Right Side) Align the tips (a) of the 3-Inch Paper Core Attachment L Align the tips (a) of 3-Inch Paper Core Attachment R with with the holes (b) of the Holder Stopper and insert it firmly.
  • Page 15: Loading Rolls In The Printer

    Series Loading Rolls in the Printer Insert the Holder Stopper from the left in the Roll Holder as shown. Holding it at the position shown (b), push it firmly in until the flange (a) of the Holder Stopper touches the roll. Lock the Holder Stopper lever (c) by pushing it down toward the shaft side.
  • Page 16 Loading Rolls in the Printer iPF680 Series Positioning your hands as shown, open the Roll Cover. Holding the Roll Holder flange (a), rest the Roll Holder shaft on the Roll Ledge (b). At this time, position the holder so that the R label (c) on the [W label (c) on the Roll Holder flange is aligned with the R label (d) on the printer .
  • Page 17 Series Loading Rolls in the Printer Holding the Roll Holder flange (a), guide the holder along the Roll Loading Slots (b) on both ends, keeping the holder level as you load it in the Roll Holder Slot. • Do not force the Roll Holder into the printer with the right and left ends reversed. This may damage the printer and Roll Holder.
  • Page 18: Removing The Roll From The Printer

    Removing the Roll from the Printer iPF680 Series ManageR- Barcodes Printer Operation After the Paper is Fed emainRoll Printed There is no need to specify the type and length of the paper. Not prin- A menu for selection of the paper type and length is automatically shown on the Display Screen.
  • Page 19 Series Removing the Roll from the Printer Press ▲ or ▼ to select Yes, and then press the OK button. The roll is now rewound and ejected. If you have selected ManageRemainRoll > On • in the Control Panel menu, a barcode is printed Caution on the leading edge of the roll.
  • Page 20 Removing the Roll from the Printer iPF680 Series Holding the Roll Holder flange (a), remove the hold- er from the Roll Holder Slot. • For instructions on removing the Roll Holder from rolls, see "Removing the Roll Holder from Rolls."...
  • Page 21: Handling Sheets

    Series Loading Sheets in the Printer Handling sheets Handling sheets Loading Sheets in the Printer ............................ 21 Removing Sheets ................................23 Loading Sheets in the Printer Loading Sheets in the Printer Follow these steps to load sheets in the printer.
  • Page 22 Loading Sheets in the Printer iPF680 Series Slide the Width Guide (a) to align it with the mark for the size of paper you will load. Load a single sheet printing-side up in the Paper Feed Slot, with the right edge aligned with the Pa-...
  • Page 23: Removing Sheets

    Series Removing Sheets Move the Width Guide (a) carefully to match the size of paper loaded. Set the Width Guide against the edge of the paper to prevent the paper from becoming crooked or wrinkled. Press the OK button.
  • Page 24 Removing Sheets iPF680 Series If the Tab Selection screen is not displayed, press the Menu button. • Note Press the OK button. The Paper Menu is displayed. Press ▲ or ▼ to select Eject Paper, and then press the OK button.
  • Page 25: Consumables And Maintenance Ink Tanks

    Series Replacing Ink Tanks Consumables and Maintenance Consumables and Maintenance Ink Tanks Ink Tanks Replacing Ink Tanks Replacing Ink Tanks Compatible ink tanks For information on the compatible ink tanks for this printer, see "Ink Tanks." User's Guide ➔...
  • Page 26 Replacing Ink Tanks iPF680 Series • Do not remove an Ink Tank during initialization immediately after turning on the printer, or during printhead clean- ing. Ink may leak out. Important • Ink Tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced.
  • Page 27 Series Replacing Ink Tanks Hold the Ink Tank by the grips and remove it. Press the OK button. • Do not turn off the printer while the Ink Tank is removed. It may cause the interior of the Ink Tank Cover to become soiled.
  • Page 28 Replacing Ink Tanks iPF680 Series Open the pouch and remove the Ink Tank. • Never touch the ink holes or electrical contacts. This may cause stains, damage the Ink Tank, and affect printing quality. Important Press the OK button and install the Ink Tank into the holder as shown, with the ink holes facing down.
  • Page 29 Series Replacing Ink Tanks Do not push the Ink Tank in by hand. • Forcing the Ink Tank into the holder may damage the Important printer. If a 130 ml (4.4 fl oz) ink tank is installed facing the •...
  • Page 30: Printheads

