Viessmann VITOTRONIC 300 Operating Instructions Manual
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Viessmann VITOTRONIC 300 Operating Instructions Manual

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Operating instructions
for the system user
Weather-compensated control unit for a multi boiler system (cascade) and to
control the boiler water temperature:
■
Vitotronic 300, type CM1E
■
Vitotronic 300, type CM1I
To control the boiler water temperature of each additional boiler in the cascade:
■
Vitotronic 100, type CC1E
■
Vitotronic 100, type CC1I
With BASE E control unit
VITOTRONIC 300
VITOTRONIC 100
5863758 GB
9/2018
VIESMANN
Please keep safe.

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Summary of Contents for Viessmann VITOTRONIC 300

  • Page 1 Weather-compensated control unit for a multi boiler system (cascade) and to control the boiler water temperature: ■ Vitotronic 300, type CM1E ■ Vitotronic 300, type CM1I To control the boiler water temperature of each additional boiler in the cascade: ■...
  • Page 2 Safety instructions For your safety Please follow these safety instructions closely to prevent accidents and material losses. Safety instructions explained Danger Note This symbol warns against the risk of injury. Details identified by the word "Note" contain additional information. Please note This symbol warns against the risk of material losses and environmental pollution.

  • Page 3: Safety Instructions

    Safety instructions For your safety (cont.) If you smell gas Danger Escaping gas can lead to explosions which may result in serious injury. ■ Do not smoke. Prevent naked flames and sparks. Do not switch lights or electrical appli- ances on or off. Close the gas shut-off valve.

  • Page 4: Installation Room Requirements

    Safety instructions For your safety (cont.) Installation room requirements Danger Please note Sealed vents result in a lack of combustion air. Incorrect ambient conditions can lead to heating This leads to incomplete combustion and the system damage and can put safe operation at formation of life threatening carbon monoxide.
  • Page 5 Overview of the "Main menu" ............... 14 Information in the "Energy cockpit" ............. 14 Default display in the "Energy cockpit" ..........15 ■ Vitotronic 300: Energy yield from the solar thermal system ....15 ■ Vitotronic 300: "Energy statement" of the boiler in conjunction with ■...
  • Page 6 Restoring "Factory settings" ............... 34 8. Calling up information Calling up help messages ..............36 Calling up information ................36 Vitotronic 300: Checking the solar thermal system energy yield ..36 ■ Resetting operating data (meter) ............37 ■ Calling up service messages ..............37 Calling up a service message .............
  • Page 7 Index Index (cont.) Main menu overview ................53 ■ Vitotronic 100: Menu overview ............... 61 Home screen overview ............... 61 ■ Main menu overview ................61 ■ Terminology ................... 63 Setback mode (reduced heating mode) ..........63 ■ Operating program ................63 ■...
  • Page 8 The Viessmann General Terms and Conditions apply, savings, or other direct or indirect consequential losses which are included in each current Viessmann pricelist. resulting from use of the Vitocom or the corresponding Use of Vitoguide is subject to the Vitoguide data pro- internet services.

  • Page 9: Introductory Information

    This information can be found in chapter "Terminology" in the Appendix. Intended use The device is intended to control only Viessmann Incorrect usage or operation of the appliance (e.g. the medium sized and industrial/commercial boilers with oil appliance being opened by the system user) is prohibi- or gas burners, in line with the intended use of those ted and will result in an exclusion of liability.
  • Page 10 "Single boiler weather-compensated" ■ The Vitotronic 300, type CM1E and type CM1I, are This makes the Vitotronic control unit suitable for the designed for weather-compensated control of multi weather-compensated control of a single boiler sys- boiler systems (cascades).
  • Page 11 Introductory information Your system is preset (cont.) Wintertime/summertime changeover You can change the settings at any time to suit your ■ This changeover is automatic. individual requirements. Date and time Power failure ■ The date and time were set by your heating contrac- All settings are saved if there is a power failure.

  • Page 12: Operating Principles

    Remote control operating instructions ■ You can make settings for your heating system and call up information at the Vitotronic 300. The Vitotronic 300 contains the settings and information for the boiler to which it is fitted. Home screen: Displays and settings...

