Avaya one-X 9670G User Manual
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Avaya one-X 9670G User Manual

Avaya one-X 9670G User Manual

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Avaya one-X
Deskphone Edition for
9670G IP Telephone User Guide
16-602638
Issue 1
Beta 10/27/08

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  • Page 1 ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide 16-602638 Issue 1 Beta 10/27/08...
  • Page 2 Information identifying Third Party Components and the Third Party Avaya, Avaya's agents, servants and employees against all claims, Terms that apply to them is available on the Avaya Support Web site: lawsuits, demands and judgments arising out of, or in connection with, http://support.avaya.com/ThirdPartyLicense/...
  • Page 3 FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. FCC/Industry Canada Radiation Exposure Statement This device (Avaya one-X ™ Deskphone Edition 9670G IP Telephone) complies with the FCC's and Industry Canada's RF radiation exposure...
  • Page 4 ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 5: Table Of Contents

    Calling a person from the Contacts list......................31 Calling a person from the call log........................32 Chapter 6: Standard Call-Related Features................33 Muting a Call..............................33 Putting a Call on Hold............................33 Transferring a Call............................34 Forwarding Calls............................34 ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 6 Chapter 12: About Logging In to and Out of Your Telephone..........53 Logging in to your telephone extension......................53 Logging out of your telephone extension......................53 Logging in as a guest user..........................54 Chapter 13: Avaya Home Screen Applications..............55 Adding stock symbols............................55 Viewing stock details............................56 Using the Weather application........................56 Using the Calculator............................57...

  • Page 7: Chapter 1: Introduction To The 9670G Ip Telephone

    Not all functions and features described in this user guide may be available on your telephone. If you find that a function or feature is not available, please contact your system administrator. **AVAYA Reviewers: Line drawing of 9670G faceplate with button callouts to be included in next draft.** Overview The following table provides button/feature descriptions for the 9670 telephone.

  • Page 8: Scrolling And Navigation

    A scroll control appearing to the right of the application area indicates that more information is available than can fit on the display. Touch and release the appropriate button to scroll up or ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 9: About Icons

    Icons also appear on application screens like the Contacts list, Call Log, or Stocks and Weather. Home screen icons are touch-based to let you initiate actions like changing telephone settings, accessing the Web browser, or Avaya applications like the Calculator, Stocks and Weather.
  • Page 10 Your system administrator sets up teams as applicable. Team icon indicating this team member is having calls forwarded. Team icon indicating this team member is busy on a call and not available. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 11 Call Log — all calls. Call Log Missed call. Call Log Outgoing call. Call Log Answered call. Contact search. Contact — General telephone number. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 12 A targeted stock's price is down. NOTE: Icon to be added when available. Access the Home screen Calculator application. Access the Home screen Weather application. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 13 Access the Options & Settings Screen and Sounds menu. Access the Options & Settings Call Settings menu. Access the Options & Settings Application Settings menu. Access the Options & Settings Advanced Settings menu. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 14: Telephone Stand

    Use plain water or a cleaner specifically designed for LCD, computer, or touch screens only. Do not use harsh chemicals, window cleaner, abrasives, alcohol, aerosol sprays, ammonia, or solvents to clean the touch screen. Do not get moisture into openings. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 15: Chapter 2: The Home Screen

    • Touch Screen Cleaning disables the touch screen and provides instructions for cleaning the screen. • About Avaya one-X provides the release number of your telephone software. • Log Out lets you sign off the phone, to protect your settings or to allow another user to log in.

  • Page 16: Setting The Go To Phone Screen On Calling

    Set Go To Phone Screen on Ringing to Yes to automatically display the Phone screen when you get an incoming call. 1. Press Home. 2. Touch Settings. 3. Touch Call Settings. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 17: Changing The Voice Dialing Setting

    You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Home. 2. Touch Settings. 3. Touch Call Settings. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 18: Configuring Call Timers

    5. Touch Save to save the setting or Cancel to return to the menu without saving. Setting the audio path You can set your phone to go off-hook on the Speaker or the Headset when you make an on- hook call. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 19: Setting Contact Names To Display During Calls

    3. Touch Screen & Sounds. 4. On the Screen & Sounds menu, touch Brightness. 5. Touch either Phone Screen or Module, depending on which item's brightness you want to adjust. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 20: Turning Button Click Sounds On And Off