    If the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu • If the Display Screen indicates "Open top cover and replace the printhead." • If your Canon dealer has advised you to replace the Printhead Compatible printheads For information on compatible printheads, see "Printhead." User's Guide ➔...
  • Page 31 Series Replacing the Printhead If the Tab Selection screen is not displayed, press the Menu button. • Note Press the OK button. The Set./Adj. Menu is displayed. Press ▲ or ▼ to select Maintenance, and then press the OK button.
  • Page 32 Replacing the Printhead iPF680 Series Do not touch the Linear Scale (a) or Carriage • Shaft (b). Touching these parts may damage Important them. • Never touch the metal contacts of the Carriage. This may damage the printer. Pull the Printhead Fixer Lever forward all the way to open it completely.
  • Page 33 Series Replacing the Printhead Remove the Printhead and press the OK button. • Dispose of the used Printhead in accordance with local regulations. Note Holding the new Printhead by the grips (a), remove it from the pouch. When handling the Printhead, always hold it by the grips (a). Never touch the nozzles (b) or metal con- •...
  • Page 34 Replacing the Printhead iPF680 Series While firmly holding the Printhead you have removed, use your other hand to remove the orange Protective Part (a). Squeeze the grips (c) of Protective Part (b) and pull it down to remove it. •...
  • Page 35 Series Replacing the Printhead Push the Printhead Fixer Lever toward the back of the printer until it clicks. Close the Top Cover. Ink now fills the system. • While ink is being filled, definitely do not remove the Ink Tank or Maintenance Cartridge. Ink may leak out.
  • Page 36: Maintenance Cartridge

    Replacing the Maintenance Cartridge iPF680 Series Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Replacing the Maintenance Cartridge Compatible maintenance cartridges For information on compatible maintenance cartridges, see "Maintenance Cartridge." User's Guide ➔ Precautions when handling the Maintenance Cartridge Take the following precautions when handling the Maintenance Cartridge.
  • Page 37 Series Replacing the Maintenance Cartridge Access the menu for Maintenance Cartridge replacement On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( • If the Tab Selection screen is not displayed, press the Menu button.
  • Page 38 Replacing the Maintenance Cartridge iPF680 Series At this point, open the Maintenance Cartridge Cov- Hold the used Maintenance Cartridge by the grip (a) with one hand and put your other hand under the Maintenance Cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
  • Page 39 Series Replacing the Maintenance Cartridge Confirm the Maintenance Cartridge is right-side up, put it in the box with the packaging material attach- ed, and store it so that it stays level. • Always put the used Maintenance Cartridge back in the box and store the box on a flat surface. Also, seal the zipper thoroughly.
  • Page 40 Replacing the Maintenance Cartridge iPF680 Series Close the Maintenance Cartridge Cover. • If you did not perform the operation in Access the menu for Maintenance Cartridge replacement, this is the end of the procedure and you do not need to press the OK key in the next step.
  • Page 41: Cleaning The Printer

    Series Cleaning Inside the Top Cover Cleaning the Printer Cleaning the Printer Cleaning Inside the Top Cover ..........................41 Cleaning the Printhead ..............................43 Cleaning Inside the Top Cover Cleaning Inside the Top Cover Clean inside the Top Cover about once a month to maintain better printing quality and help prevent problems.
  • Page 42 Cleaning Inside the Top Cover iPF680 Series If paper dust has accumulated in the Vacuum holes (a) on the Platen or in the Borderless Printing Ink Grooves (b), use the Cleaning Brush (c), provided with the printer, to wipe it away.
  • Page 43: Cleaning The Printhead

    Series Cleaning the Printhead • Do not use a dry cloth to wipe inside the Top Cover. This may create a static charge, which may attract dust and affect the printing quality. Important Do not touch the Linear Scale (a) or Carriage •...
  • Page 44 Cleaning the Printhead iPF680 Series Use this mode if printing is faint or contains foreign substances. This method of cleaning consumes the least amount of ink. Head Cleaning B • Use this mode if no ink is ejected at all, or if Head Cleaning A does not solve the problem.
  • Page 45: Printer Parts Operations And Display Screen

