Troubleshooting - ElectrIQ CD12PW User Manual

Issue Cause
Hot or cold
air being Normal Operation
produced
Is the plug properly
inserted in the socket?
Unit does not
operate
Does the tank full
indicator is red?
Front louvres Louvre motor is
do not open blocked
Is the unit set to a
humidity level lower
than the humidity of the
room?
Dehumidifier
Is the temperature too
does not
low for water extraction
extract water
to be efficient?
Is any intake grill or
outlet blocked? Is the
unit too close to walls.
Airflow Are the filters dirty or
seems weak clogged?
Is the unit on an
Unit is noisy
uneven surface?
during
operation
Is filter clogged?
E3 or E4 Humidity sensor error
Temperature sensor
E1 or E2
error
Abnormal Coil sensor
E5 or E6
temperature or current
Defrost light
on and unit
Unit is defrosting
stops
regularly
Tank full red Water tank full
light notification
Any other malfunctions will need to be reported to electriQ service centre. Do not attempt
unauthorised repairs as these may invalidate the warranty.

TROUBLESHOOTING

Solution
When the unit is in dehumidifying mode it absorbs humid air
from room and freezes it to reduce the humidity.
During the cold cycle there should be cold air coming out of
the unit During the defrost cycle hot dry air should be
coming out of the outlet grill.
Insert the plug into the socket and ensure the socket is
switched on.
Tank full, float displaced or tank not properly inserted.
Empty tank, check float and make sure tank is properly
inserted in unit.
Check if anything is blocking the louvre
Try to move the louvres gently up and down while the unit is
off. If the above fails return the unit to service centre
Set the humidity level on the humidistat below the current
humidity reading.
Increase temperature in the room or reposition the unit.
Remove obstructions and restart the unit.
Ensure a distance of at least 20 cm between the unit &
walls
Please service the filters regularly as per the user manual.
Please place on flat horizontal surface. Where possible this
should be soft such as rubber or carpet to prevent
vibrations.
Please service the filters regularly as per user manual.
Use the unit within the prescribed humidity range. Unplug
the unit, rest and plug it back in. If error repeats, call the
service centre.
Use the unit within the prescribed temperature range.
Unplug the unit, rest and plug it back in. If error repeats, call
the service centre.
Use the unit within the prescribed humidity and temperature
range. Unplug the unit, rest and plug it back in. If error
repeats, call the service centre.
Allow the unit to automatically defrost. The protection will
clear after the unit self defrosts. Increase the temperature in
the room if this repeats too often
Tank is full or is not in the right position-- Empty the tank
and replace in the right position.
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