Forget The Password To Login The Nvr; Nvr Cannot Detect The Hdd; The Firmware Version Of The Nvr Is Outdated - Reolink RLN8-410 User Manual

5. Forget the password to login the NVR.

If you still have a phone or computer that can access the NVR, please directly
restore the NVR via the software. After restoration, you can create a new password.
 For Reolink App, go to NVR Settings > Advanced page, click Restore.
 For Reolink Client, go to NVR Settings > System > Maintenance, click Restore.
If currently no device has access to the NVR, you can reset it via the monitor with
Super Password (for old UI) or security question (for new UI). Or directly press the
reset button within the NVR.
 For using super password, please refer to: Use Super Password to Reset the
Admin Password on Reolink NVR.
 For using security question, please click Forget Password on the monitor screen,
enter the answer for your security question to reset the NVR password.
 For resetting the NVR, please open the box of the NVR. Keep the monitor screen
on the live video page, then press and hold the reset button for 5-10 seconds.

6. NVR cannot detect the HDD.

For the issue of NVR cannot properly detect or recognize the HDD, please check
the troubleshooting steps below.
Cause 1. The compatibility issue between HDD and NVR.
Solution:
If you added an HDD yourself, please check the size and type of the HDD referring
to the HDD compatibility
hardware version of the NVR.
Please note, the HDD designed for PC can't work with the NVR.
Cause 2. The firmware version of the NVR is outdated.
Solution:
Please check firmware version of the NVR on the Info page, and download the
User Manual
Reolink PoE NVR
list. For the supported HDD size, please check it via the
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