    Series Control Panel Printer Parts Printer Parts Operations and Display Screen Operations and Display Screen Control Panel ..................................45 Menu Operations ................................47 Menu Structure ................................50 Control Panel Control Panel Display Screen Shows printer menus, as well as the printer status and messages.
  • Page 46 Control Panel iPF680 Series Stop button Cancels print jobs in progress and ends the ink drying period. Navigate button Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads, as well as other operations. (See "How to View Instructions with Navigate.") User's Guide ➔...
  • Page 47: Menu Operations

    Series Menu Operations Menu Operations Menu Operations To view available menus organized on tabs, select a tab on the Tab Selection screen and press the OK button. For details, see "Menu Settings." User's Guide ➔ When the Ink tab is selected and the OK button is pressed •...
  • Page 48 Menu Operations iPF680 Series The scroll bar at right indicates the current position in the overall menu. Lower menus are available if is displayed at right next to the second and subsequent rows. To access the • lower menus, select the menu and press the OK button.
  • Page 49 Series Menu Operations Repeat steps 1 and 2 to complete the settings, and then press the OK button. • If a confirmation message is displayed regarding the setting you entered, follow the on-screen instruc- tions. Note Executing menu commands Menu commands can be executed as follows.
  • Page 50: Menu Structure

    Menu Structure iPF680 Series Menu Structure Menu Structure The menu structure is shown categorized by tab. The * on the right side of an item indicates the default value. The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress.
  • Page 51: Ink Menu

    Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Paper Details Keep Paper Type Off* | On *1: For information on the types of paper the printer supports, refer to the Paper Reference Guide. (See "Displaying the Paper Reference Guide.")
  • Page 52: Set./Adj. Menu

    Menu Structure iPF680 Series Set./Adj. Menu Limited items are displayed during printing. The displayed items are indicated by annotations. Second Lev- First Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Test Print Nozzle Check | Status Print | Interface Print | GL2 Set Print | Paper Details | Print Job Log | Menu Map | Color...
  • Page 53 Series Menu Structure Second Lev- First Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Palette B (Select the (Indicates (Specify the pen num- Width, Col- values of ber) or, and Line Width, Col- Attributes )
  • Page 54 Menu Structure iPF680 Series Second Lev- First Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Sec. DNS SrvAddr( *8 ) DNS Host Name( *8 ) DNS Domain Name( *8 ) Ethernet Auto De- On* | Off...
  • Page 55 Series Menu Structure Second Lev- First Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Use Ether- On* | Off net( *7 ) Use Remo- On* | Off teUI( *7 ) Reset PaprSetngs( *7 )
  • Page 56: Printer Parts

    Front iPF680 Series Printer parts Printer parts Front ..................................... 56 Side ....................................... 57 Top Cover (Inside) ................................58 Roll Cover (Inside) ................................59 Carriage ....................................59 Ink Tank Cover (Inside) ..............................60 Front Front Roll Cover Open this cover to load rolls. (See "Roll Cover (Inside).") P.59...
  • Page 57 Series Side Ejection Guide Supports output paper. Top Cover Open this cover to install the Printhead and remove any jammed paper from inside the printer, as needed. (See "Top Cover (Inside).") P.58 ➔ Width Guide When loading the sheets , move the guide to match the paper size.
  • Page 58 Top Cover (Inside) iPF680 Series Top Cover (Inside) Top Cover (Inside) Carriage Moves the Printhead. The carriage serves a key role in printing. (See "Carriage.") P.59 ➔ Carriage Shaft The Carriage slides along this shaft. Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed.
  • Page 59 Series Roll Cover (Inside) Roll Cover (Inside) Roll Cover (Inside) Roll Holder Load the roll on this holder. Holder Stopper Secure rolls on the Roll Holder with this part. Roll Loading Slots Slide the Roll Holder along these slots.
  • Page 60 Ink Tank Cover (Inside) iPF680 Series Printhead The printhead is equipped with ink nozzles. The carriage serves a key role in printing. Printhead Fixer Lever Locks the Printhead Fixer Cover. Printhead Fixer Cover Holds the Printhead in place. Ink Tank Cover (Inside)
  • Page 61: Printer Relocation Preparing To Transfer The Printer

