Arris SURFboard SBR-AC1200P User Manual
  1. Manuals
  2. Brands
  3. Arris Manuals
  4. Wireless Router
  5. SURFboard SBR-AC1200P
  6. User manual

Arris SURFboard SBR-AC1200P User Manual

Wi-fi router
Hide thumbs Also See for SURFboard SBR-AC1200P:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
SURFboard SBR-AC1200P Wi-Fi
Router
User Guide
Release 33 ISSUE 1.3 December 2015
December 2015
PN 365-095-28243

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SURFboard SBR-AC1200P and is the answer not in the manual?

Questions and answers

Related Manuals for Arris SURFboard SBR-AC1200P

Summary of Contents for Arris SURFboard SBR-AC1200P

  • Page 1 SURFboard SBR-AC1200P Wi-Fi Router User Guide Release 33 ISSUE 1.3 December 2015 December 2015 PN 365-095-28243...
  • Page 2 ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change.

  • Page 3: Table Of Contents

    Setting Up a Wireless Network Connection ............25 Launch the SBR-AC1200P Quick Start Wizard ..............25 Register Your SBR-AC1200P ..................... 28 Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 4 Filter Devices Based on IP ....................50 Restrict Wireless Access ....................51 Prioritize Network Traffic Based on Media Type ............. 52 Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 5 Set Up Port Triggers ......................54 Set Up Port Forwarding ....................54 Set Up the DMZ Host ....................... 56 Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 6: Safety Requirements

    Chapter 1 Safety Requirements The ARRIS SBR-AC1200P Wi-Fi Router complies with the applicable requirements for performance, construction, labeling, and information when used as outlined below: Do not use product near water (i.e. wet basement, bathtub, sink or near a swimming pool, ...

  • Page 7: Rf Exposure

    (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 8 Les types d'antenne non inclus dans cette liste, et dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 9 Connecteu 2400~2483.5MH 5150~5250MH 5725~5850MH Type Dipôl I-pex 1.83 Dipôl I-pex 2.02 PIFA I-pex 2.87 3.60 PIFA I-pex 3.23 3.82 Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 10: Product Overview

    SURFboard SBR-AC1200P Wi-Fi Router brings it all to you faster and more reliably. The SURFboard SBR-AC1200P Wi-Fi® Router provides four Ethernet connections for use as the hub of your home/office Local Area Network (LAN). The SBR-AC1200P also provides 802.11a/b/g/n/ac wireless connectivity for enhanced mobility and versatility.

  • Page 11: What Is Ripcurrent

    In order to ensure the best performance of your G.hn network, we recommend that you only use 3-prong grounded outlets. A 2-prong outlet will operate sufficiently, but with a lower throughput speed. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 12: What's In The Box

     End User License Agreement  Important: Before returning this product to the store, please call ARRIS Technical Support for assistance in resolving any technical issues. Support for SURFboard products is managed by ARRIS. For assistance, please call 1-877-466- 8646 or visit the ARRIS Consumer Support website at http://www.arris.com/consumers.

  • Page 13: Windows

    Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported Ethernet or wireless LAN connection must be available. About this Manual This manual covers the SURFboard SBR-AC1200P Wi-Fi Router. The model number is on the label affixed to the bottom of the Wi-Fi Router. 1. Model name 2.

  • Page 14: Contact Information

    We can also provide technical assistance via chat and email on the support website. ARRIS Support is available by phone at 877-466-8646. Please be prepared to provide your product's model number and serial number, which can be found on the Wi-Fi Router's label.

  • Page 15: Installing The Wi-Fi Router

    WPS pairing mode Flashing red Start-up/error mode Rear Panel The rear of the Wi-Fi Router has the following connectors and controls: Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 16: Indicator Lights For The Sbr-Ac1200P

    Wi-Fi links Steady green Wireless interface enabled (2.4 GHz and Flashing green Wireless activity 5.0 GHz) Wireless interface disabled Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 17: Selecting An Installation Location

     wireless speaker/receiver systems, or other wireless networks) Placing the device in a cabinet or other enclosed space  Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 18: Ethernet, Wireless, Or Gigabit Home Networking

    Category 5e (CAT5e) straight-through cable. CAT5e or Cat6 cable is required for gigabit Ethernet (Gig-E), not regular CAT5 cable. Wireless Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 19: Connecting The Wi-Fi Router

    Wi-Fi Router. You should configure the Wi-Fi Router's wireless settings. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 20 Note: At a minimum, you should set a login password and set up wireless security. Refer to Setting Up a Wireless Network Connection (page 25) for complete instructions on configuring the wireless connection. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 21: Setting Up An Internet Connection

    Setting up an Internet Connection IMPORTANT! Your computer may already be configured to automatically access the Internet. If so, do not change the network options on your computer. Please contact ARRIS Technical Support for assistance or verification. If you cannot access the Internet after installing the Wi-Fi Router, you may have to manually set up your computer to connect to the Internet.
  • Page 22 Control Panel Home pane to open the Network Connections window. 4. Click Local Area Connection to open the Local Area Connection Status window. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 23: Verify & Renew Your Ip Address

    2. Type cmdand click to open a command prompt window. 3. Type ipconfig and press Enter to display the IP configuration. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 24 4. To renew the IP address, type ipconfig/renew and press Enter. A new IP address for your computer or other Ethernet-enabled device will display. 5. Type exit and then press Enter to return to Windows. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 25: Setting Up A Wireless Network Connection

    Enter. The Login screen appears. 3. Type the default username and password. Both entries are case-sensitive. admin Username: Password: password Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 26 5. Click Launch Quick Start Wizard to start the wizard. The Welcome screen appears. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 27 9. Click Next. Network configurations are created for each band in your wireless network. 10. Click Next. The Wi-Fi security type is created. The WPA2-PSK security code is the strongest security default. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 28: Register Your Sbr-Ac1200P

    Product Information from the drop- down menu. 2. Follow the instructions on screen to register your SBR-AC1200P. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 29: Manually Set Up A Wireless Network On Your Computer

    Firefox, or Safari. 4. Type a valid URL (such as http://www.surfboard.com) in the address bar, and press Enter. If the website failed to open, please contact your service provider or call ARRIS Technical Support at 1-877-466-8646 for assistance. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc.

