Solving Printout Problems - Epson ColorPage 8000 Printer Manual

5-16 | Clearing Paper Jams and Other Problems
Printout problems
Problem
The font you selected in your
application won't print.
Some or all of your printout is
garbled or printed as
asterisks.
The position of your image
on the page is not correct.
Graphics don't print
correctly.

Solving Printout Problems

If your printout is incorrect or its quality is too low, check the paper you're
using. Many printout problems can be solved by using higher-quality paper
or a new batch of paper. If this doesn't help, try the suggestions below:
Possible cause
The selected font is not installed or is
not supported by the emulation mode
you're using.
The interface cable is not plugged in
securely.
You are using the wrong printer driver
or PPD.
The printer emulation setting is
incorrect.
Page size, paper size, and/or margins
are set incorrectly in your application
or in your printer properties or page
setup dialog box.
The printer emulation setting is
incorrect.
Your printer needs more memory.
5-16
Solution
Make sure you have installed the
correct font.
Make sure the interface cable is
plugged in securely. See the RIP
Station 5000 Setup Guide for
information.
Make sure the RIP is selected before
printing. See the RIP Station 5000 User
Guide for instructions.
Specify the emulation mode with the
printer's control panel, or leave it set to
Auto. If the printer still doesn't print
correctly, contact IKON as described in
the Introduction.
Make sure you are using the correct
page size, paper size, and margin
settings.
Specify the emulation mode with the
printer's control panel, or leave it set to
Auto. If the printer still doesn't print
correctly, contact IKON as described in
the Introduction.
You may need to reduce the number or
size of graphics or fonts, lower the
resolution, or add memory to your
printer.