    Series Preparing to Transfer the Printer Printer Relocation Printer Relocation Preparing to Transfer the Printer Preparing to Transfer the Printer Preparing to Transfer the Printer ..........................61 Reinstalling the Printer ..............................64 Preparing to Transfer the Printer Preparing to Transfer the Printer To protect the internal parts in transit, always follow these steps before transferring the printer to a new location.
  • Page 62 If consumables must be replaced, the message "Consumables must be replaced. Call for service." is shown on the Display Screen and preparation is not possible. If this message is displayed, press the OK button and contact your Canon dealer for assistance. Remove the Ink Tank Open the Ink Tank Cover.
  • Page 63 Series Preparing to Transfer the Printer Store the ink tanks you removed with the ink holes (a) facing • up. Otherwise, ink may leak and cause stains. Important Repeat steps 2 and 3 to remove all ink tanks. Push all ink tank lock levers closed until they click into place.
  • Page 64: Reinstalling The Printer

    Reinstalling the Printer iPF680 Series When the processing is complete, "Completed! Turn Power Off!!" is displayed. Press the Power button to turn the power off. Pack the printer Disconnect the power cord and interface cable. Turn off the printer before you unplug it. It may damage the printer if you unplug it before it is off and •...
  • Page 65 Series Reinstalling the Printer Assemble the stand (optional) If you are using the optional Stand, assemble the Stand by referring to the Printer Stand Setup Guide included with the Stand. • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a risk of injury or bending the Stand.
  • Page 66 Reinstalling the Printer iPF680 Series Moving the printer requires at least three people. Be careful to avoid back strain and other injuries. • When moving the printer, firmly grasp the Car- • Caution rying Handles. The printer may be unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer.
  • Page 67 Series Reinstalling the Printer Open the Ink Tank Cover and install the ink tanks. Load the Roll Media on the Roll Holder. (See "Attaching the Roll Holder to Rolls.") P.12 ➔ Load the Roll Media in the printer. (See "Loading Rolls in the Printer.") P.15...
  • Page 68: Software Installation Installing The Printer Driver (Windows)

    Installing the Software iPF680 Series Software Installation Software Installation Installing the Printer Driver (Windows) Installing the Printer Driver (Windows) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide.
  • Page 69 Series Installing the Software For USB connections, when the dialog box at • right is displayed, make sure the printer is on Important and connect the printer and computer with the USB cable. On the Finish window, select Restart my comput- er now and click Restart.
  • Page 70: Installing The Printer Driver (Mac Os)

    Installing the Software iPF680 Series Installing the Printer Driver (Mac OS) Installing the Printer Driver (Mac OS) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide.
  • Page 71 Series Installing the Software After installation, click Exit. Basic Guide...
  • Page 72: Convenient Printer Driver Features

    Print Preview iPF680 Series Convenient Printer Driver Features Convenient Printer Driver Features Print Preview ..................................72 Rotate Page 90 degrees (Converse Paper) ......................74 Borderless Printing ................................ 75 Large-Format Printing ..............................76 Enlarged/Reduced Printing ............................77 Print Preview Print Preview Using the print preview function enables the following.
  • Page 73 In the File menu of the source application, choose the appropriate menu item for printer settings to display the Print dialog box. Access the Main pane. Select the Print Preview check box. After you click Print, the Canon imagePROGRAF Preview window will be displayed. Basic Guide...
  • Page 74 Rotate Page 90 degrees (Converse Paper) iPF680 Series Rotate Page 90 degrees (Converse Paper) Rotate Page 90 degrees (Converse Paper) You can conserve roll paper by specifying particular settings as suitable for your original. When you print an original that is in portrait orienta- tion, the original is rotated 90 degrees before printing if it fits within the roll width.
  • Page 75: Borderless Printing

    Series Borderless Printing Borderless Printing Borderless Printing In regular printing, a margin required by the printer is added around the original. With borderless printing, you can print documents without the margin, so that the printed image covers the entire surface of the pa- per.
  • Page 76: Large-Format Printing

