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Table of Contents Preface 1 Basic Storage Array Information About the PS6210 Array Recommended Tools Protecting Hardware Back-Panel Features and Indicators Shutting Down and Restarting an Array 2 Maintaining Drives About Drive Types Identifying Failed Drives Interpreting Drive LEDs Array Behavior When a Drive Fails Drive Handling Requirements Drive Installation Guidelines and Restrictions 3 Maintaining Control Modules...
To contact Dell EqualLogic Technical Support by phone, if you are located in the United States, call 800-945-3355. For a listing of International Dell EqualLogic support numbers, visit dell.com/support/home.
Hardware Owner's Manual Preface Online Services You can learn about Dell products and services by visiting dell.com (or the URL specified in any Dell product information). Warranty Information The array warranty is included in the shipping box. For information about registering a warranty, visit onlineregister.com/dell.
About the PS6210 Array The PS6210 is a PS6x10 10GbE class EqualLogic® PS Series array that continues the focus by Dell™ on industry-standard features and capabilities for the midrange iSCSI SAN market. PS6210 Features The PS6210 array is available in two different form factors, a 2U chassis with 24 2.5-inch drives, and a 4U chassis with 24 3.5-inch drives.
PS6210 Hardware Owner's Manual 1 Basic Storage Array Information Figure 1: Using an Electrostatic Wrist Strap 2. Fit the band tightly around your wrist. 3. Connect the band to ground. You can either plug the banana connector into a matching grounded receptacle, or attach it to the matching alligator clip and connect the clip to a grounded device.
PS6210 Hardware Owner's Manual 1 Basic Storage Array Information Figure 2: Installing the Bezel (2U Array) Figure 3: Installing the Bezel (4U Array) Front-Panel Features and Indicators The front of a PS6210, without the bezel, is shown in Figure 4 Figure Table 1 describes the front-panel features.
PS6210 Hardware Owner's Manual 1 Basic Storage Array Information Figure 4: Front-Panel Features and Indicators (2U Array) Figure 5: Front-Panel Features and Indicators (4U Array) Table 1: Front-Panel Feature Descriptions Item Indicator Icon Description The array status LED lights when the array power is on. •...
PS6210 Hardware Owner's Manual 1 Basic Storage Array Information Figure 6: Back-Panel Features (2U) Figure 7: Back-Panel Features (4U) Table 2: Array Back-Panel Features Item Feature Identifier Description The power switch controls the power supply output to the Power switch None array.
A PS Series array includes redundant, hot-swappable drives, power supplies, and control modules (in a dual control module array). You can remove a redundant component without affecting operation if a functioning component is available. Otherwise, Dell recommends that you cleanly shut down the array and turn off power before removing a component.
Dell uses specially qualified and tested hard drives for its EqualLogic storage systems, and manages hard drive quality and firmware only for those drives. As a result, only Dell-provided hard drives are supported by PS Series arrays. Attempts to use other, unapproved hard drives in the PS6210 array will not be successful.
Off: No power to drive Array Behavior When a Drive Fails In firmware version 7.0 and higher (and also in versions 5.2.5, 6.0.1 and higher) Dell implemented a copy-to-spare operation to replace failing drives. This operation can, in many cases, improve the performance of the drive replacement process by avoiding a full RAID rebuild and as a result can provide better reliability.
PS6210 Hardware Owner's Manual 2 Maintaining Drives If a Spare Drive Is Not Available If a spare drive is not available, the RAID set will become degraded and performance might be impaired. However, a RAID 6 set can survive two simultaneous drive failures. If a spare drive is not available and the failed drive is in a RAID set that is already degraded, data might be lost and must be recovered from a backup.
PS6210 Hardware Owner's Manual 2 Maintaining Drives For example, when you install a drive, the timer starts. If you install another drive before 2 min- utes have elapsed, the timer is restarted. If no other drives are installed, the drive is configured after a delay of 2 minutes.
PS6210 Hardware Owner's Manual 2 Maintaining Drives Installing a 2.5-inch Drive The 2.5-inch drives are installed vertically, with the drive release latch on the top and the drive label on the bottom. 1. Wear electrostatic protection when handling a drive. See Protecting Hardware on page 2.
PS6210 Hardware Owner's Manual 2 Maintaining Drives Removing a 3.5-inch Drive 1. Remove the bezel. See Removing the Bezel on page 2. Press the release button (callout 1 in Figure 12). The drive latch opens and the drive emerges partway from the array (callout 2). 3.
PS6210 Hardware Owner's Manual 2 Maintaining Drives 4. Push the drive completely into the slot (callout 2). The drive handle will begin to close onto the drive (callout 3). 5. Push in the handle until you hear a click (callout 4). Figure 13: Installing a 3.5-inch Drive Verify that the new drive is operational by examining the LEDs on the front panel, as described in Interpreting Drive LEDs on page...
PS6210 Hardware Owner's Manual 2 Maintaining Drives Figure 14: Removing and Installing a 3.5-Inch Hard-Drive Blank Figure 15: Removing and Installing a 2.5-Inch Hard-Drive Blank Table 5: Hard Drive Blank Callout Values Item Description Drive blank Release tab Installing a Drive Blank 1.
3 Maintaining Control Modules Different PS Series array models contain different control module types. The combination of chassis type, control module pair, and drives determines the PS Series array model number. The control modules in a PS Series array contain the PS Series firmware, which provides the Group Manager GUI, the command line interface, and all the array and storage management functions and features.
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules Only one control module is active (providing disk access and serving network traffic) at one time. The secondary (redundant) control module mirrors cache data from the active control module. If the active control module fails, all functions of the primary controller transfer to the secondary.
