Vertical Light Bands; Vertical White Lines - Sharp MX-B427W User Manual

Troubleshoot a problem
Action
Step 2
a
Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b
Print the document.
Do horizontal light bands appear on prints?

Vertical light bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical light bands appear on prints?

Vertical white lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Yes No
Contact your dealer. The problem is
solved.
Yes No
Contact your dealer. The problem is
solved.
169
to
to