    Large-Format Printing iPF680 Series Large-Format Printing Large-Format Printing You can create vertical or horizontal banners by print- ing originals in banner formats on rolls. Originals created in Microsoft Word or other applica- tions in your preferred size can be enlarged to fill the width of roll paper by completing simple printer driver settings.
  • Page 77: Enlarged/Reduced Printing

    Series Enlarged/Reduced Printing Enlarged/Reduced Printing Enlarged/Reduced Printing Originals can be printed at larger or smaller sizes, as desired. Configuring Settings in Windows Access the Page Setup sheet. Click the width of the loaded roll in the Roll Paper Width list.
  • Page 78: Adjustments For Better Print Quality Adjusting The Printhead

    Automatic Adjustment to Straighten Lines and Colors iPF680 Series Adjustments for Better Print Quality Adjustments for Better Print Quality Adjusting the Printhead Adjusting the Printhead Automatic Adjustment to Straighten Lines and Colors Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Head Posi. Adj. to adjust the Printhead alignment.
  • Page 79 Series Automatic Adjustment to Straighten Lines and Colors On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( • If the Tab Selection screen is not displayed, press the Menu button.
  • Page 80: Adjusting The Feed Amount

    Selecting a Feed Amount Adjustment Method iPF680 Series Adjusting the feed amount Adjusting the feed amount Selecting a Feed Amount Adjustment Method ....................80 Adjusting Line Length ..............................81 Selecting a Feed Amount Adjustment Method Selecting a Feed Amount Adjustment Method Methods of adjusting the amount paper is fed are set in Adj.
  • Page 81: Adjusting Line Length

    Series Adjusting Line Length Press ▲ or ▼ to select Automatic, Print Quality, or Print Length, and then press the OK button. Adjusting Line Length Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust Length to adjust the amount that paper is advanced.
  • Page 82 Adjusting Line Length iPF680 Series Press ▲ or ▼ to select Adjust Printer, and then press the OK button. Press ▲ or ▼ to select Feed Priority, and then press the OK button. Press ▲ or ▼ to select Adjust Length, and then press the OK button.
  • Page 83: Troubleshooting Problems Regarding Paper

    Series Clearing Jammed Roll Paper Troubleshooting Troubleshooting Problems Regarding Paper Problems Regarding Paper Clearing Jammed Roll Paper ............................83 Clearing a Jammed Sheet ............................86 Clearing Jammed Paper (Paper Feed Slot) ......................89 Roll paper cannot be inserted into the paper feed slot ................. 91 Cannot load sheets ................................
  • Page 84 Clearing Jammed Roll Paper iPF680 Series • When cutting paper, be careful to avoid injury or damage to the printer. Caution Push the Release Lever back. Remove the jammed paper. • If paper is jammed inside the Top Cover Open the Top Cover and move the Car- riage to the left or right side manually, away from the jam.
  • Page 85 Series Clearing Jammed Roll Paper Close the Top Cover. Do not touch the Linear Scale (a) or Carriage • Shaft (b). This may stain your hands and damage Important the printer. • If paper from a roll is jammed by the Paper Feed Slot Remove the jammed paper from the Paper Feed Slot.
  • Page 86: Clearing A Jammed Sheet

    Clearing a Jammed Sheet iPF680 Series • If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray. After removing the paper, make sure there are no other scraps of paper in the printer.
  • Page 87 Series Clearing a Jammed Sheet Remove the jammed paper. • If paper is jammed inside the Top Cover Open the Top Cover and move the Car- riage to the left or right side manually, away from the jam. •...
  • Page 88 Clearing a Jammed Sheet iPF680 Series Do not touch the Linear Scale (a) or Carriage • Shaft (b). This may stain your hands and damage Important the printer. • If the paper is jammed by the Paper Feed Slot Remove the jammed paper from the Paper Feed Slot.
  • Page 89: Clearing Jammed Paper (Paper Feed Slot)

