Samsung Xpress C480 Series Service Manual page 107

► Error Code
C1-2110
C1–3110
C1-4110
C1-5110
► Error message
Prepare Toner
► Symptom
The remaining toner cartridge is low status.
► Troubleshooting method
1) Print the supply information report. Check the life remaining of the toner cartridge.
2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.
► Error Code
C1-2120 / 2150 / 2160
C1-3120 / 3150 / 3160
C1-4120 / 4150 / 4160
C1-5120 / 5150 / 5160
► Error message
Replace Toner
► Symptom
The toner cartridge is at the end of its life.
► Troubleshooting method
1) Turn the machine off and replace the toner cartridge with new one.
► Error Code
C1–2411
C1–3411
C1–4411
C1–5411
► Error message
Install toner
► Symptom
The toner cartridge is not installed or the CRUM has some problem.
► Troubleshooting method
1) Check if the toner cartridge is installed properly. Turn the machine off then on.
2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to
distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
4) If the problem persists, replace the toner cartridge with new one.
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4. Alignment and Troubleshooting
4-40