    Two different sets of ring tones are available. The Classic set contains simple synthesized sounds. The Rich set contains richer, more complex sounds. A check mark indicates which ring tone is currently selected. 1. Press Home. 2. Touch Settings. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 21: Changing The Display Language

    4. On the Screen and Sounds menu, touch the Show Quick Touch Panel setting to change it from Yes to No or No to Yes. 5. Touch Save to save the setting or Cancel to return to the menu without saving. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 22: Personalizing Button Labels

    Web pages. With the exception of Home, Refresh and Stop, some Web softkey icons and labels may be customized and not included in this table. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 23 Web site link. Scroll to this icon and press OK to access the URI/URL it represents. Add to the Contacts list. touch this icon to add the telephone number and contact information with which it is associated. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 24 The Home Screen ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 25: Chapter 3: Features Menu

    2. Use the dialpad keys to spell the last name of the person you want to call. Press each dialpad key one time for each corresponding letter. For example, for “Hill”, press 4, 4, 5, 5. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 26: Configuring Simultaneous Ringing For Multiple Telephones (Ec500)

    1. From the Phone screen, scroll right to access the Features menu. 2. Touch EC 500. Note: When EC500 is on, the top line displays a cell phone icon; see About Icons page 9 for an illustration. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 27: Chapter 4: Answering A Call

    To automatically display the Phone screen whenever you receive an incoming call, set the Go to Phone Screen on Ringing option to Yes (see Setting the Phone Screen on ringing on page 16). ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 28 Answering a Call ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 29: Chapter 5: Making A Call

    Phone button, then touch the Emergency softkey. Clearing a number Touch Clear to erase all dialed digits and enter a new number. Redialing a number 1. From the Phone screen, touch Redial. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 30: Using Voice Dialing

    Sam Jones at his primary number you can simply say “Sam Jones”. To reach Sam Jones at home, you might say “Call Sam Jones at home.” ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 31: Calling A Person From The Contacts List

    3. To call the contact's primary number, touch the line on which the contact name appears. 4. To call a non-primary number, touch the Details button to move to the detail information for the contact, then touch the desired number. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 32: Calling A Person From The Call Log

    3. If you don't see the name of the person you want, scroll down until the name displays. 4. When you see the name of the person you want to call, touch it to dial the corresponding number. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 33: Chapter 6: Standard Call-Related Features

    A hold timer may display when you put a call on hold. For more information, see Configuring call timers on page 18 . 3. Touch Resume or the call appearance of the held call to retrieve the call. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 34: Transferring A Call

    Several forwarding features may be available so you can set a number to which your calls will be forwarded, or turn off call forwarding if it is already on. If available, your call forwarding features are listed on a Forwarding features menu. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 35: Conference Calls

    • Touch a participant name and touch Drop to drop this person from the conference call. • Touch Refresh to refresh the conference details. • Touch Back to exit the conference details screen and return to the Phone screen. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 36 Standard Call-Related Features ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 37: Chapter 7: Bridged Calls

    If you have any questions about how the name or extension displays to the person you are calling, contact your system administrator. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 38 1. Touch the bridged line you want to use. 2. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 39: Chapter 8: Contacts

    • Touch the contact's phone number to dial the person, or • Touch the Details button next to the contact's phone number to select a different phone number for or see detail information about this contact. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 40: Viewing Contacts Details

    6. Touch the check mark to indicate you are finished entering the name and primary telephone number. The telephone displays your entries in a business card format. 7. Take one of the following actions: ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 41: Editing A Contact

    14 for more information. 7. Touch Done. 8. To change other contact information, repeat Steps 5 through 7. 9. When you finish changing contact information, touch Save. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 42: Changing The Primary Contact Number

    2. Touch the Details button on the contact you want to delete. 3. Touch Delete. 4. Touch Delete again to confirm or Cancel to cancel the deletion and return to the Contact list. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 43: Chapter 9: Using Usb Flash Drives With Your Phone

    Avaya also provides a spreadsheet tool that uses macros to convert your Outlook contacts into the Contacts format the telephone uses. For information on this tool, search for "Avaya one-X USB Companion" on the Avaya support site at http://www.avaya.com/support.