    Series Clearing Jammed Paper (Paper Feed Slot) • If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray. After removing the paper, make sure there are no other scraps of paper in the printer.
  • Page 90 Clearing Jammed Paper (Paper Feed Slot) iPF680 Series Positioning your hands as shown, open the Roll Cover. Fold an A4 sheet lengthwise four times and insert it through the gap of the Paper Feed Slot. Push the scrap out toward the Platen.
  • Page 91: Roll Paper Cannot Be Inserted Into The Paper Feed Slot

    Series Roll paper cannot be inserted into the paper feed slot Holding it at the positions indicated, close the Roll Cover. Pull the Release Lever forward. Roll paper cannot be inserted into the paper feed slot Roll paper cannot be inserted into the paper feed slot...
  • Page 92: Paper Is Not Cut

    Paper is not cut iPF680 Series Cause Corrective Action Cut Speed is not configured correctly in the Change the Cut Speed setting in the Control Panel menu. Control Panel menu. (See "Menu Structure.") P.50 ➔ During cutting, printed documents fall out at In the Control Panel menu, set Cutting Mode to Eject.
  • Page 93: Printing Does Not Start

    Series The Data lamp on the Control Panel does not light up Printing does not start Printing does not start The Data lamp on the Control Panel does not light up .................. 93 The printer does not respond even if print jobs are sent ................93 Ink Filling..
  • Page 94: The Printer Stops During A Print Job

    In the Control Panel, set Auto Rotate to Off and print again. cludes HP RTL commands when Auto (See "Menu Settings.") User's Guide ➔ Rotate is On in the Control Panel menu. The printer is damaged. Contact your Canon dealer for assistance. Basic Guide...
  • Page 95: Problems With The Printing Quality

    Series Printing is faint Problems with the printing quality Problems with the printing quality Printing is faint ................................. 95 Paper rubs against the Printhead ..........................95 The edges of the paper are dirty ..........................96 The surface of the paper is dirty ..........................97 The back side of the paper is dirty .........................
  • Page 96: The Edges Of The Paper Are Dirty

    The edges of the paper are dirty iPF680 Series Cause Corrective Action The type of paper specified in the Change the type of paper in the printer driver and try printing again. printer driver does not match the type loaded in the printer.
  • Page 97: The Surface Of The Paper Is Dirty

    Series The surface of the paper is dirty Cause Corrective Action You are printing on heavyweight pa- For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong per or paper that curls or wrinkles or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the easily after absorbing ink.
  • Page 98: Banding In Different Colors Occurs

    Banding in different colors occurs iPF680 Series Cause Corrective Action Color may change slightly even on the same Follow these steps to prepare the printing environment. model of printer if you use a different version of Use the same version of firmware or printer driver.
  • Page 99: Image Edges Are Blurred Or White Banding Occurs

    Series Image edges are blurred or white banding occurs Cause Corrective Action When borderless printing is used, Specify No in Auto Cut in the printer driver before printing. In this case, the paper can be the edge of the paper is cut during printed without borders on the left and right sides only.
  • Page 100: The Length Of Printed Images Is Inaccurate In The Feeding Direction

    The length of printed images is inaccurate in the feeding direction iPF680 Series Cause Corrective Action The type of paper specified in the printer Change the type of paper in the printer driver and try printing again. driver does not match the type loaded in the printer.
  • Page 101: Lines Are Misaligned

    Series Lines are misaligned Lines are misaligned Lines are misaligned Cause Corrective Action The Printhead alignment is not ad- Adjust the Printhead alignment. justed. (See "Automatic Adjustment to Straighten Lines and Colors.") P.78 ➔ (See "Manual Adjustment to Straighten Lines and Colors.") User's Guide ➔...
  • Page 102: Cannot Print Over A Network

    Cannot connect the printer to the network iPF680 Series Cannot print over a network Cannot print over a network Cannot connect the printer to the network ...................... 102 Cannot print over a TCP/IP network ........................102 Cannot print over a Bonjour network ........................102...
  • Page 103: Installation Problems

    The following procedure is for Windows 7. The method of removing printer drivers varies depending on the version of Windows. Note From the Windows start menu, select All Programs > Canon Printer Uninstaller > imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window. Select the printer in the list and click Delete.
  • Page 104 Removing Installed Printer Drivers iPF680 Series From the Windows start menu, select All Programs > imagePROGRAF Device Setup Utility > Uninstal- ler (imagePROGRAF Device Setup Utility) to start the wizard. In the wizard window, click Delete, and then click Next.
  • Page 105: Hp-Gl/2 Problems

