Paper Curl - Sharp MX-B427W User Manual

Troubleshoot a problem
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the print mottled?
Step 2
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Step 3
Check the status of the imaging unit. From the control panel,
navigate to:
Status/Supplies > Supplies
Is the imaging unit near end of life?

Paper curl

Action
Step 1
a
Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b
Print the document.
Is the paper curled?
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Contact your dealer.
Contact your dealer. Contact your dealer.
Yes No
Go to step 2. The problem is
solved.
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to