de Jong Duke Edge 2-000 Series User Manual
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de Jong Duke Edge 2-000 Series User Manual

Edge coffee machine (9fnd), filterfresh
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Edge Coffee machine
2-000
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Summary of Contents for de Jong Duke Edge 2-000 Series

  • Page 1 User Manual Edge Coffee machine 2-000 Filterfresh ®...

  • Page 2: Disclaimer Manufacturer

    Edge 2-000 series (9FND) Disclaimer Manufacturer Although this user manual has been put together with the utmost care, J.M. de Jong Duke automatenfabriek b.v. accepts no liability for inaccuracies or omissions. No liability is accepted for the consequences arising from operation of the equipment in accordance with the information contained in these instructions.

  • Page 3: The Machine Supplier/ Dealer Is

    User Manual Edge 2-000 series (9FND) The machine supplier/ dealer is Company name: Address: Area code – City: Country: Telephone: Fax: Internet: e-mail: For service and support, always contact the dealer / supplier of the machine by using the telephone service number below.

  • Page 4: Table Of Contents

    User Manual Edge 2-000 series (9FND) Index Disclaimer Manufacturer ..................2 Copyright ....................... 2 Manufacturer ......................2 The machine supplier/ dealer is ................3 Preface ........................3 Index ........................4 Safety ......................5 Safety and Risk levels ..................5 Safety and Warnings ..................6 Standards and Regulations ................

  • Page 5: Safety

    User Manual Edge 2-000 series (9FND) Safety Safety and Risk levels Four safety and risk levels are used in this manual. The risk levels and explanations are described below. To warn persons / readers about the possibility of serious or fatal injury to themselves or others.

  • Page 6: Safety And Warnings

    User Manual Edge 2-000 series (9FND) Safety and Warnings The general safety warnings apply to the entire document. The risk level associated with the explanation below. Do not use water in or near the machine unless the instructions contain explicit directions to the contrary. Risk of electrocution when water comes in contact with internal electrical parts.

  • Page 7: Standards And Regulations

    User Manual Edge 2-000 series (9FND) Standards and Regulations The machine is built according to CE norms The machine complies with the following standards: ● Machine standard: 89/392/EEG ● EMC standard: 89/336/EEG The machine complies with the following standards: ●...

  • Page 8: Description Of The Machine

    User Manual Edge 2-000 series (9FND) Description of the machine General Hot drinks are dispensed from the machine Take care to avoid scalding yourself. If cups or jugs are not correctly placed The machine will spill hot liquid down the front.

  • Page 9: Overview Of The Machine Interior

    User Manual Edge 2-000 series (9FND) Overview of the machine interior Bean canister lid & lock Top lid cabinet Bean canister Cabinet Canisters - Ground coffee Canister lock - Instant - Topping Grinder Grinder outlet Canister outlet Brewer chamber Mixing bowl...

  • Page 10: Overview Of The Machine Interior Door

    User Manual Edge 2-000 series (9FND) Overview of the machine interior door In the picture shown with following options: - in door bean canister - coin acceptor payment system Lid bean canister In door bean canister USB port Canister lock...

  • Page 11: Type Plate

    User Manual Edge 2-000 series (9FND) Type plate The type plate is mounted on the inside of the machine at the top left. The following data is mentioned on the type plate: ● Name of manufacturer ● Serial number ●...

  • Page 12: Technical Specifications

    User Manual Edge 2-000 series (9FND) Technical specifications Dimensions of the machine Height: 31.5 Height (with bean canister): 33.7 Width: 14.4 Depth: 21.3 Weight (empty) ~ 55 ~ 121 Electricity Mains supply (Europe): V AC Frequency: 50 ~ 60 Max. capacity:...

  • Page 13: Cup And Jug Sizes

    User Manual Edge 2-000 series (9FND) Cup and jug sizes Cup sensor Cup stand Drip tray / Jug stand CUPS Maximum cup height (*): 111 mm 4.37 in Maximum cup diameter : 85 mm 3.34 in (*) The height of the cup stand is fixed. When ordering a coffee machine the cup stand height can be specified.