    Series With HP-GL/2, printing is misaligned HP-GL/2 problems HP-GL/2 problems With HP-GL/2, printing is misaligned ........................105 Lines or images are missing in printed HP-GL/2 jobs.................. 105 Lines are printed too thick or thin in HP-GL/2 print jobs ................105 HP-GL/2 jobs are printed in monochrome (or color) ..................
  • Page 106 HP-GL/2 jobs are printed 6 mm larger than specified iPF680 Series HP-GL/2 jobs are printed 6 mm larger than specified HP-GL/2 jobs are printed 6 mm larger than specified Cause Corrective Action The page size of the HP-GL/2 print job, as created in the source appli- In the Control Panel menu, set PageSizeProcess1 to On.
  • Page 107: Other Problems

    "Agitating..." is displayed on the control panel. • After the printer is turned on In other cases, contact your Canon dealer. Messages advising to check the maintenance cartridge are not cleared Messages advising to check the maintenance cartridge are not cleared...
  • Page 108: Ink Level Detection

    Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur as a result of refilling ink.
  • Page 109 Series Ink Level Detection After checking the message, press the ▶ button. Press ▲ or ▼ to select Yes, and then press the OK button. Check the message and press the ▶ button. Check the message and press the ▶ button.
  • Page 110 Ink Level Detection iPF680 Series Press ▲ or ▼ to select Yes, and then press the OK button. Ink level detection is now released. Basic Guide...
  • Page 111: Error Message Messages Regarding Paper

    Series Paper mismatch Error Message Error Message Messages regarding paper Messages regarding paper Paper mismatch ................................111 MediaType Mismatch ..............................111 The paper is too small..............................112 The paper is too small..............................112 PaprWidth Mismatch ..............................113 Paper size not detected.
  • Page 112: The Paper Is Too Small

    The paper is too small. iPF680 Series Cause Corrective Action When Detect Mismatch in the Control Pan- Replace the loaded paper with paper of the type and size you have specified in el menu is set to Pause, the type of paper the printer driver.
  • Page 113: Paprwidth Mismatch

    Series PaprWidth Mismatch Cause Corrective Action The loaded paper is too small. Press ▲ or ▼ to select Change Paper, and then press the OK button. (See "Removing the Roll from the Printer.") P.18 ➔ (See "Removing the Roll Holder from Rolls.") User's Guide ➔...
  • Page 114: Insufficient Paper For Job

    Insufficient paper for job iPF680 Series Cause Corrective Action Paper has been loaded Pull the Release Lever forward. askew, or warped paper If "Not finished printing. Finish printing remaining jobs?" is shown on the Display Screen, press has been loaded.
  • Page 115: Roll Printing Is Selected

    Series Roll printing is selected. Roll printing is selected. Roll printing is selected. Cause Corrective Action You have attempted to print on a roll, Press ▲ or ▼ to select "Load Roll Paper", and then press the OK button. Load the roll, but no roll is loaded.
  • Page 116: Regular Printing Is Selected, But A Roll Is Loaded

    Regular printing is selected, but a roll is loaded. iPF680 Series Regular printing is selected, but a roll is loaded. Regular printing is selected, but a roll is loaded. Cause Corrective Action A print job for printing on Press ▲ or ▼ to select Remove Roll Paper, and then press the OK button to stop printing.
  • Page 117: Paper Not Aligned With Right Guide

    Series Paper not aligned with right guide. Paper not aligned with right guide. Paper not aligned with right guide. Cause Corrective Action When paper was loaded, it was not aligned with the guide on the right Follow these step to reload a sheet.
  • Page 118: End Of Paper Feed

    End of paper feed. iPF680 Series Cause Corrective Action In other cases, the Cutter Contact your Canon dealer for assistance. Unit may be damaged. End of paper feed. End of paper feed. Cause Corrective Action Although an attempt was made to advance the paper manually, it reached Canceling manual advancing.
  • Page 119: Paper Position Not Suitable For Borderless Printing

