Epson ColorPage 8000 Printer Manual page 99

5-18 | Clearing Paper Jams and Other Problems
Printout problems (continued)
Problem
Completely blank pages are
printed
The printed image is light or
faint.
The non-printed side of the
page is dirty.
An image looks good on the
monitor, but not on the
printout.
Photo printouts appear
grainy.
Possible cause
The printer loaded more than one
sheet at a time.
Your software application or cable has
a problem.
The photoconductor unit has a
problem.
Your paper is damp.
Toner Save mode is on.
The photoconductor unit has a
problem.
Toner has spilled in the paper feed
path.
Image resolution or print resolution is
too low.
The Screen setting is incorrect for the
image.
Image resolution is too low for the
print resolution.
The image is enlarged.
5-18
Solution
Remove the paper stack and fan it. Tap
it on a flat surface to even the edges.
Then reload the paper.
Try printing a status sheet following the
instructions on page 5-2. If the status
sheet prints, the problem is in your
software or cable. If not, turn off the
printer and contact IKON as described
in the Introduction.
Replace the photoconductor unit,
following the instructions on page 4-11.
Replace the paper. The higher the
moisture content in the paper, the
lighter the printed output. Make sure
you store paper in a clean and dry
environment.
Turn off the Toner Save mode on the
control panel or in your printer
properties or print dialog box.
Replace the photoconductor unit,
following the instructions on
page 4-11.
Clean internal printer components by
printing three pages with only one
character per page.
Re-scan or edit the image to increase
resolution. Or, try reducing the size of
the image. Make sure one of the high
resolution settings is selected in your
printer properties or print dialog box.
Select Increase Definition to print
finely detailed patterns. Select
Increase Gradation to print smooth
color gradations.
Re-scan the image at 200 to 300 dpi for
600 dpi printing.
Make sure you scan the image at the
size you want to print.