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Welch Allyn
Diagnostic Cardiology Suite
Service Manual
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Summary of Contents for Hillrom Mortara Welch Allyn Diagnostic Cardiology Suite

  • Page 1 ® Welch Allyn Diagnostic Cardiology Suite Service Manual 1 / 25...
  • Page 2 ® Welch Allyn Diagnostic Cardiology Suite Service Manual Copyright © Copyright 2019, Welch Allyn. All rights are reserved. To support the intended use of the product described in this publication, the purchaser of the product is permitted to copy this publication, for internal distribution only, from the media provided by Welch Allyn.
  • Page 3 ® Welch Allyn Diagnostic Cardiology Suite Service Manual US Federal law restricts this device to sale by or on the Caution order of a physician. User responsibility This product is designed to perform in conformity with the description thereof contained in this manual and accompanying labels and inserts, when assembled, operated, maintained and repaired in accordance with the instructions provided.
  • Page 4 ® Welch Allyn Diagnostic Cardiology Suite Service Manual Warranty, Service, and Spare Parts Warranty All repairs on products under warranty must be performed or approved by Welch Allyn. Unauthorized repairs will void the warranty. In addition, whether or not covered under warranty, any product repair shall exclusively be performed by Welch Allyn certified service personnel.
  • Page 5 Service Manual Limited Warranty Statement Hillrom, Inc. warrants that the Welch Allyn Diagnostic Cardiology Suite computer-based product you have purchased meets the labeled specifications of the Product and will be free from defects in materials and workmanship that occur within 1 year after the date of purchase. Accessories used with the Product are warranted for 90 days after the date of purchase.
  • Page 6: Table Of Contents

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual Table of contents Safety Summary ..................... 7 1.1 Introduction......................7 1.2 Symbols....................... 8 1.3 Servicing the Welch Allyn equipment safely ............9 1.3.1 General Warnings ..................9 1.3.2 General Cautions ..................12 Purpose and Scope ....................
  • Page 7: Safety Summary

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 1 Safety Summary 1.1 Introduction This manual is written for Biomedical or IT engineers to support maintenance of the Welch Allyn Diagnostic Cardiology Suite family of devices. We at Welch Allyn are dedicated to providing safe products to our customers. It is the user’s responsibility to follow the established rules of safety as described in this manual for their protection and for the protection of their patients.
  • Page 8: Symbols

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 1.2 Symbols Documentation symbols Indicated conditions or practices that, if continued or not corrected immediately, WARNING could lead to illness, injury, or death. Indicated conditions or practices that, if continued or not corrected immediately, Caution could damage the equipment.
  • Page 9: Servicing The Welch Allyn Equipment Safely

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual Do not dispose of in trash, for devices Consult operating instructions/directions for use (DFU). A copy of the DFU is available on this website. A printed copy of the DFU can be ordered from Welch Allyn for delivery within 7 calendar days.
  • Page 10 ® Welch Allyn Diagnostic Cardiology Suite Service Manual WARNING: Only qualified service personnel should attempt to repair the device. In case of malfunction, call Technical Support and precisely describe the problem. For contact information, see page 3. WARNING: While under warranty, the device must be serviced only by a Welch Allyn service technician.
  • Page 11 ® Welch Allyn Diagnostic Cardiology Suite Service Manual WARNINGS Patient and operational safety notes WARNING: Your cardiograph isolates all connections to the patient from electrical ground and all other conductive circuits in the cardiograph. This reduces the possibility of hazardous currents passing from the cardiograph through the patient’s heart to ground.
  • Page 12: General Cautions

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 1.3.2 General Cautions The following caution statements apply to the Welch Allyn Diagnostic Cardiology Suite family of devices in general. Caution statements that apply specifically to particular procedures or devices you can find in the corresponding Welch Allyn Diagnostic Cardiology Suite user manuals / device manuals: ...
  • Page 13: Purpose And Scope

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 2 Purpose and Scope The service manual is a reference for periodic preventive maintenance and corrective service procedures and custom configurations. Corrective service is supported to the level of field-replaceable parts. Opening and repair of the Welch Allyn Diagnostic Cardiology Suite Note family of devices can only be performed by certified and qualified service personnel at an authorized Welch Allyn Service center.
  • Page 14: Returning Products