    Series Paper position not suitable for borderless printing. Paper position not suitable for borderless printing. Paper position not suitable for borderless printing. Cause Corrective Action Because paper expands or Press ▲ or ▼ to select Stop Printing, and then press the OK button.
  • Page 120: Messages Regarding Ink

    Ink insufficient. iPF680 Series Messages regarding ink Messages regarding ink Ink insufficient................................120 No ink left..................................120 Remaining level of the ink cannot be correctly detected. Check ink tank.......... 120 Cannot detect ink level correctly. Close tank cover..................120 Close Ink Tank Cover ..............................
  • Page 121: Close Ink Tank Cover

    Series Close Ink Tank Cover Close Ink Tank Cover Close Ink Tank Cover Cause Corrective Action The Ink Tank Cover is open. Close the Ink Tank Cover. Ink tank is empty. Ink tank is empty. Cause Corrective Action There is no ink left in an ink tank.
  • Page 122: Messages Regarding Printing Or Adjustment

    Cannot adjust paper feed. iPF680 Series Messages regarding printing or adjustment Messages regarding printing or adjustment Cannot adjust printhead............................123 Borderless printng not possible..........................118 Cannot adjust paper feed............................122 Check printed document............................122 Cannot adjust paper feed.
  • Page 123: Messages Regarding Printheads

    Series Cannot adjust printhead. Messages regarding printheads Messages regarding printheads Cannot adjust printhead............................123 Wrong printhead................................123 Printhead error ................................123 Cannot recognize print head........................... 123 Execute printhead cleaning............................124 Cannot adjust printhead. Cannot adjust printhead.
  • Page 124: Execute Printhead Cleaning

    Execute printhead cleaning. iPF680 Series Cause Corrective Action The Printhead cannot be recognized because it is not installed correctly. Reinstall the Printhead. (See "Replacing the Printhead.") P.30 ➔ Execute printhead cleaning. Execute printhead cleaning. Cause Corrective Action The Printhead noz- Follow these steps to clean the Printhead.
  • Page 125: Messages Regarding The Maintenance Cartridge

    Series Insert the maintenance cartridge. Messages regarding the maintenance cartridge Messages regarding the maintenance cartridge Insert the maintenance cartridge.......................... 125 Wrong maintenance cartridge..........................125 Maint. cart. The level is low ............................125 No Maintenance Cartridge capacity........................125 Maintenance cartridge full.
  • Page 126: Messages Regarding Hp-Gl/2

    This type of paper is not compatible with HP-GL/2. iPF680 Series Messages regarding HP-GL/2 Messages regarding HP-GL/2 This type of paper is not compatible with HP-GL/2..................126 GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) ............... 126 GL2: W0502 The parameter is out of range.
  • Page 127: Other Messages

    Turn off the printer and wait at least three seconds before restoring the power. If the message is displayed again, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. Basic Guide...
  • Page 128: Top Cover Is Open

    You have uploaded firmware for a different model. Check the firmware version. Turn off the printer and wait a while before re- storing power, and then resend the firmware. If the message is displayed again, contact your Canon dealer for assis- tance. Multi-sensor error...
  • Page 129: Error Messages

    Series Error Messages Error Messages Borderless printng not possible..........................118 Cannot adjust paper feed............................122 Cannot adjust printhead............................123 Cannot detect ink level correctly. Close tank cover..................120 Cannot detect papr ..............................117 Cannot recognize print head........................... 123 Check if ink tank is set, and its color and direction.
  • Page 130 Series Sheet printing is selected............................115 The following ink tanks cannot be recognized....................121 The paper is too small..............................112 The paper is too small..............................112 The roll is empty................................115 This paper cannot be used............................114 This type of paper is not compatible with HP-GL/2.
  • Page 131 Index Adjust Length .............. 80, 81 Removing printer drivers ..........103 Adjust Printer ..............80 Removing the Roll ............. 18 Adobe RGB ................5 Replace P.head ..............31 Replacing Ink Tanks ............25 Roll Holder ........12, 16, 19, 56, 59, 64, 67 Rotate Page 90 degrees ..........
  • Page 132 Series Basic Guide © CANON INC. 2013...