de Jong Duke Zia INB Small Cabinet User Manual
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de Jong Duke Zia INB Small Cabinet User Manual

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Zia Coffee Machine
INB Small Cabinet
1.000 Instant
5DUINP20M EN V2.0

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Summary of Contents for de Jong Duke Zia INB Small Cabinet

  • Page 1 User Manual Zia Coffee Machine INB Small Cabinet 1.000 Instant 5DUINP20M EN V2.0...

  • Page 2: Preface

    • All information for normal daily use is found in the paragraph Using the coffee machine (on page 32). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 3: Service And Support

    Company name: Address: Area code - City: Country: Telephone: E-mail: Note down the serial number of the coffee machine in this box. Mention it when service is required. Serial number: Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 4: Table Of Contents

    3.2.6 Message submenu..............29 Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 5 5.6.19.1 Insert the service key............. 72 Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 6 8.2 Declaration of conformity..............85 Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 7: About This Manual

    This manual uses the following text conventions: • Actions that you should perform in a specific sequence are numbered, for instance, e.g.: 1. Open the door of the coffee machine. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 8: Related Documents

    • Spare parts manual containing relevant information for identification of the spare parts. • Third party documentation contains the available documentation of third-party machine parts. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 9: Availability Of This Manual

    If the operator has the permission to perform a number of maintenance actions or program activities, De Jong DUKE expects that the operator is trained according to the activities and that the appropriate documentation is available for the operator. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 10: Safety

    It includes hazards that are exposed when guards or security features are removed. DANGER Indicates a hazardous situation that, if not avoided, can result in death or serious injury. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 11: Safety And Warnings

    • Use the machine only in areas where trained personnel can monitor the operation. • Water and electrical connections must conform to local regulations. • Make sure a water lock is used in the water connection. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 12 • Damaged water connection hoses may only be repaired by trained personnel. • Make sure to follow instructions on all safety labels on and in the coffee machine. • Do not remove safety labels. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 13: Installation

    Contact your supplier (see Service and support on page 3) for more information. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 14: Description

    The drawings show the location and the name of the most important parts of the machine. More details are also found in the chapter Technical specifications (on page 79). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 15: Front View

    2. Outlet hot water ( / cold water — option) 3. Cup sensors 4. Cup stand 5. Drip tray / Jug stand 6. Outlet other dispenses 7. Door lock and key Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 16: Inside View

    4. Canister outlet nozzles 5. Exhaust filter drawer 6. Power switch 7. Dispensing nozzles 8. External drip tray 9. Mixer bayonet catch 10. Mixer house 11. Mixer suction trap Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 17: Door Interior

    All pictures show a generic configuration. The actual model can be different. To improve clarity, colors in the pictures may be different from the actual colors. 1. Service key 2. Door lock and key 3. USB port Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 18: Inside View Base Cabinet - Optional

    1. Base cabinet 2. Chiller flush button CO — optional 3. Chiller sub cabinet — optional 4. Waste water bin 5. Sensor waste water level — optional Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 19: User Interface

    All screens and menus are explained in detail in the next sections. Using the touchscreen to dispense a beverage is explained in the chapter Using the coffee machine (on page 32). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 20: Main Menu - Cup Dispensing

    Message submenu (on page 29) to see all messages completely. Check the Message submenu (on page 29) for more details. • Clock Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 21 If more languages are available the screen shows a selection of language buttons. Tap on the desired language button to change the text on the screen to the selected language. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 22: Additional Options Submenu

    Tap the desired canister. • Strength selection bar: to adjust the amount of coffee ingredient. The default strength is the middle button. The selected strength will be highlighted. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 23 The button is disabled if no full payment is made or if another problem is found that prevents the dispense. Check the displayed message(s) in the message area. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 24: Jug Dispensing Submenu

    (on page 74). • The [Cup mode] button. Tap it to cancel the jug selection and return to the Main menu (see Main menu - Cup dispensing page 20). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 25: Number Selection Submenu

    • Tap the [Start] button to start the preparation and dispense of the beverage. • Tap the [Cancel] button to exit the number selection and return to the Main menu. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 26 • The Message area displays relevant messages of the coffee machine. Details of all messages and possible solutions to solve simple issues are listed in the section Messages page 74). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 27: Dispense Submenu

    (on page 25) — optional for quick dispense of the preferred beverage. • The [Stop] button. Tap it to abort the current dispense and return to the Main menu (see Main menu - Cup dispensing page 20). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 28: Ready Submenu

    (on page 25) — optional. • The [Cancel] button. Tap it or remove the cup/jug to return to the Main menu (see Main menu - Cup dispensing on page 20). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 29: Message Submenu

    When this message is displayed some or all beverage selection buttons are disabled. When the boilers are filled and the water level is correct the message is removed and the selection buttons are enabled. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 30 Details of all messages and possible solutions to solve simple issues are listed in section Messages (on page 74). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 31: Information Submenu

    The customized information image shows details about the beverage or coffee machine and is defined for every available language (for example: Food allergy warnings). Tap the [Cancel] button to return to the Main menu. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 32: Using The Coffee Machine