  • Page 14: Before Use

    User Manual Edge 2-000 series (9FND) Before use Installation Installation, transportation, and adjustment of the machine is specialized work. Only properly trained service personnel should carry this out. For instructions about transportation, unpacking, and installation of the machine, see the technical manual.

  • Page 15: Operation

    User Manual Edge 2-000 series (9FND) Operation Risk of burn injuries when taking out HOT beverages. When hot beverages come in contact with a person, this can lead to serious scalding injuries. If cups or jugs are not correctly placed.

  • Page 16: Preparing A Beverage

    User Manual Edge 2-000 series (9FND) Preparing a beverage The main screen. Tabs to menus Selections Message area Additional information Jug selection Languages Number selection Selecting a drink. Place a cup under the right outlet for water or the middle outlet for all other drinks.

  • Page 17: Languages (Optional)

    User Manual Edge 2-000 series (9FND) Select the Start button to start the dispense. Press the Cancel button to return to the main menu. If no cup is placed or placed below the wrong outlet a message is displayed. The start button is disabled until the cup is properly placed.

  • Page 18: Jug Dispensing

    User Manual Edge 2-000 series (9FND) Jug dispensing Risk of burn injuries when taking out the HOT beverages. When the hot beverage comes in contact with a person, this can lead to serious scalding injuries. If cups or jugs are not correctly placed.
  • Page 19 User Manual Edge 2-000 series (9FND) Select the Jug button on the main screen. Select a type of drink and jug size from the shown selection. Press the Cup mode button to return to the main menu. Select the start button.

  • Page 20: Message Area

    User Manual Edge 2-000 series (9FND) Message area The message area shows all relevant information about the coffee machine. Check the last paragraph in this manual for more details of all messages and remarks to solve simple issues. Some warnings are displayed only. The picture shows an example. Install drip tray.

  • Page 21: Maintenance

    User Manual Edge 2-000 series (9FND) Maintenance Skipping maintenance can affect the quality of the dispensed drink and may lead to malfunctioning of the machine. The flowchart gives an overview of actions to maintain the coffee machine. The daily, weekly and monthly cleaning procedures are explained in detail in the next pages.

  • Page 22: Daily Maintenance

    User Manual Edge 2-000 series (9FND) Daily maintenance Skipping daily maintenance can affect the quality of the dispensed drink and may lead to malfunctioning of the machine. Flush mixers and brewer Open the door of the machine. Place the green service key (see paragraph ...
  • Page 23 User Manual Edge 2-000 series (9FND) Check if there are still enough ingredients in the canisters: If necessary, fill up the canisters, following instructions in the paragraph  Fill the ingredient canisters. Clean the outside of the machine: Clean the outside of the machine with a soft damp cloth.

  • Page 24: Weekly Maintenance

    User Manual Edge 2-000 series (9FND) Weekly maintenance Failing to perform the weekly maintenance negatively affects the quality of the products and can lead to malfunctioning of the machine. Failure to clean the brewer weekly with the cleaning tablet available from the manufacturer will void the warranty on related parts.
  • Page 25 User Manual Edge 2-000 series (9FND) Clean cycle UNI brewer with cleaning tablet: Run the cleaning cycle for the brewer weekly using the cleaning tablet. Total time for the cleaning cycle is 8 minutes. If needed open the door of the machine.
  • Page 26 User Manual Edge 2-000 series (9FND) Place the rinsing tub or a 1 litre jug under outlet. Select the button to run cleaning cycle. The cleaning cycle is started and takes approximately 8 minutes. Wait until the cleaning cycle is completely finished.
  • Page 27 User Manual Edge 2-000 series (9FND) Remove the cup stand from the door. Rinse all removed items with warm water. Clean the outside of the machine: Clean the outside of the machine with a soft damp cloth. Install the drip trays, grid and cup stands.

