Care And Cleaning; Troubleshooting - HAMPTON BAY HB-7313-03 Use And Care Manual

Care and Cleaning

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Use a dry cloth to clean the doorbell and push button.
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Do not use cleaners or polishes.
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Do not use any fluids on the doorbell or push button.

Troubleshooting

Problem Possible Cause
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Doorbell does not
sound.
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□
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Doorbell does
not work after
installation.
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Doorbell is not receiving
power.
Push button and doorbell
are not synced.
The chime is muted.
Doorbell or push button is
mounted on metal or near
metal studs.
Doorbell is mounted near
a concrete floor or wall.
Doorbell and push button
are installed too far apart.
Solution
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Make sure the plug-in doorbell has power.
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Sync the push button and doorbell:
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Press and hold the "Mute" button on the doorbell
for 3 seconds. The doorbell will sound a "Beep-
Beep" and will flash the green light two times.
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Press the push button within 10 seconds. The
doorbell will sound a "Beep-Beep" tone to indicate
the push button is synced.
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Press the push button to ensure operation.
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Press and release the mute button to unmute the
doorbell.
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Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell or push
button away from the metal surface.
□
Concrete may reduce range. Move the doorbell away
from the concrete surface.
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Locate the doorbell closer to the push button.
7
Please contact 1-844-760-3644 for further assistance.
HAMPTONBAY.com