    Technical manual. Switch on the coffee machine Perform the steps described in the procedure Switch on the machine (see Switch on on page 44). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 33: Procedures

    ▪ To (quickly) fill a single cup using pre-set ingredients continue with the procedure Cup dispensing by number — optional (on page 35). ▪ To fill (part of) a jug continue with the procedure dispensing (on page 36). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 34: Cup Dispensing

    [Cancel] button and select the next beverage. 8. The prepared drink is ready. WARNING Hot liquid can leak from the outlet nozzle after the dispense is finished. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 35: Cup Dispensing By Number - Optional

    [Cancel] button and select the next beverage. 5. The prepared drink is ready. WARNING Hot liquid can leak from the outlet nozzle after the dispense is finished. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 36: Jug Dispensing

    2. For hot water place the jug on the right side below the hot water outlet. WARNING If jugs are not correctly placed, the machine can spill hot liquid down the front. This can cause serious scalding injuries. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 37 CAUTION - Hot liquid can leak from the outlet nozzle after the dispense is finished. 9. The filled jug is ready. 10. Place the cup stand back in the suspension points in the door. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 38: Payment

    2. Make the full payment. ▪ The entered credit amount is calculated and shown on screen. NOTE The [Start] button will remain disabled until full payment is made. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 39: Preventive Maintenance

    This guide is published by the European Vending and Coffee Association and has been prepared to help ensure that a hygienic product is delivered to the customer on every occasion. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 40: Preventive Maintenance Schedule

    (1) Cold water specific cleaning procedures must be performed by a certified dealer and are not explained in this end user manual. Interval column codes Daily Weekly Monthly Every 6 months Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 41: Daily Maintenance

    Clean the outside of the machine (on page 70). Clean the touchscreen (on page 71). 10. Check correct functioning by taking a test beverage. Each step is described in detail in the next sections. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 42: Weekly Maintenance

    Clean the outside of the machine (on page 70). Clean the touchscreen (on page 71). 12. Check correct functioning by taking a test beverage. Each step is described in detail in the next sections. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 43: Monthly Maintenance

    Clean the outside of the machine (on page 70). Clean the touchscreen (on page 71). 13. Check correct functioning by taking a test beverage. Each step is described in detail in the next sections. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 44: Preventive Maintenance Procedures

    5.6.3 Close the door Procedure Perform the following steps: 1. Insert the key in the lock of the door of the coffee machine. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 45: Open Or Close Top Lid

    The top lid stays open in the upright position. 2. To close, swing the opened top lid back down. Make sure it is lowered completely and locks when the door is closed. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 46: Switch Off / Putting Out Of Order

    ▪ switch off the power supply (pulling the plug from the wall socket is sufficient). This will also prevent unnecessary use of energy. See also section: Extended down time (on page 13). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 47: Scheduled Rinse

    4. Remove the cup or rinsing tub. 5. The machine returns to the Main menu (see Main menu - Cup dispensing on page 20) and is ready for use. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 48: Flush Mixers

    1. Tap the [Rinse] button from the Service Menu. ▪ Hot water from the boiler flows through the mixers. 2. Repeat step 1 until clean water comes out of the machine. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 49: Clean The Cup Stand

    1. Lift the cup stand from the suspension points and remove it from the door. 2. Rinse the cup stand with clean warm water. 3. Place the cup stand back in the suspension points in the door. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 50: Clean The Waste Bin In The Base Cabinet

    1. Remove the waste bin from the base cabinet. 2. Rinse the removed bin with clean, warm water. 3. Dry the bin completely. 4. Place the waste bin in the base cabinet. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 51 5. When used, make sure that the sensor for the water level is placed inside the waste bin. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 52: Clean The Drip Tray

    2. Pull the drip tray in the direction of the arrow and remove it from the machine. 3. Rinse all removed items with clean warm water. 4. Dry all items. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 53 (3) fit inside the notches in the door (1). 7. Push the jug stand down to secure it properly to the door and the support guides (2). ▪ Depending on the model: place the metal inlay grid. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 54: Clean The Mixing System

    Procedure Perform the following steps: 1. Remove the outlet hoses from the mixers. 2. Remove the canister outlets and remember the correct position and location of each outlet. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 55 4. Pull the mixer houses in the direction of the arrow and remove them from the machine. 5. Pull the mixer propeller in the direction of the arrow and away from the shaft. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 56 7. Remove all ingredient canisters from the machine. 8. Remove the canister plate from the machine. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 57 9. Clean the area around the exhaust pipes from any residue. 10. Rinse out all removed parts of the mixing system with clean warm water. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 58 ▪ Optional: If an exhaust filter is used, place the filter inside the canister plate first. WARNING Make sure the exhaust filter is completely dry before installing it in the filter drawer. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 59 14. Install the ingredient canisters. 15. Install the bayonet catches and turn clockwise (approx. 10º). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 60 16. Install the mixer propellers. NOTE Make sure that the arrow on the mixer propeller points in the direction of the flat side of the shaft. 17. Install the mixer houses. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 61 18. Turn the bayonet catches clockwise to lock the mixer houses. 19. Install the canister outlets on the canisters and make sure the locations and positions are correct. 20. Connect the outlet hoses to the mixers. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 62: Clean The Canisters

