Matrix SPARSH VP210 User Manual page 41

• Press T'fer key to transfer the call to New number or to another held call. Refer
• Press Conf key to create the Conference with a new number or any Held (Executive Held/Conference
Held) call. Refer
• Press G.Hold Key, to put the call on Global Hold. Refer
• Press P.Park Key, to park the call in the personal orbit. Refer
• Press G.Park Key, to park the call in the general orbit. Refer
• Press Chain Key, to chain the call. Refer
• Press Mute Key, to mute the ongoing
• Press VM.BT Key, to Blind transfer the call. You can transfer the ongoing mature call to the third Party's
Voicemail with 'Blind Transfer to VMS' facility. Refer
Feature access differs according to the Class Of Service (COS) and the state of the active call. For details
contact your System Administrator.
Accessing an Active Call from the Home Screen
During an incoming or held call, if you wish to access any menu features from the Home Screen, press the Back
key.
Handling
Multiple Calls
During an ongoing call you can also have held and waiting incoming calls. You can either answer the incoming calls
or unhold the calls put on hold. These calls appear in the Pending Call bar.
Matrix SPARSH VP210 User Guide
"Conference 3-Party".
call.
"Call Hold".
"Call Park".
"Call Park".
"Call Chaining".
Refer "Mute".
"Blind Transfer to VMS".
Press the key to take the call again
Pending Call bar
"Call Transfer".
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