Burner Faults - Viessmann Vitotronic 100 Operating Instructions For The System User

Scanning fault messages
Note
■ If you have connected an alarm to alert you to fault
messages (e.g. a buzzer), this is deactivated when
the fault message is acknowledged.
■ If troubleshooting cannot be carried out until a later
date, the fault message will be displayed again the
following day at 07:00 h. The alarm equipment is
switched on again.
Calling up a fault message
Tap the following on-screen buttons:
1. in the navigation area.
The fault message appears in a list.
If several messages are present at once, the fol-
lowing menus may appear after you tap
■ "Fault list" for faults in the heating system
■ "Burner faults" for faults on burner control unit
or boiler burner: See following chapter "Burner
faults"
"Service messages" for pending service work
■
2. "Fault list"
The fault messages appear in a list.
3. With you can call up notes about the heating
system characteristics.
Tips on measures you can take yourself before
notifying your contractor are displayed.
4. Make a note of the fault code and the cause of the
fault. For example: "30: Boiler water temperature
sensor".
This enables the contractor to be better prepared
and may save you unnecessary travelling costs.

Burner faults

In the event of a burner fault, the
fault" are displayed.
In conjunction with the Vitotronic 100, type CC1E
(see Fig. 4 on page 32)
1. Press the burner reset button.
See separate boiler or burner instructions.
2. Press in the navigation area to acknowledge all
fault messages.
3. If the burner fault occurs again, notify your contrac-
tor.
(cont.)
:
icon and "Burner
5. to acknowledge all fault messages.
6. Notify your heating contractor.
Note
If your system is remotely monitored by your heat-
ing contractor, fault messages are forwarded auto-
matically.
7. to confirm.
Danger
If faults are not rectified, they can have life
threatening consequences.
Do not acknowledge fault messages several
times in quick succession. Notify your contractor
if a fault recurs. Your contractor will be able to
analyse the cause and rectify the fault.
In conjunction with the Vitotronic 100, type CC1I
(see Fig. 5 on page 32)
Tap the following on-screen buttons:
1. to acknowledge the fault message
2. to reset the burner.
or
to cancel the procedure.
3. Notify your heating contractor.
Calling up information
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