Troubleshooting - HAMPTON BAY HB-7951-02 Use And Care Manual

Troubleshooting

Problem Possible Cause
The doorbell does
not sound.
The batteries
seem okay, but
the doorbell does
not work after
installation.
Doorbell sounds
when not intended
(false triggers).
The push button (not
included) and doorbell
are not synced.
The batteries are not
installed correctly.
The batteries are dead.
The push button (not
included) is mounted
on metal or near metal
studs.
The doorbell and push
button are installed too
far apart.
Doorbell is receiving in-
terference from another
wireless device.
Solution
Follow step 4 under Installation to sync.
Make sure the batteries are installed according to the
diagram inside the push button and doorbell.
Check the charge of the push button and doorbell batter-
ies and replace if necessary.
Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the push button away
from the metal surface.
Locate the doorbell closer to the push button.
Reset the doorbell and push button (not included).
Remove the push button batteries. Wait 30 seconds.
Press and hold the push button for 10 to 15 seconds
within 60 seconds after installing the battery into
the push button.
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep-Beep-Beep".
To re-sync the push button and doorbell, follow step
4 under Installation.
7
Please contact 1-844-760-3644 for further assistance.
HAMPTONBAY.com