Arris SBR-AC3200P User Manual
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Arris SBR-AC3200P User Manual

Arris SBR-AC3200P User Manual

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SURFboard SBR-AC3200P Wi-Fi
Router
User Guide
Release 33 ISSUE 1.5 October 2015
October 2015
PN 365-095-28245

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Summary of Contents for Arris SBR-AC3200P

  • Page 1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Release 33 ISSUE 1.5 October 2015 October 2015 PN 365-095-28245...
  • Page 2 ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change.

  • Page 3: Table Of Contents

    Configure Your IP Address ....................19 Verify & Renew Your IP Address..................21 Setting Up a Wireless Network Connection............23 Launch the SBR-AC3200P Quick Start Wizard ..............23 Register Your SBR-AC3200P..................... 25 Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide...
  • Page 4 Manually Set Up a Wireless Network on Your Computer ..........25 Use the SBR-AC3200P WPS Pairing Button ..............26 Test Your Wireless Network Connection................. 26 Managing Your Wi-Fi Router and Connected Networks.......... 28 Start the Wi-Fi Router Web Manager................28 Wi-Fi Router Web Manager Menu Options..............

  • Page 5: Safety Requirements

    Chapter 1 Safety Requirements The ARRIS SBR-AC3200P Wi-Fi Router complies with the applicable requirements for performance, construction, labeling, and information when used as outlined below: Do not use product near water (i.e. wet basement, bathtub, sink or near a swimming pool, ...

  • Page 6: Rf Exposure

    (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 7 30 cm de distance entre la source de rayonnement et votre corps. Industry Canada ICES-003 Compliance Label:CAN ICES-3(B)/NMB-3(B) Industry Canada ICES-006 Compliance Label: CAN ICES-6/NMB-6 Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 8: Product Overview

    AC outlets to allow for network connectivity in or around your home environment. About The Wi-Fi Router The SBR-AC3200P is more than just a WI-FI Router. This advanced Access Point is the start of a new home network experience that offers the following benefits: Tri-band concurrent 802.11AC radios: two for the 5 GHz band and one for the 2.4 GHz...

  • Page 9: What Is G.hn

    1 Gb/s using the network of power lines that already exists in your home. The SBR-AC3200P uses the power cable connected to the Wi-Fi Router to connect to your home AC power grid. G.hn is an ITU Specification managed by the HomeGrid Forum (http://www.homegridforum.org/ ).

  • Page 10: Items You Need

    To use the Wi-Fi Router, you need high-speed Internet service from your service provider. Recommended Hardware The following hardware configuration is recommended. Computers not meeting this configuration can still work with the SBR-AC3200P, but may not be able to make maximum use of SBR-AC3200P throughput. CPU: P4, 3GHz or faster ...

  • Page 11: Windows

    Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported Ethernet or wireless LAN connection must be available. About this Manual This manual covers the SURFboard SBR-AC3200P Wi-Fi Router. The model number is on the label affixed to the bottom of the Wi-Fi Router. 1. Model Name 2.

  • Page 12: Contact Information

    We can also provide technical assistance via chat and email on the support website. ARRIS Technical Support is available by phone at 877-466-8646. Please be prepared to provide your product's model number and serial number, which can be found on the Wi-Fi Router's label.

  • Page 13: Installing The Wi-Fi Router

    WPS pairing mode Flashing red Start-up/error mode Rear Panel The rear of the Wi-Fi Router has the following connectors and controls: Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 14: Indicator Lights For The Sbr-Ac3200P

    Steady red No secure link Wi-Fi links Steady green Wireless interface enabled (2.4 GHz and Flashing green Wireless activity 5.0 GHz) Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 15: Selecting An Installation Location

     If the modem is not located in an ideal location for the Wi-Fi Router, you can add a RipCurrent Network Extender to the modem device, then connect the SBR-AC3200P to the Internet using the power line in another location.