  • Page 13: Control Unit Operation

    Burner off Boiler in a fault state Boiler in a fault state 1, 2, ... Boiler number The boiler with the Vitotronic 300 is always boiler Boilers with the Vitotronic 100 are numbered "2" number "1". to "8". Boiler disabled...
  • Page 14 Tap anywhere on the screen and then tap From the home screen: ■ ■ From anywhere in the menu: and then Menus available in the "Main menu": Vitotronic 300 Vitotronic 100 Further details: See page "Block/enable boiler" "Block/enable boiler" "Boiler sequence"...
  • Page 15 — — mal system is active (red and moving) Vitotronic 300: Energy yield from the solar thermal system You can call up the energy yield from the solar thermal for the "Energy cockpit" system for the last 7 days, including the current day.
  • Page 16 Control unit operation Information in the "Energy cockpit" (cont.) Vitotronic 300: "Energy statement" of the boiler in conjunction with solar thermal system You can call up the energy status for the last 7 days, for the "Energy cockpit" including the current day. The amount of heat gener-...
  • Page 17 "Energy cockpit" Vitotronic 300: Central heating and DHW heating energy consumption distribution Specify the ratio in which your total energy consump- for the "Energy cockpit" tion (100 %) is to be split for central heating and DHW heating.

  • Page 18: Special Operating Programs

    Control unit operation Vitotronic 300: Operating program information (cont.) Operating programs for central heating, DHW, frost protection Symbol Operating program Function Central heating and DHW heating "Heating and DHW" The rooms of the selected heating circuit are ■ heated in accordance with the room temperature and time program specified (see chapter "Central...
  • Page 19 Control unit operation Vitotronic 300: How to set a time program Time programs and time phases In the time programs, you specify what your heating Different operating statuses are enabled within and system should do at what time. To do so, divide the outside these time phases.
  • Page 20 Control unit operation Vitotronic 300: How to set a time program (cont.) to confirm to quit the "Time program". Fig. 2 Copying the time program to other days of the week You can copy the "Time program" to other days of "Time program"...
  • Page 21 Control unit operation Vitotronic 300: How to set a time program (cont.) "Heating circuit 1" / for time phase "2" "Time program" to delete Time phase "2". 05. "Mo" for "Monday" to confirm to edit the "Time program". to quit the "Time program".

  • Page 22: Setting The Room Temperature

    Vitotronic 300: Central heating Setting the room temperature This setting can only be made at the Vitotronic 300. Setting the standard room temperature Set the room temperature at which you feel comforta- "Heating circuit 1" ble here. This room temperature applies to the time periods you set in the central heating "Time pro-...
  • Page 23 (cont.) For information on the operating programs, see page 17. Setting "Time program" for central heating This setting can only be made at the Vitotronic 300. Set individual time phases for central heating at stand- "Time program" ard room temperature.

  • Page 24: Stopping Central Heating

    "Level" to a lower value. Stopping central heating This setting can only be made at the Vitotronic 300. Deactivate the central heating "Operating program". for "Operating program" The setting is only required where the "Heating...
  • Page 25 1. If required, for the home screen to confirm Reducing room temperature temporarily This setting can only be made at the Vitotronic 300. In the central heating "Time program", you have set Note time phases for heating to the standard room tempera- You can activate this energy saving function in the ture.
  • Page 26 "Heating" for central heating settings Energy saving function for longer absences This setting can only be made at the Vitotronic 300. In the central heating "Time program", you have set The "Holiday program" has the following effects: time phases for heating to the standard room tempera- Central heating: ■...
  • Page 27 Vitotronic 300: Central heating Energy saving function for longer absences (cont.) Cancelling or deleting the "Holiday program" Tap the following on-screen buttons: 4. If required, for the heating circuit(s) to which the "Holiday program" should apply, and then 1. If required, for the home screen to delete the "Holiday program".

  • Page 28: Setting The "Time Program" For Dhw Heating

    Vitotronic 300: DHW heating Setting DHW temperature This setting can only be made at the Vitotronic 300. Set the "Set DHW temperature" for the DHW cylin- for the "Main menu" der. Factory setting: 50 °C "DHW" for DHW heating settings Setting range: 10 to 60 °C...
  • Page 29 "Individual" To see how to set a time program: See page 20. Increased DHW hygiene This setting can only be made at the Vitotronic 300. Note Start and stop times must be set for the second and This function allows you to improve the microbiological third time phases.