    7. Dry the canisters thoroughly on the inside and outside. WARNING Do not fill the canisters until they are completely dry. The product may form lumps which makes the system unusable. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 63: Clean The Cold Water Outlet Nozzle - Optional

    [Close door and press here to quit service] button to return the main menu. 8. Select a full jug of cold water and dispense at least 1 liter of cold water and ensure any cleaning residue is flushed out. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 64: Deep Clean The Cold Water Outlet Nozzle - Optional

    6. Soak a clean disposable cloth in disinfectant solution, ensure that the whole area is wiped. 7. Leave for 10 minutes. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 65 [Close door and press here to quit service] button to return the main menu. 13. Select a full jug of cold water and dispense at least 1 liter of cold water and ensure any cleaning residue is flushed out. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 66: Fill Up The Ingredient Canisters

    NOTE Filling the canisters must be done outside the machine. 3. Remember (or note down) the position of the outlets and turn the outlets of the canisters upwards. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 67 7. Fill the canister with the ingredient indicated on the canister. Do not fill the canisters more than necessary for one or two days. This will keep the products fresh. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 68 Check the position of the outlet of the canister. It must be positioned towards the correct mixing bowl. 10. Close the top lid (see Open or close top lid on page 45) of the machine. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 69: Enter Canister Ingredient Levels - Optional

    50%. 4. Repeat the steps for each canister that is filled up (or where the shown value is not correct) or tap [Exit] to leave the Service menu. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 70: Clean The Outside Of The Machine

    Perform the following steps: 1. Clean the outside of the machine with a soft damp cloth. NOTE Do not use aggressive cleaning products or abrasives to clean (parts of) the machine. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 71: Clean The Touchscreen

    - Prevent dripping, do not use too much cleaning liquid on the cloth. 3. After some time, the touchscreen is switched on again. The machine returns to the Main menu and is ready for use. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 72: The Service Key

    When the service key is inserted, the machine is powered up with open door. Parts in the machine can move and hot water can flow out. Only insert the service key when requested. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 73: Remove The Service Key

    Use the following parts to perform the procedure: • Green service key. Procedure Perform the following steps: 1. Turn the Service key a quarter turn (90°). 2. Remove the Service key from the door. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 74: Troubleshooting

    See section Daily maintenance (on page 41). 6.1.3 Message: Communication error Message Communication error Solution Consult the service engineer (see Service and support on page 6.1.4 Message: Door open Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 75: Message: Drip Tray Full

    (see Service and support on page 3). 6.1.8 Message: Insert coins Message Insert coins Solution Perform a full payment with coins, tokens or card. 6.1.9 Message: Machine Blocked Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 76: Message: Not All Ingredients Available

    6.1.12 Message: Open boiler leaking, inlet closed Message Open boiler leaking, inlet closed Cause A leak is detected. Solution 1. Close the water tap. 2. Consult the service engineer (see Service and support page 3). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 77: Message Place Cup In Center

    If the problem persists: Consult the service engineer (see Service and support on page 3). 6.1.17 Message: Temp. sensor disconnected Message Temp. sensor disconnected Solution Consult the service engineer (see Service and support on page Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 78: Message: Temperature Boiler (Too) High

    Service and support on page 6.1.22 Message: Ready, take your cup Message Ready, take your cup Cause The dispense of the beverage is finished. Solution Remove the cup or jug. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 79: Technical Specifications

    6. Date of production 3. Model code 7. Water connection specifications 4. Model name / configuration 8. Conformity NOTE Data shown in the picture is for illustration purposes only. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 80: Disassembly And Recycling

    7.3 Disassembly and recycling The coffee machine contains recyclable materials. Dispose of the coffee machine in conformity with local laws and regulations. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 81: Technical Specifications

    When in storage + 10 °C ~ + 50 °C When in use + 5 °C ~ + 40 °C Machine sound pressure Standby 0 dB(A) Ingredients < 60.2 dB(A) Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 82: Cup And Jug Sizes

    85 mm Jugs (B) Maximum jug height 180 mm Maximum jug diameter 135 mm (*) The height of the cup stand is fixed and depends on specifications during ordering. Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 83: Manufacturer Contact Information

    Service and support For questions, service and ingredients for this coffee machine: Consult the service engineer (see Service and support on page 3). Document generated on Tuesday, July 21, 2020 Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 84: Appendix

    Appendix 8.1 Appendix list Information related to this document and the coffee machine are: • Declaration of conformity (on page 85). Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

  • Page 85: Declaration Of Conformity

    8.2 Declaration of conformity Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...
  • Page 86 Zia INB Small Cabinet 1.000 Instant User Manual 5DUINP20M EN V2.0...

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