  • Page 16: Ethernet, Wireless, Or Gigabit Home Networking

    Ethernet is a standard method of connecting two or more computers into a Local Area Network (LAN). You can use the Ethernet connection if the computer has built-in Ethernet hardware. The SBR-AC3200P provides support for up to four such connected devices. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc.

  • Page 17: Connecting The Wi-Fi Router

    Chapter 3: Installing the Wi-Fi Router Note: To connect more than four computers to the SBR-AC3200P through the Ethernet ports, you need an Ethernet switch (available at computer retailers). The Wi-Fi Router package comes with one 4-foot (1.2m) Ethernet cable (the connectors look like wide telephone connectors);...

  • Page 18: Configuring The Wireless Connection

    5. To manage the setup of the Wi-Fi Router, you can use a second Ethernet cable (not provided) to connect a computer to an available LAN port on the SBR-AC3200P, or you can connect wirelessly by using the preset wireless security settings printed on the Wi-Fi Router's label located on the bottom of the Wi-Fi Router.

  • Page 19: Setting Up An Internet Connection

    Setting up an Internet Connection IMPORTANT! Your computer may already be configured to automatically access the Internet. If so, do not change the network options on your computer. Please contact ARRIS Technical Support for assistance or verification. If you cannot access the Internet after installing the Wi-Fi Router, you may have to manually set up your computer to connect to the Internet.
  • Page 20 Local Area Connection to open the Local Area Connection Status window. 5. Click Properties to open the Local Area Connection Properties window. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 21: Verify & Renew Your Ip Address

    Verify & Renew Your IP Address 1. Open a command prompt window using the Start button and command from the Taskbar on your desktop. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 22 4. To renew the IP address, type ipconfig/renew and press Enter. A new IP address for your computer or other Ethernet-enabled device will display. 5. Type exit and then press Enter to return to Windows. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 23: Setting Up A Wireless Network Connection

    Launch the SBR-AC3200P Quick Start Wizard The SBR-AC3200P Quick Start Wizard is a six-step application to help you quickly configure your basic wireless network settings. Depending on your home network setup, you can further customize your wireless home network configuration after completing the wizard.
  • Page 24 WPA2-PSK, the default security code, is automatically set and the network settings are displayed. 11. Click Apply to accept or Previous to change the configuration. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 25: Register Your Sbr-Ac3200P

    Register now to register your SBR-AC3200P now. Note: If you do not want to register your SBR-AC3200P right now, you can click Ask me later. The Web Manager will prompt you to register the next time you log into the Web Manager.

  • Page 26: Use The Sbr-Ac3200P Wps Pairing Button

    1. Power ON your SBR-AC3200P and other WPS-enabled devices that you want to connect to your wireless network. 2. Press and hold the WPS button located on the rear of the SBR-AC3200P for five to 10 seconds and then release. (See Rear Panel (page 13) for more information.)
  • Page 27 (http://www.surfboard.com)) in the address bar, and then click or press Enter. 4. If the website did not open, please call ARRIS Technical Support at 1-877-466-8646 for assistance. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide...

  • Page 28: Managing Your Wi-Fi Router And Connected Networks

    Chapter 6 Managing Your Wi-Fi Router and Connected Networks Use the SBR-AC3200P Web Manager to view and monitor the configuration settings and operational status of your Wi-Fi Router. You can also configure your network connections and wireless security settings. See Protecting &...

  • Page 29: Wi-Fi Router Web Manager Menu Options

    Reset button on the back of the SBR-AC3200P, then press and hold the button for more than five seconds. The Wi-Fi Router will be reset to its original factory settings, and any customized settings that you have set will be lost.

  • Page 30: Main Menu Links

    Chapter 6: Managing Your Wi-Fi Router and Connected Networks Main Menu Links The SBR-AC3200P main menu and related submenu option links are also displayed along the bottom of the SBR-AC3200P Web Manager screen. To open a submenu option, click the link. Menu Option Function...

  • Page 31: Get Help

    Get Help You can choose any of the following three options to obtain help information for any SBR- AC3200P Web Manager function. General help information is available for any SBR-AC3200P menu option when you click the Help button on that page.