  • Page 30: Switching Off Dhw Heating

    Vitotronic 300: DHW heating Setting the "Time program" for DHW heating (cont.) The DHW circulation pump transports the DHW "DHW" for DHW heating settings through a loop line between the DHW cylinder and the draw-off points (e.g. hot tap). This ensures that hot "Time program, DHW circulation"...

  • Page 31: Further Adjustments

    Further adjustments Blocking or enabling the boiler Allows you to lock out a boiler, e.g. for maintenance "Block/enable boiler" work or to remove it from the boiler sequence. Boiler frost protection is active. "Block" Tap the following on-screen buttons: "Enable" 1.

  • Page 32: Locking The Controls

    Further adjustments Signal tone for operation In the delivered condition, a signal tone is produced "Settings" every time a button is tapped. You can turn this signal tone off and turn it back on if required. "Buzzer" Tap the following on-screen buttons: "ON"...
  • Page 33 Further adjustments Entering the contractor's contact details (cont.) for the "Main menu" 6. Using the virtual keyboard, enter your contractor's contact details. for "Information" to confirm for "Service contact details" 5. Relevant entry field...

  • Page 34: Naming Heating Circuits

    Vitotronic 300: Further system settings Setting the "Boiler sequence" Determine the sequence in which the boilers are star- (gas boiler)/ (oil boiler) for the required boiler ted in order to meet the heat demand. / for the required position of the selected boiler Tap the following on-screen buttons: in the "Boiler sequence"...
  • Page 35 Vitotronic 300: Further system settings Restoring "Factory settings" (cont.) Note The following settings are retained: Heating circuit name: See page 34 ■ Contractor contact details: See page 32 ■ ■ Signal tone operation: See page 32 ■ Display brightness: See page 31 ■...

  • Page 36: Calling Up Help Messages

    "Main menu" 1. If required, for the home screen "Information" Vitotronic 300: Checking the solar thermal system energy yield Note "Information" This information can only be retrieved in conjunction with the solar control module, type SM1. When con- "Solar energy"...
  • Page 37 "Service messages" for pending service work "Service messages" from a Vitotronic 100 are not ■ transferred to the Vitotronic 300. "Service messages" 2. "Service messages" must be acknowledged at the relevant Vitotronic con- The service messages appear in a list.

  • Page 38: Burner Faults

    Fault messages from a Vitotronic 100 are not transfer- 4. Make a note of the fault code and the cause of the red to the Vitotronic 300. Fault messages must be fault. For example: "30: Boiler water temperature acknowledged at the relevant Vitotronic control unit sensor".

  • Page 39: Scanning Fault Messages

    If faults are not rectified, they can have life Fault messages from a Vitotronic 100 are not transfer- threatening consequences. red to the Vitotronic 300. Fault messages must be Do not acknowledge fault messages several acknowledged at the relevant Vitotronic control unit times in quick succession.
  • Page 40 Emissions test mode Emissions test mode Emissions test mode should only be activated by your ■ The mixers remain set to the control function. flue gas inspector during the annual inspection. ■ The burner is switched off when the maximum tem- Emissions test mode is enabled for flue gas measure- perature set at the control unit is reached.

  • Page 41: Control Unit Controls

    Switching on and off Control unit controls Vitotronic 300, type CM1E and Vitotronic 100, type CC1E Example: Vitotronic 300, type CM1E 23.02.17 16:57 Fig. 3 Display ON/OFF switch For contractors only: For contractors only: button to test the high limit safety cut-out.

  • Page 42: Without Frost Protection Monitoring (Shutdown)

    Switching on and off Shutting down the heating system (cont.) Without frost protection monitoring (shutdown) 1. Turn off the ON/OFF switch at every control unit. Information on prolonged shutdown ■ As the circulation pumps no longer run for a longer 2.

  • Page 43: Rooms Are Too Cold

    "Fault" is displayed. Check what type of fault it is. Acknowledge the fault (see page 38). If necessary, notify your contractor. "Burner fault" is displayed. Vitotronic 300, type CM1E and Vitotronic 100, ■ type CC1E: Press the burner reset button.

