GMC 1995 Suburban Owner's Manual page 472

STEP TWO
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If after contacting a member of dealership management, it
appears your concern cannot be resolved by the dealership without further
help, contact the GMC Truck Consumer Relations Manager by calling
1-800-GMC-TRUCK
(
1-800-462-8782, Customer Assistance prompt.) In
Canada, contact GM of Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico, call 1-800-496-9992
(English) or 1-800-496-9993 (Spanish). In the U.S. Virgin Islands, call
1-800-496-9994. In other overseas locations, contact GM North American
Export Sales in Canada by calling 1-905-644-4 1 12.
For prompt assistance, please have the following information available to
give the Customer Assistance Representative:
Your name, address, home and business telephone numbers
0
Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate at the left top of the instrument panel
and visible through the windshield.)
0
Dealership name and location
0
Vehicle delivery date and present mileage
0
Nature of concern
We encourage you to call the toll free number listed previously in order to
give your inquiry prompt attention. However, if you wish to write GMC
Truck, write to:
GMC Truck Customer Assistance
3 1 E. Judson Street 1607-04
Pontiac, MI 48342-2230
Refer to your Warranty and Owner Assistance Information booklet for
addresses of Canadian and GM Overseas offices.
When contacting GMC Truck, please remember that your concern will
likely be resolved in the dealership, using the dealership's facilities,
equipment and personnel. That is why we suggest you follow Step One first
if you have a concern.
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