  • Page 28: Monthly Maintenance

    User Manual Edge 2-000 series (9FND) Monthly maintenance Failing to perform the monthly maintenance negatively affects the quality of the beverages and can lead to malfunctioning of the machine. In addition to the weekly maintenance, the following tasks must be performed monthly to ensure the machine operates correctly and the best beverage quality is maintained.
  • Page 29 User Manual Edge 2-000 series (9FND) Tear off the filter paper on the left and right of the brewer. Press the Replace filter paper button in the service menu. The brewer will move to the open position. Remove the brewer chamber by pulling it towards you.
  • Page 30 User Manual Edge 2-000 series (9FND) Press button Close Brewer in the service menu. The brewer will return to the stand- by position. Remove the green service key. Remove the nozzle / outlet pipe of the brewer. Take the brewer out of the machine: 1.
  • Page 31 User Manual Edge 2-000 series (9FND) Install the brewer: Remove the green service key from the door. Make sure the brewer is in stand-by position. Before installing, the position of the main shaft might be adjusted to fit the motor interlocking.
  • Page 32 User Manual Edge 2-000 series (9FND) Guide the filter paper through (see paragraph  change filter paper). Installing the brewer chamber: Press the brewer chamber with the two pins into its position. Place the green service key. Push button replace filter paper to move the brewer through a cycle.

  • Page 33: Scheduled Rinse Cleaning (Option)

    User Manual Edge 2-000 series (9FND) Scheduled rinse cleaning (option) When activated a Rinse cleaning is forced using the scheduler. Follow the procedure below to perform the Rinse cleaning you can also run the daily or weekly maintenance instead. Place a cup or rinsing tub underneath the nozzle to collect the hot water.

  • Page 34: Fill The Ingredient Canisters

    User Manual Edge 2-000 series (9FND) Fill the ingredient canisters Do not fill the canisters more than necessary for one or two days. This will keep the products fresh. Make sure that the canisters remain filled with a layer of at least 4 cm of product.
  • Page 35 User Manual Edge 2-000 series (9FND) Place the canister on a stable surface. Fill the canister with the product indicated on the canister. Place the lid back on the canister. Place the canister back into the machine. Make sure the drive at the back of the canister fits well on the motor drive.

  • Page 36: Fill Up Bean Canister (Depending On Model)

    User Manual Edge 2-000 series (9FND) Fill up bean canister (depending on model) When filling the bean canister the green locking handle must be fully pulled out. When the green handle is not fully pulled out it is possible that coffee beans fall out of the canister.
  • Page 37 User Manual Edge 2-000 series (9FND) Place the bean canister back into the coffee machine on the 4 position ridges of the grinder base. Push the green locking handle back to lock the bean canister on the grinder base. Close the upper coffee machine lid.

  • Page 38: Fill Up In-Door Bean Canister (Depending On Model)

    User Manual Edge 2-000 series (9FND) Fill up in-door bean canister (depending on model) Open the door of the coffee machine. The in-door bean canister can be filled without open the canister door itself. Fill the canister with fresh coffee beans.
  • Page 39 User Manual Edge 2-000 series (9FND) Turn the bean canister door away from the door of the coffee machine. Locate the green locking handle just above the grinder outlet of the bean canister. Pull the green locking handle towards you to close the bean canister and unlock it from the grinder base.
  • Page 40 User Manual Edge 2-000 series (9FND) Place the bean canister back into the coffee machine on the 4 position ridges of the grinder base. Push the green locking handle back to lock the bean canister on the grinder base. Turn the bean canister back into the door of the coffee machine and lock it.