  • Page 44: Rooms Are Too Hot

    What to do if... Rooms are too cold (cont.) Cause Remedy "External hook-up" enabled. No action required. The operating program set at the control unit was e.g. changed over via an externally connected button. Example: In a school, heating demand exists outside of school times, e.g.

  • Page 45: There Is No Hot Water

    "Fault" is displayed. Check what type of fault it is. Acknowledge the fault (see page 38). If necessary, notify your contractor. "Burner fault" is displayed. Vitotronic 300, type CM1E and Vitotronic 100, ■ type CC1E: Press the burner reset button.
  • Page 46 Proceed as described on page 38. and "Burner fault" are displayed Cause Remedy Fault on burner control unit or boiler burner. Vitotronic 300, type CM1E and Vitotronic 100, ■ type CC1E: Press the burner reset button. See separate boiler or burner instructions.

  • Page 47: "External Hook-Up" Is Displayed

    What to do if... and "Service" are displayed ë Cause Remedy The time for a service as specified by your contractor Proceed as described on page 37. has arrived. "External hook-up" is displayed Cause Remedy The operating program set at the control unit was e.g. No action required.

  • Page 48: Inspection And Maintenance

    Maintenance Cleaning The control unit can be cleaned with a commercially Note available domestic cleaning agent (non-scouring). You can temporarily deactivate the display screen for You can clean the display screen with a microfibre cleaning: See chapter "Deactivating the display screen cloth.

  • Page 49: Damaged Cables / Lines

    If there is damage to the connecting cables or lines of the appliance or externally installed accessories, these must be replaced with special cables or lines. Only use Viessmann cables / lines as replacement. For this, notify your qualified contractor.

  • Page 50: Fuel Oil Additives

    Combustion improvers are additives for optimising fuel Please note oil combustion. Combustion improvers can create residues and Viessmann pressure-jet oil burners do not require impair safe operation. combustion improvers, as these burners operate with The use of combustion improvers that leave res- clean and efficient combustion.

  • Page 51: Buttons And Icons

    Appendix Buttons and icons These symbols are not always displayed, but appear subject to the system version and the operating condi- tion. Buttons and icons in the menu bar Buttons in the menu bar Icons in the menu bar Main menu call-up WiFi service interface "...
  • Page 52 Information on the set value Temporary deactivation of display screen for clean- System components/system hydraulics DHW cylinder Heating circuit without mixer Heating circuit with mixer Vitotronic 300: Menu overview Home screen overview Home screen Main menu See the following chapter...

  • Page 53: Main Menu Overview

    Appendix Vitotronic 300: Menu overview (cont.) Energy cockpit Default display in the Energy cockpit Solar thermal system energy yield Energy statement in conjunction with solar thermal system DHW cylinder temperature Energy consumption and operating data Favourites For faster access to set menus...
  • Page 54 Appendix Vitotronic 300: Menu overview (cont.) Settings Language Display brightness Brightness, operation Brightness, standby Date and time Date Time Buzzer Rename heating circuits Heating circuit 1 Heating circuit 2 Heating circuit 3 Factory settings Heating circuit 1 Heating circuit 2...
  • Page 55 Appendix Vitotronic 300: Menu overview (cont.) Heating Heating circuit 1 Comfort mode Economy mode Operating program Standby mode Only DHW Heating and DHW Room temperature Reduced room temperature Time program Heating curve Heating circuit 2 Comfort mode Economy mode Operating program...
  • Page 56 Appendix Vitotronic 300: Menu overview (cont.) DHW set temperature DHW time program Automatic Individual Time program, DHW circulation Automatic Individual Note Subject to the features of your heating system, not all of the call-up options may be available under "Infor- mation".
  • Page 57 Appendix Vitotronic 300: Menu overview (cont.) Information Information general Outside temperature Boiler temperature Act. boiler output Boiler sequence Boiler temperature Boiler 1 Boiler 2 Boiler 3 Sensor 17A Sensor 17B Sensor 9 Common flow temperature Flue gas temperature Central fault message...
  • Page 58 Appendix Vitotronic 300: Menu overview (cont.) Information Information burner Burner Burner hours run Burner starts Burner status Burner stage 1 Burner stage 2 Actual burner output Burner output stage 1 Burner output stage 2 Boiler temperature Set boiler water temperature...
  • Page 59 Appendix Vitotronic 300: Menu overview (cont.) Information Information heating circuit 1, Information heating circuit 2, Information heating circuit 3 Operating program Heating and DHW Only DHW Standby mode Comfort mode Economy mode Holiday program Screed function External hook-up External program...
  • Page 60 Appendix Vitotronic 300: Menu overview (cont.) Information Information solar energy Only in conjunction with solar control module, type SM1: Solar energy bar chart Collector temperature Solar DHW Solar circuit pump Solar energy Speed, solar circuit pump Heating suppression, DHW Only in conjunction with solar control module, type SM1:...
  • Page 61 Appendix Vitotronic 100: Menu overview Home screen overview Home screen Main menu See the following chapter Energy cockpit Default display in the Energy cockpit Energy consumption and operating data Main menu overview Note Subject to the features of your heating system, not all of the menu entries shown may be available under Block/enable boiler Test mode...
  • Page 62 Appendix Vitotronic 100: Menu overview (cont.) Information Information general Boiler temperature Act. boiler output Sensor 17A Sensor 17B Flue gas temperature Central fault message Output 20 Output 29 Output 52 Feed pump LON subscriber no. External hook-up 0 .. 10 V, extension EA1 Time Date Serial number boiler...
  • Page 63 Appendix Vitotronic 100: Menu overview (cont.) Information Service contact details Name Telephone Mobile Email Information LAN (not available) Information, reset data Burner hours run Burner starts All data Service Terminology Setback mode (reduced heating mode) See "Reduced heating mode". Operating program You define the following with the operating program: Note ■...
  • Page 64 Appendix Terminology (cont.) Screed drying Your contractor can activate this function for screed The screed drying function affects heating circuits with drying, for example in your new build or extension. mixer: This means your screed is dried in line with a fixed ■...

