Advertisement
Common problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
What you
symptoms
experience
No video/
No picture
Power LED off
No video/
No picture or no
Power LED on
brightness
Poor Focus
Picture is
fuzzy, blurry, or
ghosting
Shaky/Jittery
Wavy picture or
Video
fine movement
5. Trouble Shooting Instructions
Possible solutions
• Ensure that the video cable connecting the
monitor and the computer is properly connected
and secure.
• Verify that the power outlet is functioning
properly using any other electrical equipment.
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected
in the
Input source
• Increase brightness and contrast controls
through OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable
connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected
in the
Input source
• Perform Auto adjust via OSD.
• Adjust the Phase and Pixel Clock controls via
OSD.
• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the correct
aspect ratio.
• Perform Auto adjust via OSD.
• Adjust the Phase and Pixel Clock controls via
OSD.
• Reset the monitor to factory settings.
• Check environmental factors.
• Move the monitor to another location or room
and check again.
menu.
menu.
Advertisement
