Care And Cleaning; Troubleshooting - HAMPTON BAY HB-27102-03 Use And Care Manual

Care and Cleaning

Use a dry cloth to clean the doorbell cover and base.
Do not use cleaners or polishes.
Do not use any fluids on the doorbell base.

Troubleshooting

Problem Possible Cause
The doorbell does
not sound.
The transformer may
not be working properly.
The push button may
not be working properly.
The doorbell may not be
working properly.
Solution
Test transformer voltage output with a volt meter. Set
the volt meter to read A/C voltage. Voltage should read
between 18 - 22 volts A/C on the low voltage side of the
transformer when the doorbell is NOT playing. If the volt
meter reads below 18 volts, replace the transformer.
Remove the push button that is not working from the
door frame. Disconnect the wires from the terminals and
touch the bare wires together. If the doorbell sounds, the
push button is defective. Replace the push button.
Disconnect the wire from the terminal marked "TRANS".
While someone presses the push button at the front
door, quickly touch the "TRANS" wire to the terminal
marked "FRONT". You will see a small spark if the push
button, wiring, and transformer are operating properly.
Repeat the steps for the "REAR" terminal and the rear
push button. If the wiring between the transformer and
the push button(s) checks out properly, replace the
doorbell.
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Please contact 1-844-760-3644 for further assistance.
HAMPTONBAY.com