  • Page 44: Replacing Your Contacts List With An External File

    4. Touch Save to overwrite and replace your contacts list with the file on your USB device or Cancel to cancel the replacement and retain your current contact list. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 45: Copying Your Contacts List To A Usb Flash Drive

    Any changes or updates you make to your contacts list while the USB device is connected affect only the temporary file on the USB device, and not your “regular” telephone contacts list. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 46 Using USB Flash Drives with your phone ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 47: Chapter 10: Call Log

    5. Touch Back to return to the list view, or touch Delete to remove this call from the log, or touch +Contact to add this person and phone number to your Contacts list. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 48: Adding An Entry From The Call Log To Your Contacts List

    Outgoing Calls list, only outgoing calls are deleted from the call log. However, if you are viewing the All Calls list, touching Clear All deletes all calls from the call log. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 49: Turning Off Call Logging

    To turn logging of bridged lines from Yes to No, touch Log Bridged Calls. 5. Touch Save to save the new setting or Back to return to the Application Settings menu. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 50 Call Log ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 51: Chapter 11: Getting Your Messages

    Contact your system administrator with any questions. Logging into your voicemail 1. To log in to your voicemail, press the Message button. 2. Follow the voice prompts from your voicemail system. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 52 Getting Your Messages ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 53: Chapter 12: About Logging In To And Out Of Your Telephone

    2. Enter your password. 3. Press Enter . Logging out of your telephone extension 1. Press Home . 2. Touch Log Out. 3. Touch Log Out to confirm. ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 54: Logging In As A Guest User

    For example, if you are temporarily using a visitor's office telephone but want to have your Contacts list available. The telephone must be on-hook to select this feature. 1. Press Avaya Menu. 2. Select Guest Login. 3. Touch Enter.

  • Page 55: Chapter 13: Avaya Home Screen Applications

    Chapter 13: Avaya Home Screen Applications Avaya provides three useful applications with your phone. The Stocks application allows you to track up to six stocks via an internet service, and obtain updates anywhere from 5 to 120 minutes, depending on the time your administrator has specified. The Weather application provides forecast information via an internet service for a location you specify.

  • Page 56: Viewing Stock Details

    Avaya Home Screen Applications 3. Take one of the following actions: • If this is not the first time you are accessing the Stocks application, proceed to Step 4. • If this is the first time you are accessing the Stocks application, touch Add, enter a Stock Symbol and save it using the check mark on the on- screen keyboard.

  • Page 57: Using The Calculator

    An overflow message displays and an error beep sounds when more than nine digits are entered. Math equations consider ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 58 Avaya Home Screen Applications two values — x and y. The first value you enter is “x” and the next value is considered as “y” unless the next value is an equal sign; any value entered following an equal sign is taken to be a new “x”...

  • Page 59: Chapter 14: Setting Up A Bluetooth ® Headset

    ® Chapter 14: Setting up a Bluetooth headset Your 9670 IP Telephone contains a built-in adapter that supports connection of an Avaya branded Bluetooth headset or a non-Avaya headset that complies with the Bluetooth Headset ® Profile. Bluetooth wireless technology simplifies your work environment and expands the range of your 9670 IP Telephone.

  • Page 60: Pairing A Bluetooth ® Headset With Your Phone

    Note: Be sure the headset is connected to the Bluetooth adapter on the underside of the phone before you begin. Also, if your Bluetooth headset is not an Avaya brand, read the manufacturer's pairing instructions before proceeding. 1. Press Home.

  • Page 61: Operating A Bluetooth ® Headset

    Operating a Bluetooth headset The operation information provided here is generic and may not apply to all wireless headsets, particularly those that are not Avaya branded. You should consult the information your headset manufacturer provides for specific information. Note: Be sure your Bluetooth headset's battery is charged according to manufacturer instructions.
  • Page 62 ® Setting up a Bluetooth headset ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

  • Page 63: Index

    Clearing a number ............ApplicationsCalculator ..........Conference Calls Audio path about ..............on-hook ..............setting up ............. Avaya Web Applications Contacts ..........– about ..............using temporary USB files ........about ..............adding a new ............adding from the call log ........
  • Page 64 Screen messages cleaning ..............getting ..............Scrolling and Navigation Muting Calls ..............about ..............SENDALL ..............Stocks Navigation Arrows adding symbols ............ page control ............. selecting ............... ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 65 Weather adding a location ..........USB files ............... application ............merging with contacts list ........updating ............... USB flash drives working with ............Visual Alerts configuring ............™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...
  • Page 66 Index ™ Avaya one-X Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08...

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