M
AKE SURE THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the
risk of injury from a hot component, allow the surface to cool before removing paper from this area.
Clear any paper you see.
T
HERE MAY BE EXCESS TONER IN THE PAPER PATH
Contact Customer Support.
Streaked vertical lines
These are possible solutions. Try one or more of the following:
T
HE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE
From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed paper for
the job.
T
HE TONER CARTRIDGE IS DEFECTIVE
Replace the toner cartridge.
M
AKE SURE THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit.
Use the cartridge handle whenever you are holding the cartridge.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the
risk of injury from a hot component, allow the surface to cool before removing paper from this area.
Clear any paper you see.
T
HERE MAY BE EXCESS TONER IN THE PAPER PATH
Contact Customer Support.
Troubleshooting
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