  • Page 32: Help Links

    Provides a concise list of your configuration settings with applicable links for easy access when you click Help, About on the SBR-AC3200P Main Menu. The link opens the related configuration screen. Field Level Help More specific help information is available throughout the web manager for field level help when you click Help located to the right of the applicable field (see sample screenshot below).

  • Page 33: Test Your Connection

    5. Click Start Test to begin the test. The results will appear in the box at the bottom of the screen. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 34: Configure Your Lan

    Caution: We highly recommend that you perform the configuration backup using the SBR- AC3200P default login username and password. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 35: Restore Your Configuration Settings

    We recommend that you create a backup copy of your configuration before resetting the Wi-Fi Router. See Back Up Your Wi-Fi Router Configuration for more information. From the SBR-AC3200P Web Manager, do the following to open the Status Security screen: 1. Click Status on the SBR-AC3200P Main Menu.

  • Page 36: Update Your Wi-Fi Router Firmware

     Update Your Wi-Fi Router Firmware You can update the firmware on your SBR-AC3200P Wi-Fi Router when ARRIS releases new firmware versions. The new firmware releases may contain updates for operational improvements or resolutions to problems. These updates will not delete or overwrite your personal user settings such as your password.

  • Page 37: Exit The Sbr-Ac3200P Web Manager

    Exit the SBR-AC3200P Web Manager To log out and close the SBR-AC3200P Web Manager: Click Logout located in the upper right corner of the screen above the SBR-AC3200P Main  Menu. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide...

  • Page 38: Protecting & Monitoring Your Wireless Network

    Change the Default User Name and Password To change the default user name: 1. Log in to the SBR-AC3200P from any web browser on the computer connected to the SBR- AC3200P. 2. Type the SBR-AC3200P Web Manager IP address, http://192.168.100.254, in the Address bar and then press Enter.
  • Page 39 Restore Factory Defaults.  Figure 3: Change User Name Screen 8. Click Apply to update your user name. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 40: Set Up Firewall Protection

    You can also block Java Applets, Cookies, ActiveX controls, popup windows, Proxies, and website access. See Protection Level for more information. To set the firewall protection level: Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 41: Set Up Parental Controls

    Chapter 7: Protecting & Monitoring Your Wireless Network 1. From any screen, click the Firewall-Protection Level menu link or click the Firewall menu button on the SBR-AC3200P Main Menu and then select Protection Level. 2. Click the Firewall Protection Setting drop-down button to select the firewall protection level.
  • Page 42 See Parental Control for more information. To set Parental Controls: 1. From any screen, click the Firewall-Parental Control menu link or click the Firewall menu button on the SBR-AC3200P Main Menu and then select Parental Control. 2. Click Current Time Zone drop-down button to select your time zone.

  • Page 43: Set Up Port Triggers

    See Set Up Firewall Protection for more information. To configure Port Triggers: 1. Click Advanced on the SBR-AC3200P Main Menu bar. 2. Click Port Triggers from the Advanced submenu options. Figure 5: Advanced Port Triggers Screen 3.

  • Page 44: Set Up Port Forwarding

    To set up Port Forwarding: 1. Click Advanced on the SBR-AC3200P Main Menu bar. 2. Click Port Forwarding from the Advanced submenu options. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 45 Select TCP, UDP, or BOTH from the Internet Protocol drop-down list.  Select to enable port forwarding or to disable it.  Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 46: Set Up The Dmz Host

    You can configure one computer on your home network to be the DMZ Host. That computer will operate outside of the SBR-AC3200P firewall and allow remote access from the Internet to your computer, gaming device, or other IP-enabled device. The DMZ Host feature will only allow outside users to have direct access to the designated DMZ Host device and not your home network.
  • Page 47 If you do not reset the IP address, that computer will be exposed to the public Internet. Release 33 ISSUE 1.5 October 2015 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 48 Corporate Headquarters ARRIS · Suwanee · Georgia · 30024 · USA T: 1-678-473-2000 F: 1-678-473-8470 www.arris.com...

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