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 2.1.3 Returning products To return a product for service, contact Welch Allyn Technical Support and request a Return Material Authorization (RMA) number. Note Welch Allyn does not accept returned products without an RMA. When requesting an RMA, please have the following information available: ...
  • Page 15 ® Welch Allyn Diagnostic Cardiology Suite Service Manual CAUTION To make reliable recordings, calibrate the sensor on a daily basis. Keep track of the calibrations in the calibration log. Interval or Condition Action Recommended Procedure Unit has been dropped or Calibration procedure Welch Allyn Diagnostic Recalibrate otherwise damaged...
  • Page 16: Database Maintenance

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 3 Database Maintenance 3.1 Moving PCs and/or Moving the Welch Allyn Diagnostic Cardiology Suite Database When switching from the PC on which Welch Allyn Diagnostic Cardiology Suite was originally installed to a new PC, if the user wants to keep the data stored locally, it is necessary to move the database from the previous PC to the new PC.
  • Page 17: Functional Verification Overview

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 4 Functional Verification Overview This section describes the procedure for a complete functional test to support recommended preventive- maintenance schedules. Functional verification does not require opening the device case. Whenever the device is serviced, or problems are suspected, Welch Allyn recommends a Functional Check.
  • Page 18: Patient Cable Verification

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 4.1.2 Patient Cable Verification 1. The Patient cable should be inspected for any cracks, exposed wires or other damage 2. The impedance of each cable needs to be individually measured, between contact 1 and the banana clip at the opposite end of the cable.
  • Page 19: Resting Ecg Results Verification

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 4.1.4 Resting ECG Results Verification To verify the ECG results you can perform the following procedure: a. Select the ECG on the screen which you recorded. b. Manually measure the following parameters and compare them with the computer measurements.
  • Page 20: Functional Verification Spirometer

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 4.2 Functional verification Spirometer Functional verification can be performed by using the Calibration procedure described in the Welch Allyn Diagnostic Cardiology Suite Spiro manual. 4.2.1 Maintenance Welch Allyn Diagnostic Cardiology Suite Spirometer The Spirometer sensor needs little maintenance to stay in good working condition.
  • Page 21: Cleaning The Welch Allyn Diagnostic Cardiology Suite Spirometer

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 4.2.2 Cleaning the Welch Allyn Diagnostic Cardiology Suite Spirometer For information about cleaning the Welch Allyn Diagnostic Cardiology Suite spirometer please refer to the Spiro Manual. WARNING Satisfactory maintenance procedures must be implemented, or equipment failure and health hazards may result.
  • Page 22: Troubleshooting The Welch Allyn Diagnostic Cardiology Suite Family Of Devices

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 5 Troubleshooting the Welch Allyn Diagnostic Cardiology Suite family of devices This chapter describes the troubleshooting of the Welch Allyn Diagnostic Cardiology Suite family of devices: Welch Allyn Diagnostic Cardiology Suite AM12 Cardiograph ECG Recorder Welch Allyn Diagnostic Cardiology Suite Welch Allyn Wireless Acquisition Module Cardiograph...
  • Page 23: Problem-Solving Suggestions Welch Allyn Diagnostic Cardiology Suite Spirometer

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 5.2 Problem-Solving suggestions Welch Allyn Diagnostic Cardiology Suite Spirometer System Failure Problems Condition Causes Actions  Computer lost connection to the  Disconnect and reconnect the sensor. sensor The Device (sensor) is not ...
  • Page 24: Technical Support

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual 6 Technical Support If you have a technical question that you cannot answer with the provided tools, please contact the technical support department or contact your local distributor. When contacting the Installation & Support department via phone, e-mail or fax please provide the following information: Your name, company name, address, phone number, fax number and e-mail address Product serial number...
  • Page 25: Ecg Checklist And Test Results Form

    ® Welch Allyn Diagnostic Cardiology Suite Service Manual ECG Checklist and Test Results Form Use a copy of the form to track your progress through the verification, see Functional Verification ECG Recorder. Model ECG recorder AM12 Welch Allyn Wireless Acquisition Module Serial number ECG recorder Type of Computer interface (UTK)

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