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8.8 Problem solving
If malfunctions occur during the water treatment process with the UV system, the overview below can be
used to determine and resolve the cause of the malfunction or problem.
Problem
Lamp is not burning.
Indicator on control panel does not
light up.
Lamp does not start.
Indicator on control panel lights
green.
Irradiation chamber becomes too
hot.
Control panel becomes too hot.
Lamp switches off after a certain
time.
●
VGE International B.V.
Ekkersrijt 4304
Possible cause
Plug not in the socket.
No supply voltage.
Waiting time of 10 minutes has not
yet expired.
Fuse defective.
Connector (E) with internal bridge
not present.
No flow switch or remote contact
active that is connected to
connector (E).
Lamp not properly placed in lamp
socket.
Lamp defective.
Lamp power supply or control
panel defective.
No water in the irradiation
chamber or not completely filled.
Water "pours" out of the pipe after
the irradiation chamber, creating
an air containment.
No or insufficient flow of the
irradiation chamber.
The ambient temperature is higher
than 40 °C.
Control cabinet hangs in sunlight.
Control panel hangs too close or
against a heat source.
Irradiation chamber becomes too
hot so that the thermal protection
switches the lamp off.
The control panel becomes too
hot, so that the thermal protection
switches the lamp off.
Internal fan is defective (no more
noise in the control box).
●
●
+31 499 461099
5692 DH Son Netherlands
Installation & User Manual
Solution
Insert the plug into a working
socket.
Provide power supply.
After start command for lamp to
wait 10 minutes.
Replace defective fuse.
Insert connector (E) with through
connection.
Ensure sufficient flow if a flow
switch is used or activate remote
contact.
Make sure the marking on the
lamp base is positioned opposite
the closed lock symbol on the
lamp socket.
Place a new lamp or check the
lamp with a lamp tester.
Replace the control box
Fill the system completely with
water and ensure sufficient flow.
Ensure there is sufficient back
pressure or flow through the
irradiation chamber from the
bottom up.
Ensure adequate flow through the
irradiation chamber.
Ensure that the ambient
temperature remains below 40 °C.
Reposition the control so that it
can no longer be irradiated by
sunlight or ensure suitable sun
protection.
Move the control panel to a cool
place.
See 'Irradiation chamber getting
warm'.
See 'Control box becomes warm'.
Replace the control panel.
●
●
info@vgebv.nl
www.vgebv.nl
VGEM000-GB192
Pag. 57/68
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