  • Page 41: Change Filter Paper

    User Manual Edge 2-000 series (9FND) Change filter paper Make sure that the brewer is not moved down during lifting of the transport wheels. Push the cantilever down with your thumb while supporting the brewer with your index finger. Caution Relevant parts: 1.
  • Page 42 User Manual Edge 2-000 series (9FND) Remove the old filter paper (3) from the brewer. Lift the transport wheels (2) with the cantilever if needed. Place the new roll filter paper (5) and guide the filter paper to the brewer around the guiding wheels (6).

  • Page 43: Enter Ingredient Levels (Option)

    User Manual Edge 2-000 series (9FND) Enter ingredient levels (option) When this option is activated the ingredient level screen is displayed every time the service menu is exited. Only when the ingredient canisters are filled up, the values need to be adjusted in case the current values are incorrect.

  • Page 44: Unblocking Grinder

    User Manual Edge 2-000 series (9FND) Unblocking grinder Occasionally small twigs or small rocks (known as foreign objects) are in between the fresh beans. The grinder will stop if these objects are blocking the grinder. A message Grinder blocked is displayed on the screen.
  • Page 45 User Manual Edge 2-000 series (9FND) Place the canister back. Check the last steps of paragraph  Fill up bean canister (depending on model) or  Fill up in-door bean canister (depending on model) for details. Close the door. Fill up the grinder first with coffee: Dispense two cups of coffee and throw the contents of the cup away.

  • Page 46: Place Green Service Key

    User Manual Edge 2-000 series (9FND) Place green service key When the green service key is inserted the machine is powered up with open door. Parts in the machine can move and hot water can flow out. Only insert the service key when requested.

  • Page 47: Disassembling The Mixing System

    User Manual Edge 2-000 series (9FND) Disassembling the mixing system Remove the mixers using the following procedure. Remove the outlet tube from the mixers. Remove the canister outlets. Turn the bayonet catches counterclockwise (approx. 10º) Edge_2000_9FND_UserManual_5DUFNQ20_EN_v01-01.docx Page 47 of 55...
  • Page 48 User Manual Edge 2-000 series (9FND) Pull the mixer houses towards you and remove them from the machine. Pull the whipper blades towards you and away from the shaft. Turn the bayonet catches counterclockwise (approx. 10 ) again to º...
  • Page 49 User Manual Edge 2-000 series (9FND) Pull the exhaust filter drawer towards you. Remove the filter from the drawer. Finished. Edge_2000_9FND_UserManual_5DUFNQ20_EN_v01-01.docx Page 49 of 55...

  • Page 50: Assembling The Mixing System

    User Manual Edge 2-000 series (9FND) Assembling the mixing system Install the mixers using the following procedure. Insert the mixer exhaust filter in the filter drawer. Make sure that the parts are dry before you mount them. Install the filter drawer.
  • Page 51 User Manual Edge 2-000 series (9FND) Install the whipper blades. The arrow on the whipper blade must point towards the flat side of the shaft. The arrow on the whipper blade must point to the flat side of the mixer shaft.
  • Page 52 User Manual Edge 2-000 series (9FND) Install the outlet pipes on the canisters. Connect tubes to mixers. Close the door of the coffee machine. Check correct functionality by taking a test beverage. Edge_2000_9FND_UserManual_5DUFNQ20_EN_v01-01.docx Page 52 of 55...

  • Page 53: Failures, Warnings And Error Messages

    User Manual Edge 2-000 series (9FND) Failures, Warnings and Error messages Always check if a message is shown on the display. If no message is shown and the machine does not work correctly, you still may find the possible cause and solution in the following table.
  • Page 54 User Manual Edge 2-000 series (9FND) Machine Blocked The coffee machine is locked intentionally Consult the service engineer. No coffee detected in brewer Check if canister must be refilled. See paragraph  Fill the ingredient canisters. Check if grinder runs to fill brewer.
  • Page 55 User Manual Edge 2-000 series (9FND) Temperature boiler too high Consult the service engineer. Water level too low Consult the service engineer. Shortcut temperature sensor Consult the service engineer. Temperature sensor disconnected Consult the service engineer. Temperature boiler too high Consult the service engineer.

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