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Service
ATTENTION: Always disconnect the battery(s) before shipping in compliance with U.S. Department of Transportation (DOT)
and IATA regulations. The battery(s) may remain in the UPS.
If the UPS requires service do not return it to the dealer. Follow these steps:
1. Review the problems discussed in the trouble shooting section of the 1609 UPS User Manual to
eliminate common problems.
2. If the problem persists, contact Rockwell Automation Customer Support at 440-646-5800.
3. Pack the UPS in its original packaging.
. Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging.
. Damage sustained in transit is not covered under warranty.
Allen-Bradley, Rockwell Software, and Rockwell Automation are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
Publication 1609-IN013B-EN-P - August 2012
DIR 10000234490 (Version 01)
Copyright © 2012 Rockwell Automation, Inc. All Rights Reserved. Printed in China.
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