Chapter Six; Troubleshooting; Section A: No Connection To The Image Management Server - Hologic Genius Operator's Manual

6
T
ROUBLESHOOTING
C h a p t e r S i x

Troubleshooting

SECTION
A
NO CONNECTION TO THE IMAGE MANAGEMENT SERVER
The Digital Imager must have an active connection to the Image Management Server in order to
image slides or display data describing slides.
If communication between the Digital Imager and Image Management Server is disrupted, the
banner across the top of the touch screen display turns red. Slides cannot be imaged until after the
connection with the Image Management Server is restored.
Figure 6-1 No connection between Image Management Server and Digital Imager
Check that the cable to the Image Management Server is properly connected to the Digital Imager
computer. Check that the Image Management Server is up and running. This may require assistance
from your facility's network administrator.
Genius™ Digital Imager Operator's Manual 6.1