Troubleshooting - Wireless Doorbell - HAMPTON BAY HB-7611-02 Use And Care Manual

Troubleshooting - Wireless Doorbell

Problem Possible Cause
The doorbell does
not sound.
The batteries
seem okay, but
the doorbell does
not work after
installation.
Doorbell sounds
when not intended
(false triggers).
The push button and
doorbell are not synced.
The batteries are not
installed correctly.
The batteries are dead.
The doorbell or push
button is mounted on
metal or near metal
studs.
The doorbell is mounted
near a concrete floor
or wall.
The doorbell and push
button are installed too
far apart.
Doorbell is receiving in-
terference from another
wireless device.
Solution
Follow step 2 under Installation - Wireless Doorbell to
sync.
Make sure the batteries are installed according to the
diagram inside the push button and doorbell (if ap-
plicable).
Check the charge of the push button and doorbell batter-
ies (if applicable) and replace if necessary.
Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell or push
button away from the metal surface.
Concrete may reduce range. Move the doorbell away
from the concrete surface.
Locate the doorbell closer to the push button.
Reset doorbell and push button.
Remove push button batteries. Wait 30 seconds.
Press and hold the push button for 10 to 15 seconds
within 60 seconds after installing battery into the
push button.
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep-Beep-Beep".
To re-sync the push button and doorbell, follow step
2 under Installation - Wireless Doorbell.
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Please contact 1-844-760-3644 for further assistance.
HAMPTONBAY.com