Lexmark CS417 User Manual page 170

Troubleshooting
Action
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Step 3
a
Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b
Resend the print job.
Is the page or image clipped?
Step 4
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b
Resend the print job.
Is the page or image clipped?
Gray background on prints
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Yes No
Go to step 3. Do one or more of
the following:
Go to step 4. The problem is
solved.
Contact customer The problem is
support. solved.
170
•
From the printer
control panel,
change the
paper size to
match the paper
loaded in the tray.
•
From the printer
control panel,
change the
paper type to
match the paper
loaded in the tray.