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules Figure 17: Control Module LEDs Table 6: Ethernet and Management Port LED Descriptions Ethernet LED State Description Location No power or not connected to network. Top (Link) On (green) Connected to network. No power, not transmitting, or not receiving.
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules LED Name State Description No power, secondary control module is not synchronized with active control module, or error condition. Active control module (serving network I/O). Steady green Secondary control module. Cache is synchronized with active control Steady amber module.
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules Maintaining Control Module Firmware A control module has a microSD card running the array firmware. You should run the latest firmware version to take advantage of new product features and enhancements. In a dual control module array, both control modules must be running the same firmware version; otherwise, only one control module will be functional.
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules Enabling the Standby Feature To use the standby button, a group administrator must enable the feature in the Group Manager GUI or CLI. Enabling the use of the button applies groupwide; that is, it allows you to press the button to shut down any member (array) that has the standby button (PS4100, PS4110, PS6100, PS6110, and PS6210 array models).
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules When you remove a control module, wear an electrostatic wrist strap, as described in Protecting Hardware on page 1, and be sure to place it on a surface that is protected from electrostatic discharge. Control Module Replacement Procedures This section describes the procedures for removing and replacing one or both control modules in your PS Series array.
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules • Disconnect any serial or network cables attached to the control module. If the other control module has open interface connectors, reattach the network cables to the other control module to provide uninterrupted data access. Do not remove an active control module.
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules Facing the rear of the array, the upper control module is CM0 and the lower control module is CM1, as shown in Figure Figure 20: Correct Control Module Orientation To install a control module: 1.
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules If the GUI (or CLI) still shows only one control module after appropriate time has elapsed, the controller might not be properly installed. Try to remove the module by rotating the black lever and reinsert the module into the array chassis.
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules Figure 22: Ejecting the MicroSD Card Inserting the MicroSD Card 1. Align the replacement microSD card so the arrow on the card points towards the housing (Figure 23). When correctly positioned, the gold contacts will be facing downward, and inward toward the housing.
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules • Protect control modules from electrostatic discharge. Always wear an electrostatic wrist strap when handling a control module. Shipping Requirements If you plan to move a previously installed array geographically, for safety reasons, discharge the battery to a lower charge level.
Set the screw aside before you remove the cover; otherwise, the screw might fall inside the control module. If this occurs, you might have to return the control module to Dell for servicing. 4. Using the screw tab as a handle, swing the battery cover up and to the left and lay it upside down...
The manner in which to dispose of rechargeable batteries varies by country. Make sure that you dispose of your old battery in a way that conforms to your country's regulations. Alternately, you can return the old battery back to Dell for proper disposal. See Shipping Requirements on page...
PS6210 Hardware Owner's Manual 3 Maintaining Control Modules Figure 27: Management Port Location Software Steps See the Dell EqualLogic Group Manager Administrator's Manual for the procedure to configure the management network in the Group Manager GUI.
4 Maintaining Power Supply and Cooling Modules The array can support two hot-swappable power supply and cooling modules. The array is capable of operating with one power supply cooling module temporarily, but both power supply cooling modules are required to maintain long-term cooling and reliability of the array. About Power Supplies The PS Series array receives power from two power supplies (PSUs).
• The power supply is not connected to AC power. • A fault condition is occurring (item 2). For a list of warning or critical level faults, see the Dell EqualLogic Group Manager Administrator's Manual. ON—Fault detected. Fault Amber OFF—OK.
PS6210 Hardware Owner's Manual 4 Maintaining Power Supply and Cooling Modules Item Color State ON—Power supply module is connected to a source of AC power whether or not the power switch is on. Green power OFF—Power supply module is completely disconnected from any source of AC power.
PS6210 Hardware Owner's Manual 4 Maintaining Power Supply and Cooling Modules Figure 30: Removing a 700W Power Supply and Cooling Module Figure 31: Removing a 1080W Power Supply and Cooling Module Installing a Power Supply and Cooling Module To install a power supply and cooling module:...
PS6210 Hardware Owner's Manual 4 Maintaining Power Supply and Cooling Modules 1. Hold the power supply module so that the orange release latch is on the upper left. 2. Slide the power supply and cooling module into the chassis until it is fully seated and the release latch clicks into place, as illustrated in Figure 32 Figure...
PS6210 Hardware Owner's Manual 4 Maintaining Power Supply and Cooling Modules The AC LED lights up when the power cable is connected, even if the switches on the power supply are off. 5. Secure the power cable using the hook-and-loop fastener strap, as shown in Figure 34 Figure 6.
• Empty drive bays (no drive or drive blank) or empty controller slot. • Ambient temperature is too high. See the Technical Specifications for the array in the Dell EqualLogic PS6210 Series Array Installation and Setup Guide. • External airflow is obstructed by cables or other items in the rack.
Remove the drive from the array and replace the drive as soon as possible. See Removing a 2.5- inch Drive on page 10 Removing a 3.5-inch Drive on page If the problem is not resolved, see Contacting Dell on page...
PS6210 Hardware Owner's Manual 5 Troubleshooting Your Array...
Index electrostatic discharge electrostatic wrist strap array cooling fans firmware failover LEDs 7, power supplies control module failure indications shutdown procedure control modules disks fans removing PSU battery firmware bezel identifying version installing requirements removing identifying the firmware version control modules installing batteries drive blank...
Index: power supplies – vertical failover power supplies removing PS Series array protecting from discharge recommended tools removing 3.5-inch drive 10, requirements control modules cooling disks firmware power safety shutting down an array standby button status control modules troubleshooting connections cooling problems external connections power supply/cooling fan module...