  • Page 30: Adding G.hn Extenders To Your Network

    Adjust the location if the LED is red or amber. LED Color G.hn Signal Strength Green Excellent signal Amber Weak signal No signal Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 31: Creating A Custom Domain Name And Password To Pair Your Sbr-Ac1200P

    7. In the field, enter the pairing password that you want to assign to your network. 8. Click Apply. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 32: Unpairing Your Sbr-Ac1200P

    Internet. The domain name and password will also be deleted as well. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 33: Managing Your Wi-Fi Router And Connected Networks

    3. Type the default user name and password. Both entries are case-sensitive. Username: admin Password: password 4. Click Login to open the SBR-AC1200P Web Manager. The SBR-AC1200P Main Screen appears. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 34: Wi-Fi Router Web Manager Menu Options

    The SBR-AC1200P main menu buttons are displayed along the top of the SBR-AC1200P Web Manager screen. To display the drop-down submenu options, click the menu button. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 35: Main Menu Links

    Configures and monitors the Wi-Fi Router firewall Help Provides general information to help you set up your home network Logout Closes the SBR-AC1200P Web Manager Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 36: Get Help

    (page 37)  Help Overview General help information is available when you click Help, Overview on the SBR-AC1200P Main Menu. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 37: Help Links

    (or firmware) version and the current network connection status of the Wi-Fi Router. To open the Status Product Information page: 1. Click Status on the SBR-AC1200P Main Menu. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 38: Test Your Connection

    Start Test to begin the test. The results will appear in the box at the bottom of the screen. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 39: Set Up Dhcp

    DNS. If you do need to set up dynamic DNS: 1. Click Basic on the SBR-AC1200P Main Menu. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 40: View Your Ipv6 Configuration

    The Basic USB Connect screen shows the USB configuration and status information for your Wi-Fi Router. To view your USB configuration and status information: Basic 1. Click on the SBR-AC1200P Main Menu. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 41: Disable Leds On The Back Panel

    To create a back up copy of your configuration settings: 1. Click Basic on the SBR-AC1200P Main Menu. 2. Click Backup and Restore from the Basic submenu options. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 42: Restore Your Configuration Settings

    From the SBR-AC1200P Web Manager, do the following to open the Status Security screen: 1. Click Status on the SBR-AC1200P Main Menu. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 43: Update Your Wi-Fi Router Firmware

    Update Your Wi-Fi Router Firmware You can update the firmware on your SBR-AC1200P Wi-Fi Router when ARRIS releases new firmware versions. The new firmware releases may contain updates for operational improvements or resolutions to problems. These updates will not delete or overwrite your personal user settings such as your password.

  • Page 44: Exit The Sbr-Ac1200P Web Manager

    To log out and close the SBR-AC1200P Web Manager: Click Logout located in the upper right corner of the screen above the SBR-AC1200P Main  Menu. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 45: Protecting & Monitoring Your Wireless Network

    4. Click Login to open the SBR-AC1200P Web Manager. The Status Connection screen appears. 5. Click the Status menu button and then click Security to display the Status Security screen. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 46 Restore Factory Defaults. Figure 2: Change User Name Screen 8. Click Apply to update your user name. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 47: Set Up Firewall Protection

    You can also block Java Applets, Cookies, ActiveX controls, popup windows, Proxies, and website access. See Protection Level for more information. To set the firewall protection level: Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 48: Set Up Remote Configuration Management

    SBR-AC1200P from anywhere on the Internet. Once you set up Remote Configuration Management, you can access the SBR-AC1200P by browsing to the WAN IP address at port 80. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 49: Filter Devices Based On Ip Address

    IP addresses that you want to prevent from reaching the Internet. Enabled 4. Click to block each range of IP addresses. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 50: Filter Devices Based On Ip

    • Choose Semi-Auto if you want to use the Wi-Fi Router Web Manager to configure wireless extenders yourself. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 51: Restrict Wireless Access

    (and allow all others) 6. Use the MAC Address List fields to identify a list of devices. 7. Click Apply. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 52: Prioritize Network Traffic Based On Media Type

    You can also link each user on yoru network to specified rules for login, time-access, and content filtering. See Parental Control for more information. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 53 10. Select the days of the week that you want to allow the selected user to access the Internet. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 54: Set Up Port Triggers

    You can use Port Forwarding to set up a computer or other network device on your home network (LAN) to be accessible to computers or other remote network devices on the Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 55 Port field and the last number of the port range in the End Port field. 4. Do the following to set up your Local IP Address: Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

  • Page 56: Set Up The Dmz Host

    DMZ Host device and not your home network. To create the DMZ Host: 1. Click Advanced on the SBR-AC1200P Main Menu bar. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 57 If you do not reset the IP address, that computer will be exposed to the public Internet. Release 33 ISSUE 1.3 December 2015 SURFboard SBR AC1200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
  • Page 58 Corporate Headquarters ARRIS · Suwanee · Georgia · 30024 · USA T: 1-678-473-2000 F: 1-678-473-8470 www.arris.com...

Table of Contents