Arris SURFboard mAX User Manual page 36

▶ Access Path:
1. Tap Network at the bottom of the SURFboard Central mobile app.
2. Expand Network Settings with the + button.
3. Tap General Settings.
▶ Enable or disable IPv6 support:
4. Move the slider for IPv6 Enable to the left to disable or to the right to enable.
WAN Settings
Configure your mAX router's WAN IP
Based on your Internet Service Provider (ISP) configuration, you may need to set a static
IP for your mAX router. This is not typical for most users, but may apply to some business
accounts. You can view the default DHCP settings on the WAN IP CONFIGURATION screen.
CAUTION: Misconfiguration of this setting will cause disruption of Internet access
across all your network devices.
▶ Access Path:
1. Tap Network at the bottom of the SURFboard Central mobile app.
2. Expand Network Settings with the + button.
3. Tap WAN Settings > WAN IP Configuration.
▶ WAN IP through DHCP:
4. Select DHCP. Your mAX router will retrieve your WAN IP information from your ISP.
▶ WAN IP through Static:
5. Select STATIC to manually configure these settings.
a. Populate the fields with the values provided by your ISP.
b. Tap SAVE CHANGES.
The mAX router will re-establish its WAN connection and may briefly show a red LED.
Configure your mAX Wi-Fi home network's DNS
A Domain Name Server (DNS) is, by default, configured by your ISP. The DNS server allows
your devices to access services across networks by name instead of by IP address. The
default configuration for this value is Automatic. Switching this default configuration to
Static is possible for the advanced user that desires more control over website lookups. This
may be for speed, security, or reliability. You must know the address of another DNS server
before turning off the default.
▶ Access Path:
1. Tap Network at the bottom of the SURFboard Central mobile app.
2. Expand Network Settings with the + button.
3. Tap WAN Settings > DNS Configuration.
▶ Automatic DNS configuration:
4. Select the Automatic option. Your mAX router will retrieve DNS information from your
ISP.
▶ Static DNS configuration:
SURFboard mAX User Guide Standard Revision x.1
Chapter 4: SURFboard Central mobile app features
36