  • Page 65: Heating Circuit Pump

    Appendix Terminology (cont.) Slope Outside temperature in °C Fig. 5 Example: For outside temperature 14 °C: − Underfloor heating system, slope 0.2 to 0.8 Low temperature heating system, slope 0.8 to 1.6 Heating system with a boiler water temperature in excess of 75 °C, slope 1.6 to 2.0 Factory-set slope = 1.4 and level = 0.
  • Page 66 (cont.) Each heat generator has its own control unit (Vitotronic 100). One control unit regulates and moni- tors the entire system (Vitotronic 300). Mixer Hot heating water from the boiler is mixed with cooled heating water from the heating circuit. The heating...

  • Page 67: Information On Disposal

    (Altstoff Recycling Austria AG, licence num- ber 5766). Final decommissioning and disposal of the heating system Viessmann products can be recycled. Components DE: Operating fluids (e.g. heat transfer medium) can and fluids from your heating systems are not part of be disposed of at municipal collection points.
  • Page 68 Keyword index Keyword index DHW temperature Biofuels..............50 – Higher..............29 Blocking the boiler............31 – Setting..............28 Boiler blocking or enabling......... 31 Display backlight............31 Boiler heating characteristics, changing.....23 Display screen Boiler sequence, setting..........34 – Cleaning..............32 Burner fault..............46 Drinking water filter............ 67 Burner hours run............
  • Page 69 Keyword index Keyword index (cont.) Holiday program Product information............ 10 – Cancelling/deleting..........27 Pump – Enable..............26 – Cylinder heating............67 Home screen..............12 – DHW circulation............67 Hours run..............16 – Heating circuit............65 – Solar circuit............. 66 Icons................51 Information..............10 Reduced room temperature (night temperature)..10 Information call-up............36 Reset................34...
  • Page 70 Keyword index Keyword index (cont.) Time setting..............31 Temperature Troubleshooting............43 – Reduced room temperature........22 – Scanning..............36 – Set temperature..........66, 67 Underfloor heating............64 – Standard room temperature........22 Temperatures, setting..........22 Terminology..............63 Water too cold............45 Test mode..............40 Water too hot..............46 Time/date, factory setting...........

  • Page 72: Your Contact

    Your contact Contact your local contractor if you have any questions about your system or wish to arrange maintenance or repair work. You can find local contractors on the internet at www.viessmann.de. Viessmann Werke GmbH & Co. KG Viessmann Limited...

This manual is also suitable for:

Vitotronic 100Vitotronic 200

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