ABB Ability Cassia X1000 Installation Manual page 20

Gateway is not reading the Smart Sensor data:
Check that the Smart Sensors are within the gateway's range.
-
Gateway is reading the data from Smart Sensors in timely manner. It can take
-
couple of hours to see the first measurements in Smart Sensor portal.
Check from the Status Page if it shows the Online Time. If not, please check the
-
Internet connection.
If the Online Time is shown, check in the Container page that under Installed APPs
-
section (in fw 1.4.3 the section is called List of installed apps) there is an APP
called GwAppProd. If not, contact the Smart Sensor Support (email address at the
end of the manual) requesting the gateway application to be installed.
Testing the internet speed (fw 2.1.0):
The SpeedTest tool can be used to measure the throughput of the internet
connection.
This tool can be found in the local configuration page, under the Other tab in the
Debug Tools section of the page.
The fields must be completed as shown below, then click Start.
It will take ~10 seconds for the result to be shown.
DOCUMENT ID
9AKK107046A4620
© Copyright 2021 ABB. All rights reserved.
Figure 16 SpeedTest tool
REV.
K
AB B ABI LIT Y™ SM ART S ENSO R BLU ETOOTH ® G AT EWAY
DATE
November 2021
LANG. PAGE
EN 20/23